Class of service
From Zenitel Wiki
A Class of Service (COS) defines a set of features available for stations. Every station can be assigned one out of 16 Class of Services. There are three predefined Class of Services:
- COS 1: Includes a selection of features intended for regular users
- COS 15: Includes less features than COS 1, intended for telephone interfaces (PNCI and SIP trunk)
- COS 16: Includes all features (SuperUser)
The content of each Class of Service is programmed from the Class of Service window in AlphaPro. The stations are assigned a Class of Service in the Users & Stations window.