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AlphaCom XE

AC E7 Networking.jpg
The AlphaCom XE combines the best of the present advanced AlphaCom system with the latest IP, Linux and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom E provides the complete set of existing services, quality, reliability and security characteristics for which AlphaCom has always been recognized.

Some of the special features it brings into the IP domain are wideband (7 kHz) audio, a built-in firewall, integrated Web and SIP server, and low latency switching.

Several exchanges can be interconnected on AlphaNet over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.

The AlphaCom XE Exchanges includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to interface to 3rd party systems to create special applications.

The new technology allows remote programming, logging and maintenance via AlphaPro, Syslog and standard web browsers.

What's new

SOFTWARE

The latest software versions are available on the download page

IP Station version 02.02.3.1.

New functions (since 02.01.3.4):
The following main new STENTOFON Pulse functions are provided:

  • IP dual display support (Separate software)
  • Multiple languages support
  • Group call
  • Group call priority
  • Busy override (call priority)
  • Parallel ringing (Ringing list)
  • Remote control inputs including text messaging
  • User menu
  • Improved push to talk support

The following main function enhancements for SIP intercom are provided:

  • IP dual display support (Separate software)
  • Multiple languages support
  • Parallel ringing (Ringing list)
  • Remote control inputs including text messaging
  • User menu
  • Improved push to talk support
  • Improved SNMP support

Note that the IP DualDisplay station is using a different software than the rest of the IP stations.

For a complete list of bug fixes and functional changes and enhancements, see IP Station release notes Upgrade the IP stations according to the IP Station upgrade procedure

AMC-IP version 11.2.3.5.
News since 11.2.3.3:

  • Support for Turbine Station
  • Added System Syslog Report Faulty Station. Report to syslog for previously faulty station when they are reported OK is added
  • The Tone Test will now increase the volume of the test tone for each repeat of tone test when failed
  • Event Handler: New Macro %nip(), Node IP Address
  • Event Handler: New Macro %syse(), System Event
  • Event Handler: New IP-HA Sub Events added for 27 - System Status
  • Event Handler: New Event Report type 39 - Feature State Info

For a complete list of bug fixes and functional changes and enhancements, see AMC-IP Release Notes
Note that AMC 11 software also can be used on the red AMC-IP boards after an image upgrade.
How to upgrade: AMC-IP software upgrade procedure

AlphaPro version 11.5.3.4. New features (since 11.2.3.5):

  • Support for Windows 7 and Windows 8
  • The communication buttons are integrated into AlphaPro. SendAll, SendChange, GetAll, Set Node number and Reset can be activated directly from AlphaPro
  • Option to save Username and Password
  • Extended function for importing user data from a .csv file
  • New fields: Exchange & System -> System -> Calls and Options: Delete Mail Filter and Cancel Main on CallBack Threshold
  • NOTE: The Sentinel dongle driver must be installed separately. It is located in the \SentinelSystemDriver folder inside your AlphaPro installation directory.

For a complete list of bug fixes and functional changes and enhancements, see AlphaPro release notes

AlphaPro

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AlphaPro is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.

AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange.

AlphaWeb

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The AlphaWeb is an embedded web server running on the AlphaCom E exchange. It allows the users to log in using a standard web browser such as Internet Explorer, Mozilla Firefox, Opera or Netscape to operate and manage the AlphaCom system.

Event Handler

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The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an Event Handler has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard feature list. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.

The Event Handler is based on the software concept that when the intercom functions run, they report 'events' to a part of the software called the Event Handler. The event can be described as a trigger that sets off an action in the system depending on the information entered in AlphaPro, the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.