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For integration with Milestone, please see:
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* [[Milestone XProtect - ICX-AlphaCom Integration]]
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* [[Milestone XProtect - IC-Edge Integration]]
  
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The integration of STENTOFON AlphaCom with Milestone XProtect software enables video stream routing under control of commands issued by AlphaCom. The interface uses the standard matrix functionality which is part of Milestone XProtect VMS. This article describes how to integrate the AlphaCom XE with the [http://www.milestonesys.com/ Milestone] XProtect Professional and Enterprise 2013 (8.5e) version.<br>  
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----
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Integration with the [[Milestone XProtect - Expert and Corporate|Expert and Corporate versions]] of XProtect are described in a separate article.
+
 
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[[Image:Milestone config example.png|thumb|400px|AlphaCom and Milestone integration]]
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The integration of ICX/AlphaCom with Milestone XProtect software enables video stream routing under control of commands issued by ICX/AlphaCom. The interface uses the standard matrix functionality which is part of Milestone XProtect VMS. This article describes how to integrate the ICX/AlphaCom with the [http://www.milestonesys.com/ Milestone] XProtect Professional and Enterprise 2014 (8.6c) version.<br>  
 +
Integration with the [[Milestone XProtect - Expert and Corporate|Expert and Corporate versions]] of XProtect is described in a separate article.
 +
[[Image:Milestone config example.png|thumb|400px|ICX/AlphaCom and Milestone integration]]
 
==Features==
 
==Features==
 
The integration allows cameras to be connected to monitors on call and call request events, including changes to the viewed camera when the guard scrolls through the call request queue on the intercom station.
 
The integration allows cameras to be connected to monitors on call and call request events, including changes to the viewed camera when the guard scrolls through the call request queue on the intercom station.
  
 +
When a master station receives [[Call Request]] from a substation, and when a call is made to the substation, action strings are sent from the ICX/AlphaCom to the Milestone system using the [[EDO|EDO port]]. Using the [[Event Handler]], a few simple events allows control of cameras located in association with a substation. When scrolling the call queue, commands related to the selected station is transmitted, allowing the video on the monitor to follow the queue navigation on the master station.
  
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When a master station receives [[Call Request]] from a [[substation]], and when a call is made to the substation, action strings are sent from the AlphaCom XE to the Milestone system using the AlphaCom's [[EDO|EDO port]]. Using the [[Event Handler]], a few simple events allows control of cameras located in association with a substation. When scrolling the call queue, commands related to the selected station is transmitted, allowing the video on the monitor to follow the queue navigation on the master station.
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If any new call requests are received while in conversation, this will not influence on the active image. When the conversation is cancelled, and there are still calls in the queue, the image associated to the first station in queue will be displayed.
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If any new call requests are received while in conversation, this will not influence on the active image. When the conversation is cancelled, and there are still calls in the queue, the image assosiated to the first station in queue will be displayed.
 
−
 
 
−
 
 
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==Software ==
 
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AlphaCom software requirement:
 
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* [[downloads|AMC 10.56 or higher]]
 
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* [[downloads|AlphaPro 11.1.3.0 or higher]]
 
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<br>
 
  
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Milestone software:
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==Licenses ==
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* Milestone XProtect Professional and Enterprise 2013 (8.5e) version.
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* When used with the ICX System, the following license is required in the ICX in order to enable the EDO port: 1002602400 - ILI-IF Interface enabling
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<br>
 
  
 
== Default TCP port usage ==
 
== Default TCP port usage ==
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* TCP port 1234: Between AlphaCom and the Milestone XProtect Server
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* TCP port 1234: Between ICX/AlphaCom and the Milestone XProtect Server
 
* TCP port 80: Between the Server and the Smart Client
 
* TCP port 80: Between the Server and the Smart Client
 
* TCP port 12345: Used for transferring Matrix-triggered images from the Server to the Smart Client view
 
* TCP port 12345: Used for transferring Matrix-triggered images from the Server to the Smart Client view
 
[[Image:Milestone config example 2.png|left|thumb|500px|Example: Server and the Smart Client are running on the same PC (i.e. same IP address)]]
 
[[Image:Milestone config example 2.png|left|thumb|500px|Example: Server and the Smart Client are running on the same PC (i.e. same IP address)]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
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== Milestone XProtect configuration ==
 
== Milestone XProtect configuration ==
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It is assumed that a Milestone XProtect system is already installed and up and running.
 
It is assumed that a Milestone XProtect system is already installed and up and running.
  
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# A wizard offers you several ways of detecting and adding cameras. Follow the instructions and consult the Milestone documentation if required.
 
# A wizard offers you several ways of detecting and adding cameras. Follow the instructions and consult the Milestone documentation if required.
  
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[[File:AddCamera.PNG|left|thumb|500px|Adding a new camera to the Milestone system]]
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[[File:AddNewCamera.PNG|left|thumb|500px|Adding a new camera to the Milestone system]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
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==== Adding the camera of the IP Video Station ????????????? ====
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==== Adding the camera of the Turbine Video Station, TCIV ====
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Follow these steps to add the  integrated camera of the [[Turbine Video Settings]] to Milestone system:
 +
# Start the Milestone '''Management Application''' software
 +
# Expand the '''Advanced Configuration''' folder, and right click '''Hardware Devices''', and select '''Add New Hardware Device'''.
 +
# A wizard offers you several ways of detecting and adding cameras. Select '''Manually specify the hardware to add'''
 +
# Select '''Driver''' to be "Universal Driver"
 +
# Enter the '''IP-address''' of the camera, and '''Port''' to 8090
 +
# Enter "admin" as '''User Name''' and "1234" as '''Password'''
 +
# Press '''Next''' multiple times to complete the wizard
  
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If the [[IP Video Door Station|IP Video Station]] (item 1401110100) is a part of the installation you might want to add the integrated CP-CAM camera to Milestone. Follow these steps:
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[[File:AddCPCAM.PNG|left|thumb|500px|Adding the TCIV camera]]
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# Expand the '''Servers''' folder in the Management Client's Site Navigation pane and select the '''Recording Server''' node.
 
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# In the Overview pane, right-click the required recording server and select '''Add Hardware'''...
 
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# Select '''Manual'''
 
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# Enter "admin" as User Name and "1234" as password
 
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# Scroll down in the device driver list to "Universal Driver", where you should check the "Universal Driver"
 
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[[File:Milestone universal driver.PNG|left|thumb|500px|Selecting "Universal Driver" for the CP-CAM]]
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
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:6.  Enter the IP-address of the camera, port 80 and "Universal Driver"
 
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:7. Press '''Next''' multiple times to complete the wizard
 
  
 
After the camera has been added, you need to change the video properties:
 
After the camera has been added, you need to change the video properties:
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# Expand the '''Servers''' folder in the Management Client's Site Navigation pane and select the '''Recording Server''' node
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# Expand the '''Camera and Storage Information''' folder, right click the camera, and select '''Properties'''
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# In the Overview pane, select the camera
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# Select '''Camera Settings''', and set:
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# In the "Settings" tab, set:
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## '''Codec''': JPEG
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## '''Connection URI''': <nowiki>http://<camera IP address>/mjpg/video.mjpg</nowiki>
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## '''Streaming mode''': HTTP
 
## '''Delivery mode''': Multipart stream  
 
## '''Delivery mode''': Multipart stream  
 
## '''Retrieval mode''': Streaming  
 
## '''Retrieval mode''': Streaming  
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## '''Connection URI''': <nowiki>mjpg/video.mjpg</nowiki>
 +
 +
[[File:AddTCIV.PNG|left|thumb|500px|Video settings for the TCIV camera]]
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<br style="clear:both;" />
 +
 +
Finally the microphone must be disabled in the camera settings. Without this setting, the video image might not appear in the Smart Client.
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# In the '''Advanced Configuration''' folder, expand the '''Hardware Devices''', locate the camera and then expand the camera folder.
 +
# Select the microphone, and uncheck the enabled checkbox.
 +
 +
[[File:MilestoneTCIV Mic.PNG|left|thumb|500px|Disable microphone for the TCIV camera]]
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<br style="clear:both;" />
 +
 +
==== Adding the camera of the IP Video Station, model 1401110100 ====
 +
Follow these steps to add the  integrated CP-CAM camera of the [[IP Video Door Station|IP Video Station, model 1401110100]] to Milestone system:
 +
# Start the Milestone '''Management Application''' software
 +
# Expand the '''Advanced Configuration''' folder, and right click '''Hardware Devices''', and select '''Add New Hardware Device'''.
 +
# A wizard offers you several ways of detecting and adding cameras. Select '''Manually specify the hardware to add'''
 +
# Select '''Driver''' to be "Universal Driver"
 +
# Enter the '''IP-address''' of the camera, and '''Port''' to 80
 +
# Enter "admin" as '''User Name''' and "1234" as '''Password'''
 +
# Press '''Next''' multiple times to complete the wizard
 +
 +
[[File:AddCPCAM.PNG|left|thumb|500px|Adding the CP-CAM camera]]
 +
<br style="clear:both;" />
 +
 +
After the camera has been added, you need to change the video properties:
 +
# Expand the '''Camera and Storage Information''' folder, right click the camera, and select '''Properties'''
 +
# Select '''Camera Settings''', and set:
 +
## '''Codec''': JPEG
 
## '''Streaming mode''': HTTP  
 
## '''Streaming mode''': HTTP  
 +
## '''Delivery mode''': Multipart stream
 +
## '''Retrieval mode''': Streaming
 +
## '''Connection URI''': <nowiki>mjpg/video.mjpg</nowiki>
  
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[[File:Milestone CPCAM settings.PNG|left|thumb|500px|Video settings for the CP-CAM]]
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[[File:CPCAM Settings.PNG|left|thumb|500px|Video settings for the CP-CAM camera]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 +
 +
Finally the microphone must be disabled in the camera settings. Without this setting, the video image might not appear in the Smart Client.
 +
# In the '''Advanced Configuration''' folder, expand the '''Hardware Devices''', locate the camera and then expand the camera folder.
 +
# Select the microphone, and uncheck the enabled checkbox.
 +
 +
[[File:MilestoneDisableMic.PNG|left|thumb|500px|Disable microphone for the CP-CAM camera]]
 +
<br style="clear:both;" />
 +
 +
==== Adding the camera of the IP Video Station, model 1401110200 ====
 +
The [[IP Video Door Station - 1401110200|IP Video Station, model 1401110200]] has an integrated Axis camera which can be added to the to Milestone system. Follow these steps:
 +
# Start the Milestone '''Management Application''' software
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# Expand the '''Advanced Configuration''' folder, and right click '''Hardware Devices''', and select '''Add New Hardware Device'''.
 +
# A wizard offers you several ways of detecting and adding cameras. Select '''Scan for hardware''', then '''Next'''
 +
# In the list of Manufacturers you might select Axis as the only choice, as this will speed up the detection process.
 +
[[File:AddAxisCamera.PNG|left|thumb|500px|Axis camera discovered]]
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<br style="clear:both;" />
 +
 +
:5. Press '''Next''' and '''OK''' until the wizard completes, then press '''Save''' to store the added camera
  
 
===The Matrix function===
 
===The Matrix function===
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# In the '''Port''' field enter the port number used by the Matrix recipient installation. Default is 12345.
 
# In the '''Port''' field enter the port number used by the Matrix recipient installation. Default is 12345.
 
# In the '''Password''' field enter the Matrix recipient's password, e.g. 12345.
 
# In the '''Password''' field enter the Matrix recipient's password, e.g. 12345.
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# In the '''Type''' field select the type of Matrix recipient you are adding—a Matrix Monitor or an XProtect Smart Client.
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# Enable "Matrix recipient is a Smart Client".
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# Click '''OK''' to save the settings.
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# Click '''Add''', then '''OK''' to save the settings.
  
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[[File:MatrixRecipient.PNG|left|thumb|500px|Adding a Matrix recipient]]
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[[File:AddMatrix.PNG|left|thumb|500px|Adding a Matrix recipient]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
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# Once the new group is created, right click and add '''New View''' and select the dimensions wanted. E.g. 4:3, 1x1.
 
# Once the new group is created, right click and add '''New View''' and select the dimensions wanted. E.g. 4:3, 1x1.
 
# In the '''System Overview''' pane, drag and drop the '''Matrix''' item to the main window.
 
# In the '''System Overview''' pane, drag and drop the '''Matrix''' item to the main window.
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# While the main window is in focus, scroll down and click the button '''Connection Settings''' in the '''Properties''' pane, and enter port number 12345 and the same password as you entered in the Matrix setup in the Management Client.
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# While the main window is in focus, scroll down and click the button '''Connection Settings''' in the '''Properties''' pane, and enter port number 12345 and the same password as you entered in the Matrix setup in the Management Application.
  
 
[[File:Milestone Smart Client.PNG|left|thumb|500px|Smart Client setup as Matrix recipient. Drag and drop the '''Matrix''' item to the main window, and set communication parameters in '''Connection Settings''']]
 
[[File:Milestone Smart Client.PNG|left|thumb|500px|Smart Client setup as Matrix recipient. Drag and drop the '''Matrix''' item to the main window, and set communication parameters in '''Connection Settings''']]
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=== Generic Events ===
 
=== Generic Events ===
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==== Adding Generic Events ====
 
==== Adding Generic Events ====
−
Generic events allow you to trigger actions in the Milestone XProtect event server by sending simple strings from the AlphaCom XE via the IP network to the Milestone event server. In AlphaCom the [[Event Handler]] is used to generate strings transmitted via the [[EDO|EDO port]]. In this article the string is on the format "CamXXX", where XXX is the directory number of the station associated with the camera. Using the directory number as a part of the string is convenient, as it simplifies the event handler programming in AlphaCom. But the syntax of the string is freely programmable.
+
Generic events allow you to trigger actions in the Milestone XProtect event server by sending simple strings from the ICX/AlphaCom XE via the IP network to the Milestone event server. In ICX/AlphaCom the [[Event Handler]] is used to generate strings transmitted via the [[EDO|EDO port]]. In this article the string is on the format "CamXXX", where XXX is the directory number of the station associated with the camera. Using the directory number as a part of the string is convenient, as it simplifies the event handler programming in ICX/AlphaCom. But the syntax of the string is freely programmable.
  
 
Examples:
 
Examples:
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To add Generic Events from the Management Client, do the following:
 
To add Generic Events from the Management Client, do the following:
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# In the Management Client's Site Navigation pane, expand the '''Rules and Events''' node, then select '''Generic Events'''.
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# In the Milestone '''Management Application''' software, expand the '''Advanced Configuration''' folder, expand '''Events and Output''' and double click '''Generic Events'''
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# In the Management Client's Overview pane, right-click '''Generic Events''' and select '''Add New'''... This opens the Add New dialog.
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# Select '''Add''' at the button of the window to create a new event
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# In the '''Name''' field, enter a descriptive name for the event, e.g. '''Cam107'''.
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# In the '''Event name''' field, enter a descriptive name for the event, e.g. '''Cam107'''.
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# In the '''Expression''' field, enter the actual string in quotes ("..."), as received from AlphaCom. E.g. '''"Cam107"'''.  
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# In the '''Event substring''' field, enter the actual string, as received from ICX/AlphaCom. E.g. '''Cam107'''.  
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# In the '''Expression type''' select "Search"
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# Select the '''Add''' button next to the "Event substring" field.
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# In the '''Data source''' field select "Compatible"
 
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# In the '''Priority''' set to "1"
 
−
 
 
  
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[[File:Milestone adding Generic Events.PNG|left|thumb|500px|Adding generic event "Cam107" for station 107]]
+
[[File:GenericEventsAdd.PNG|left|thumb|500px|Adding generic event "Cam107" for station 107]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
 +
==== Creating event rules ====
 +
Rules have to be created, saying that when the Milestone event server receives a generic event from the ICX/AlphaCom, the video from a certain camera should pop up in a certain Smart Client. To define actions on events follow these steps:
  
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'''Important note!''' Generic events have no authentication. This makes them easier to trigger but, to avoid jeopardizing security, only events from local host are accepted. You can however allow other client IP addresses from '''Tools''' > '''Options''' menu > '''Generic Events''' tab. The AlphaCom IP address must be entered as a legal IP address.
+
# In the Milestone '''Management Application''' software, expand the '''Advanced Configuration''' folder, and double click '''Matrix'''
 +
# Select '''Matrix Event Control'''
 +
# Right-click the Matrix recipient and select 'Generic', then select one of the predefined Generic events
 +
#Now right-click the event to select which action should take place when the event occurs. Here, select 'Connect'.
 +
#Right-click the action to select which camera to apply the action on
 +
# Repeat step 3 to 5 for every camera
  
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[[File:Milestone Generic Event filter.PNG|left|thumb|500px|Allow reception of generic events from AlphaCom with IP address 10.5.101.30]]
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[[File:MatrixEvents.PNG|left|thumb|500px|Creating event rules]]
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<br style="clear:both;" />
 
−
 
 
−
==== Creating rules ====
 
−
We need to create a rule, saying that when the Milestone event server receives a generic event from the AlphaCom, the video from a certain camera should pop up in a certain Smart Client. To define actions on events we use the event rule engine.
 
−
 
 
−
From the Management Client, do the following:
 
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# In the Management Client's Site Navigation pane, expand the '''Rules and Events''' node, then select '''Rules'''.
 
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# In the Management Client's Overview pane, right-click '''Rules''' and select '''Add Rule'''... This opens the Add Rule dialog.
 
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# In the '''Step 1 - Type of Rule''':
 
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## In the '''Name''' field, enter a descriptive name, e.g. '''"Cam107"'''.
 
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## In the '''Select the type of rule you want to create''' field choose "Perform an action on <event>"
 
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## In the '''Edit rule description''' field click on '''event''', and scroll down to '''External Event''', then select '''Generic Event''', then select the relevant event, e.g. '''Cam107'''
 
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## Select '''Next'''
 
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# Skip '''Step 2 - Conditions''' by clicking '''Next'''
 
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# In the '''Step 3 - Actions''':
 
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## Enable '''Set Matrix to view <devices>'''
 
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## In the '''Edit rule description''' field click on '''Matrix''' and select the wanted Matrix recipient
 
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## In the '''Edit rule description''' field click on '''devices''' and select the wanted camera
 
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## Select '''Next'''
 
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# Skip '''Step 4 - Stop criteria''' by clicking '''Finnish'''
 
−
 
 
−
You should now have a rule looking something like this:
 
−
 
 
−
[[File:Milestone Add Rule.PNG|left|thumb|500px|Rule: When generic event Cam107 is received from external, show the video from camera 10.5.101.35 in the Matrix "Control Room"]]
 
−
<br style="clear:both;" />
 
−
 
 
−
Continue to create a rule for every camera in the system.
 
−
 
 
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You also need to create one common rule to remove the video image when a call is ended. This is done by switching the matrix to the "DirectShow virtual video", which has no video feed, when the string for disconnection of video (e.g. "CamOff") is received.
 
−
 
 
−
[[File:Milestone Add Rule off.PNG|left|thumb|500px|Rule: When generic event CamOff is received from external, show the video from virtual camera 0.0.0.1 in the Matrix "Control Room". This camera has no video feed, and the Smart Client will go in black]]
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
 
==== Testing Generic Events ====
 
==== Testing Generic Events ====
−
One can test that the generic events are operational with a small program called [[Downloads#Useful_Tools|Generic Event tester]]. This makes to possible to verify the Milestone configuration, totally independent of the AlphaCom.
+
One can test that the generic events are operational with a small program called [[Downloads#Useful_Tools|Generic Event tester]]. This makes to possible to verify the Milestone configuration, totally independent of the ICX/AlphaCom.
  
 
* '''Host''': Enter "localhost" if the GenericEventTester is running on the same computer as the Milestone server. If the GenericEventTester is running on a remote computer, enter the IP address of the Milestone server.
 
* '''Host''': Enter "localhost" if the GenericEventTester is running on the same computer as the Milestone server. If the GenericEventTester is running on a remote computer, enter the IP address of the Milestone server.
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<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
Note that if you run the GenericEventsTester on a remote computer, you have give access from the Milestone Management Client for that computers IP address in '''Tools''' > '''Options''' menu > '''Generic Events''' tab.
+
==ICX/AlphaCom configuration==
−
 
 
−
==AlphaCom configuration==
 
 
=== Configure the Master station for Call Queueing===
 
=== Configure the Master station for Call Queueing===
 
A number of different station types can be used for call queuing. The station should use the [[Mail Queue Operation|763x codes]] for queue navigation. These directory numbers should be assigned to [[DAK]] keys. The station should be prepared for call queue operation, how to do this depends on the station type used:
 
A number of different station types can be used for call queuing. The station should use the [[Mail Queue Operation|763x codes]] for queue navigation. These directory numbers should be assigned to [[DAK]] keys. The station should be prepared for call queue operation, how to do this depends on the station type used:
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* Enable '''Connect at AlphaCom write, disconnect after each write'''
 
* Enable '''Connect at AlphaCom write, disconnect after each write'''
  
−
The Milestone XProtect Server is by default using TCP port 1234 for generic events. If required this port number can be modified from Milestone XProtect Mangement Client, '''Tools''' -> '''Options''' -> '''Generic Events''' tab -> '''Port'''.
+
The Milestone XProtect Server is by default using TCP port 1234 for generic events. If required this port number can be modified from the '''Management Application''' software. Expand the '''Advanced Configuration''' folder, and click '''Events and Outputs'''. Here the port number can be changed if required.
  
 
'''Note!''' You might have to open TCP port 1234 in the Windows firewall of the computer running the Milestone server.
 
'''Note!''' You might have to open TCP port 1234 in the Windows firewall of the computer running the Milestone server.
  
−
(Windows XP: Start > Control Panel > Windows Firewall > Exceptions tab > Add Port: Select port type '''TCP'''. Name: Milestone. Port number: '''1234''')
+
* '''Windows 7:''' Start > Control Panel > Windows Firewall > Advanced settings > Inbound rules > New Rule > Port > Select port type '''TCP'''. Specific local ports: '''1234''' > Enable '''Allow the connection'''. Name: Milestone.
 +
* '''Windows XP:''' Start > Control Panel > Windows Firewall > Exceptions tab > Add Port: Select port type '''TCP'''. Name: Milestone. Port number: '''1234'''
 +
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
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'''UDP Groups:'''
 
'''UDP Groups:'''
 
* Include all substations with cameras in [[UDP group]] 2.
 
* Include all substations with cameras in [[UDP group]] 2.
−
<br>
+
 
 
'''Event Handler configuration:'''<br>
 
'''Event Handler configuration:'''<br>
 
The [[Event Handler]] is used to transmit commands through the EDO port to the Milestone IP Video system.  
 
The [[Event Handler]] is used to transmit commands through the EDO port to the Milestone IP Video system.  
Line 344: Line 361:
 
== Related links and articles ==
 
== Related links and articles ==
 
*  [{{SERVER}}/alphawiki/downloads/GenericEventTest.exe Generic_Event_tester]
 
*  [{{SERVER}}/alphawiki/downloads/GenericEventTest.exe Generic_Event_tester]
−
* [[Integration with Milestone XProtect (IP CCTV)]]
+
* Integration with the [[Milestone XProtect - Expert and Corporate|Expert and Corporate versions]] of Milestone XProtect
−
 
 
  
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[[Category:CCTV]]
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[[Category:Discontinued Products]]
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[[Category:Video]]
 
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[[Category:Applications]]
 
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[[Category: Control Room Stations - CRM]]
 
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[[Category:3rd party integration]]
 

Latest revision as of 07:51, 16 August 2022

AI.png
Obsolete icon This product is discontinued!


For integration with Milestone, please see:

The integration of ICX/AlphaCom with Milestone XProtect software enables video stream routing under control of commands issued by ICX/AlphaCom. The interface uses the standard matrix functionality which is part of Milestone XProtect VMS. This article describes how to integrate the ICX/AlphaCom with the Milestone XProtect Professional and Enterprise 2014 (8.6c) version.
Integration with the Expert and Corporate versions of XProtect is described in a separate article.

ICX/AlphaCom and Milestone integration

Features

The integration allows cameras to be connected to monitors on call and call request events, including changes to the viewed camera when the guard scrolls through the call request queue on the intercom station.

When a master station receives Call Request from a substation, and when a call is made to the substation, action strings are sent from the ICX/AlphaCom to the Milestone system using the EDO port. Using the Event Handler, a few simple events allows control of cameras located in association with a substation. When scrolling the call queue, commands related to the selected station is transmitted, allowing the video on the monitor to follow the queue navigation on the master station.

If any new call requests are received while in conversation, this will not influence on the active image. When the conversation is cancelled, and there are still calls in the queue, the image associated to the first station in queue will be displayed.

Licenses

  • When used with the ICX System, the following license is required in the ICX in order to enable the EDO port: 1002602400 - ILI-IF Interface enabling

Default TCP port usage

  • TCP port 1234: Between ICX/AlphaCom and the Milestone XProtect Server
  • TCP port 80: Between the Server and the Smart Client
  • TCP port 12345: Used for transferring Matrix-triggered images from the Server to the Smart Client view
Example: Server and the Smart Client are running on the same PC (i.e. same IP address)


Milestone XProtect configuration

It is assumed that a Milestone XProtect system is already installed and up and running.

Adding new cameras

Adding cameras in general

  1. Start the Milestone Management Application software
  2. Expand the Advanced Configuration folder, and right click Hardware Devices, and select Add New Hardware Device.
  3. A wizard offers you several ways of detecting and adding cameras. Follow the instructions and consult the Milestone documentation if required.
Adding a new camera to the Milestone system


Adding the camera of the Turbine Video Station, TCIV

Follow these steps to add the integrated camera of the Turbine Video Settings to Milestone system:

  1. Start the Milestone Management Application software
  2. Expand the Advanced Configuration folder, and right click Hardware Devices, and select Add New Hardware Device.
  3. A wizard offers you several ways of detecting and adding cameras. Select Manually specify the hardware to add
  4. Select Driver to be "Universal Driver"
  5. Enter the IP-address of the camera, and Port to 8090
  6. Enter "admin" as User Name and "1234" as Password
  7. Press Next multiple times to complete the wizard
Adding the TCIV camera


After the camera has been added, you need to change the video properties:

  1. Expand the Camera and Storage Information folder, right click the camera, and select Properties
  2. Select Camera Settings, and set:
    1. Codec: JPEG
    2. Streaming mode: HTTP
    3. Delivery mode: Multipart stream
    4. Retrieval mode: Streaming
    5. Connection URI: mjpg/video.mjpg
Video settings for the TCIV camera


Finally the microphone must be disabled in the camera settings. Without this setting, the video image might not appear in the Smart Client.

  1. In the Advanced Configuration folder, expand the Hardware Devices, locate the camera and then expand the camera folder.
  2. Select the microphone, and uncheck the enabled checkbox.
Disable microphone for the TCIV camera


Adding the camera of the IP Video Station, model 1401110100

Follow these steps to add the integrated CP-CAM camera of the IP Video Station, model 1401110100 to Milestone system:

  1. Start the Milestone Management Application software
  2. Expand the Advanced Configuration folder, and right click Hardware Devices, and select Add New Hardware Device.
  3. A wizard offers you several ways of detecting and adding cameras. Select Manually specify the hardware to add
  4. Select Driver to be "Universal Driver"
  5. Enter the IP-address of the camera, and Port to 80
  6. Enter "admin" as User Name and "1234" as Password
  7. Press Next multiple times to complete the wizard
Adding the CP-CAM camera


After the camera has been added, you need to change the video properties:

  1. Expand the Camera and Storage Information folder, right click the camera, and select Properties
  2. Select Camera Settings, and set:
    1. Codec: JPEG
    2. Streaming mode: HTTP
    3. Delivery mode: Multipart stream
    4. Retrieval mode: Streaming
    5. Connection URI: mjpg/video.mjpg
Video settings for the CP-CAM camera


Finally the microphone must be disabled in the camera settings. Without this setting, the video image might not appear in the Smart Client.

  1. In the Advanced Configuration folder, expand the Hardware Devices, locate the camera and then expand the camera folder.
  2. Select the microphone, and uncheck the enabled checkbox.
Disable microphone for the CP-CAM camera


Adding the camera of the IP Video Station, model 1401110200

The IP Video Station, model 1401110200 has an integrated Axis camera which can be added to the to Milestone system. Follow these steps:

  1. Start the Milestone Management Application software
  2. Expand the Advanced Configuration folder, and right click Hardware Devices, and select Add New Hardware Device.
  3. A wizard offers you several ways of detecting and adding cameras. Select Scan for hardware, then Next
  4. In the list of Manufacturers you might select Axis as the only choice, as this will speed up the detection process.
Axis camera discovered


5. Press Next and OK until the wizard completes, then press Save to store the added camera

The Matrix function

With Matrix — an integrated solution for distributed viewing of video — you can send video from any camera on a network operating your system to Matrix recipients. A Matrix recipient is basically a computer capable of displaying Matrix-triggered video. There are two kinds of Matrix recipients: computers running a dedicated Matrix Monitor application and computers running the XProtect Smart Client.

Adding a Matrix recipient

To add an Matrix recipient, do the following:

  1. In the Milestone Management Application software, expand the Advanced Configuration folder, and double click Matrix
  2. In the Name field, enter a descriptive name for the Matrix recipient.
  3. In the Address field enter the IP address or the host name of the required Matrix recipient
  4. In the Port field enter the port number used by the Matrix recipient installation. Default is 12345.
  5. In the Password field enter the Matrix recipient's password, e.g. 12345.
  6. Enable "Matrix recipient is a Smart Client".
  7. Click Add, then OK to save the settings.
Adding a Matrix recipient


Setting the Smart Client to work as a matrix recipient

To make the Smart Client work as a matrix recepient, do the following steps:

  1. Start the Smart Client application and select the tab Setup
  2. In the Views pane, right click on the Private view and add New Group.
  3. Once the new group is created, right click and add New View and select the dimensions wanted. E.g. 4:3, 1x1.
  4. In the System Overview pane, drag and drop the Matrix item to the main window.
  5. While the main window is in focus, scroll down and click the button Connection Settings in the Properties pane, and enter port number 12345 and the same password as you entered in the Matrix setup in the Management Application.
Smart Client setup as Matrix recipient. Drag and drop the Matrix item to the main window, and set communication parameters in Connection Settings


Generic Events

Adding Generic Events

Generic events allow you to trigger actions in the Milestone XProtect event server by sending simple strings from the ICX/AlphaCom XE via the IP network to the Milestone event server. In ICX/AlphaCom the Event Handler is used to generate strings transmitted via the EDO port. In this article the string is on the format "CamXXX", where XXX is the directory number of the station associated with the camera. Using the directory number as a part of the string is convenient, as it simplifies the event handler programming in ICX/AlphaCom. But the syntax of the string is freely programmable.

Examples:

EDO string Camera Event name Station dir.no
Cam107 Entrance Cam107 107
Cam108 Backdoor Cam108 108
Cam109 Corridor Cam109 109
CamOff All CamOff All stations

The "CamOff" event is used to disconnect cameras from the Smart Client when there is no conversations and the call queue is empty.

To add Generic Events from the Management Client, do the following:

  1. In the Milestone Management Application software, expand the Advanced Configuration folder, expand Events and Output and double click Generic Events
  2. Select Add at the button of the window to create a new event
  3. In the Event name field, enter a descriptive name for the event, e.g. Cam107.
  4. In the Event substring field, enter the actual string, as received from ICX/AlphaCom. E.g. Cam107.
  5. Select the Add button next to the "Event substring" field.
Adding generic event "Cam107" for station 107


Creating event rules

Rules have to be created, saying that when the Milestone event server receives a generic event from the ICX/AlphaCom, the video from a certain camera should pop up in a certain Smart Client. To define actions on events follow these steps:

  1. In the Milestone Management Application software, expand the Advanced Configuration folder, and double click Matrix
  2. Select Matrix Event Control
  3. Right-click the Matrix recipient and select 'Generic', then select one of the predefined Generic events
  4. Now right-click the event to select which action should take place when the event occurs. Here, select 'Connect'.
  5. Right-click the action to select which camera to apply the action on
  6. Repeat step 3 to 5 for every camera
Creating event rules


Testing Generic Events

One can test that the generic events are operational with a small program called Generic Event tester. This makes to possible to verify the Milestone configuration, totally independent of the ICX/AlphaCom.

  • Host: Enter "localhost" if the GenericEventTester is running on the same computer as the Milestone server. If the GenericEventTester is running on a remote computer, enter the IP address of the Milestone server.
  • Port: The port number used by the Milestone event server for Generic Events. Default is 1234.
  • Event: The generic event string, e.g. Cam107 or CamOff, as defined in the "Expression" field of the Generic Event.
  • Press Send Tcp to send the event string to Milestone. The actions as defined by the Rules should now be executed.
Test software for the generic events


ICX/AlphaCom configuration

Configure the Master station for Call Queueing

A number of different station types can be used for call queuing. The station should use the 763x codes for queue navigation. These directory numbers should be assigned to DAK keys. The station should be prepared for call queue operation, how to do this depends on the station type used:

TCP/IP Communication setup

In AlphaPro, Exchange & System -> Serial Ports, the EDO 1 port must be configured to communiate with the computer running the Milestone XProtect server:

EDO port setup. Milestone server IP address is 10.5.101.151, using port 1234


  • Port type: TCP/IP Client
  • IP address: The IP address of the Milestone XProtect event server
  • Port: 1234
  • Enable Connect at AlphaCom write, disconnect after each write

The Milestone XProtect Server is by default using TCP port 1234 for generic events. If required this port number can be modified from the Management Application software. Expand the Advanced Configuration folder, and click Events and Outputs. Here the port number can be changed if required.

Note! You might have to open TCP port 1234 in the Windows firewall of the computer running the Milestone server.

  • Windows 7: Start > Control Panel > Windows Firewall > Advanced settings > Inbound rules > New Rule > Port > Select port type TCP. Specific local ports: 1234 > Enable Allow the connection. Name: Milestone.
  • Windows XP: Start > Control Panel > Windows Firewall > Exceptions tab > Add Port: Select port type TCP. Name: Milestone. Port number: 1234


Event Handler configuration

UDP Groups:

  • Include all substations with cameras in UDP group 2.

Event Handler configuration:
The Event Handler is used to transmit commands through the EDO port to the Milestone IP Video system.

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:

Event 1 - An UDD is used to store the busy/free status of the master station. 0 = free, 1 = in conversation. The index of the UDD is equal to the physical number of the master station. The UDD is checked when call requests are received or deleted. If the station is in use, cameras should not be turned on (i.e. no commands should be transmitted).

Event Owner: The Master Station
Event type: 08 - Conversation Outgoing
When change to: ON or OFF
When related to: All
Action: WUDD %1.phy %chg(1,0)

Event 2 - When a conversation is made from the master station to a substation w. camera, transmit command "CamXXX" to the IP Video system, where XXX = the directory number of the substation.

Event Owner: The Master Station
Event type: 08 - Conversation Outgoing
Subevent: 0
When change to: ON
When related to: Stations w. UDP, Id: 2
Action: EDO 1 "Cam%2.dir"

Event 3 - When the conversation between the master and any station cancels, switch off the camera ("CamOff"), and activate the MAILQ_NAVIG command. The MAILQ_NAVIG command will step to the first in the queue, and re-trigger the '23 - New Current Mail' event.

Event Owner: The Master Station
Event type: 08 - Conversation Outgoing
Subevent: 0
When change to: OFF
When related to: All
Action: EDO 1 "CamOff"
  $MAILQ_NAVIG L%1.dir 2

Event 4 - When receiving a Call Request or scrolling the queue, and the master station is not busy, activate the camera assosiated with the selected substation.

Event Owner: The Master Station
Event type: 23 - New Current Mail
Subevent: 0
When change to: ON
When related to: Stations w. UDP, Id: 2
Action: IF %udd(%1.phy)
  STOP
  ENDIF
  EDO 1 "Cam%2.dir"

Event 5 - The Priority Mail Present - OFF event is triggered when the queue of the master station is empty. The queue can become empty because the delete code 7630 has been dialled, in that case the cameras should be turned off. Or the queue can become empty because of call back to the last substation in queue, in that case we want the camera to remain on until the conversation is cancelled. We start a 0.5 second timer, and check if the master station is in conversation when the timer times out:

Event Owner: The Master Station
Event type: 06 - Priority Mail Present
When change to: OFF
Action: $ST L%1.dir w5 L9999

Event 6 - Half a second after the queue was empty, check if the station is in conversation, if not switch off the camera:

Event Owner: The Master Station
Event type: 21 - Event Timeout
Subevent: 0
When change to: ON
When related to: Directory number: 9999
Action: IF %udd(%1.phy)
  STOP
  ENDIF
  EDO 1 "CamOff"

Related links and articles

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