HD audio for background music distribution

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Distribution of HD Audio to ENA Amplifiers

Background music is distributed by using the Audio Program feature of AlphaCom. By default this feature is using the HD Voice codec G.722.

In installations where an even better audio quality for background music distribution over the PA system is required, it is possible to use the HD Audio codec PCM L16/48kHz.

The following devices support audio input feed using the PCM L16/48kHz codec:

The following devices can play (listen to) audio in PCM L16/48kHz format:

Note icon
  • The HD Audio stream is not going via the AlphaCom, the AlphaCom does not support this format. Only the signalling protocol is controlled by the AlphaCom.
  • Stations that doesn't support HD Audio will not receive any audio.
  • Although the "HD Audio" option is available in all Turbine devices ("Voice Engine Mode"), the echo cancelling is disabled when enabling "HD Audio". Hence the station will not be suitable for two-way communication. The "HD Audio" option is intended for Turbine kits used as PA Interfaces.


HD Audio is supported from:

  • AMC
  • Turbine



Configuration of ENA Amplifier

Enter a directory number to use for the Line Input

Configuration of TKIE-2

If a TKIE is used as Audio Program source, Audio Input Source must be set to "Line In". Disable AGC as well.:

Set "Audio Input Source" = Line In

Configuration of AlphaCom server

The "HD Audio" is transmitted from the Audio Source as Multicast data in the network. AlphaCom must be configured to use Multicast for group audio.

In AlphaPro, Exchange & System > System > VoIP tab, enable Multicast:

Enable Multicast in AlphaCom

The Line Input channel of the ENA Amplifier (or the TKIE-2 kit) must register to a directory number in the AlphaCom server.

In AlphaPro, Users & Stations, enter a directory number for the Line Input:

Create a Directory Number for "Line Input"

Create a feature code to become an Audio Source. From AlphaPro Directory & Features, press Insert and create a new directory number:

  • Feature 118 - Program Source
  • ID (Parameter 1) = Program channel 1-70
  • Parameter 2 = Group index 1- 255. Chooose a group which is not in use. At least one station must be included in this "dummy" group. It doesn't have to be a "real" station, a non-existent station can be included.
  • Parameter 3 = 10 (PCM L16/48kHz codec)

The example below shows how to add directory number 6801 as the code to become the source of Audio Program #1.

A device dialing 6801 will become the source for Audio Program 1 (ID = Program channel). A "dummy" station must be included in group 100

A station/device dialing feature 118 becomes the program feeder. Add an event that sets the Line Input of the ENA Amplifier (or TKIE-2) as audio program source. Use the event 13 (Faulty Station), When Change To = OFF, and action: $DD L%1.dir L6801.

The ENA Line Input dials 6801 after registration, and becomes the source for program #1

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  • The Directory numbers used to listen to program are the default numbers 801 - 806. The directory number for feature 118 (e.g. 6801) is NOT for listening, but used to set the source for the program channel.
  • In AlphaCom XE20/26, do not use feature 118 for Audio Program channel 1-6, as these channels are reserved.
  • In AlphaCom XE7, do not use feature 118 for Audio Program channel 5 and 6, as these channels are reserved.

Using Audio Programs