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[[Image:XE20.PNG|thumb|250px|AlphaCom XE20 Audio Server with HD Voice]]
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[[Image:XE20.PNG|thumb|350px|AlphaCom XE20 Audio Server with HD Voice]]
  
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With AlphaCom XE, flexibility is key. You can have just a few or thousands of users spread around different locations. Thanks to its open, modular design and scalable architecture, AlphaCom XE has the flexibility to grow with your business and adapt to your long term needs. The system can be tailored to support applications of almost unlimited specificity and complexity.
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=Highlights=
 +
* Made to provide critical communication in any environment
 +
* Supports 552 IP stations and 102 analog intercom stations
 +
* SIM card based software configuration and disaster recovery
 +
* Fully compatible with any AlphaCom system
  
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== Description ==
+
=Mounting & Dimensions=
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STENTOFON ’s CCoIP ® (Critical Communication over IP ) implies the employment of Voice over IP applications required in critical situations. AlphaCom XE is designed with CCoIP incorporation which ensures the delivery of instant and secure voice and data services. The AlphaCom XE system provides carrier class system availability and protects resources in an IP environment by using embedded IP security mechanisms. The main security mechanisms used are restricted management access, separate management interface, internal firewall, integrity check (MD5), virtual LAN (IEEE 802.1Q) and network access control (IEEE 802.1X).
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The cabinet is intended for mounting in a 19” rack. It has room for installation of 20 circuit boards in total: one AMC-IP processor board, one APC program & clock board, and up to 18 feature boards. The server also includes a mains power supply.
  
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== Features ==
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[[File:XE20FrontView.PNG|300px|left|thumb|Front View]]
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*Made to provide critical communication in any environment
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<br style="clear:both;" />
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*Supports 552 IP stations and 102 analog intercom stations
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[[File:XE20RearView.PNG|300px|left|thumb|Rear View]]
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*Global networking and integration
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<br style="clear:both;" />
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*IP, SIP and analog station support
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[[File:XE20TopView.png|300px|left|thumb|Top View]]
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*Extended Software Options
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<br style="clear:both;" />
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*SIM card based software configuration and disaster recovery
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[[File:XE20SideView.PNG|300px|left|thumb|Side View]]
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*Fully compatible with any AlphaCom system
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<br style="clear:both;" />
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*Extended memory supports future expansion and new services
 
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*High Quality Professional PA Broadcasting and Messaging services
 
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*Security voice guidance for public safety and building security
 
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*Auto-attendant functionality (Automatic voice supported switchboard)
 
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*Voice supported call guidance
 
  
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== Installation ==
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=Installation=
 +
* Up to 4 units may be mounted in one 19” rack if sufficient ventilation is provided. It is recommended to mount a cooling fan module on top of each exchange unit.
 
[[image:AC E20 Installation.jpg|thumb|500px|left|Mounting AlphaCom XE20]]
 
[[image:AC E20 Installation.jpg|thumb|500px|left|Mounting AlphaCom XE20]]
 +
<br style="clear:both;" />
 +
 +
=Board positions=
 +
[[Image:XE20 backplane2.png|thumb|500px|left|Board positions and physical numbers in AlphaCom XE20]]
 +
<br style="clear:both;" />
 +
 +
=Connections=
 +
[[File:XE20 Connections.PNG|thumb|left|500px]]
 +
<br style="clear:both;" />
 +
 +
===Power===
 +
The AlphaCom XE comes with one integrated [[APWR Power supply|power supply 1009703000]]. The power supply is supplied from the mains (100 - 240VAC).
 +
 +
===Network===
 +
Two RJ-45 Ethernet terminals on the [[Filter card AMC-IP|IP filter board]] are used for IP LAN and WAN communication
 +
 +
===Analogue Intercom Stations===
 +
The two-pair star wired intercom cables are connected to connection boards on the cabinet DIN rail or in a separate distribution field
 +
 +
===Program Input===
 +
6 [[Audio Program|program distribution]] sources can be connected to the [[APC - AlphaCom Program & Clock Board|APC board]] via an optional program connection board. Up to 64 extra programs may be added using AGA boards with 16 programs per board
 +
 +
===Serial Ports===
 +
The serial ports with RS232 and RS422/RS485 interfaces are used for connecting to equipment using these protocols
 +
 +
[[Image:AMC-IP-Connections.PNG|thumb|left|400px]]
 +
<br style="clear:both;" />
 +
 +
====Serial Port 0====
 +
RJ45 (RS232 Only)
 +
:No additional settings necessary
 +
 +
====Serial Port 1====
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RJ45 (RS232/422/485)
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:Additional settings:
 +
:'''RS232:'''
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:* [[AMC-IP_-_AlphaCom_Processor_Board_(Red)#Switches_and_jumpers|Switch 8 on S601]] on the AMC-IP board must be set to OFF.
 +
 +
:'''RS422/485:'''
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:* [[AMC-IP_-_AlphaCom_Processor_Board_(Red)#Switches_and_jumpers|Switch 8 on S601]] on the AMC-IP board must be set to ON.
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:* Use the two jumpers on the AMC-IP [[Filter card AMC-IP|Filterboard]] to select between RS422 and RS485.
 +
[[File:SerialPortJumpers XE20 26.png|thumb|left|500px|RS422/485 selector for Serial Port 1 on the XE20 AMC-IP Filterboard]]
 +
<br style="clear:both;" />
 +
 +
===Remote Control Inputs (RCI)===
 +
====Connections====
 +
The [[Filter card APC|optional program connection]] board has input for 6 Remote Control Inputs ([[RCI]]) which can initiate programmed actions
  
 +
[[File:RCI XE26.png|left|thumb|500px|right|RCI inputs in an AlphaCom XE20 and XE26]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
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== Connections ==
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====Configuration====
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Up to 4 units may be mounted in one 19” rack if sufficient ventilation is provided. It is recommended to mount a 24 VDC cooling fan module on top of each exchange unit. <br/>
+
In [[AlphaPro]] there is an [[Exchange_%26_System_%28AlphaPro%29#RCI|RCI table]], where the physical address of the input is entered, along with the desired actions. The physical address is given as [[device]] + pin-number.  
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The two-pair star wired intercom cables are connected to connection boards on the cabinet DIN rail or in a separate distribution field.<br/>
+
 
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Each subscriber line card provides 6 freely programmable Remote Control Outputs (RCO).<br/>
+
The RCI table supports up to 140 inputs.
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Two RJ-45 Ethernet terminals on the IP filter board are used for IP LAN and WAN communication.<br/>
+
* For internal RCIs in the AlphaCom XE20, the device address is 65-68, and the pin number is 1-6.  
−
The serial ports with RS232 and RS422/RS485 interfaces are used for connecting to equipment using these protocols. Eth0 is also used for programming the PC.<br/>
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* Internal pin number 8 is the [[Temperature Alarm|temperature alarm]]
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6 program distribution sources can be connected to the APC board via an optional program connection board. Up to 64 extra programs may be added using AGA boards with 16 programs per board.<br/>
+
* Mappings for the internal RCI's are [[Autoload|autoloaded]]. Mappings for external RCI's (Slave modules, RIO's or IPARIO) must be manually programmed.
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The optional program connection board has input for 6 Remote Control Inputs (RCI) which can initiate programmed actions.<br/>
 
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The exchange is powered from the mains.
 
  
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== Specifications ==
 
 
{| border="1"
 
{| border="1"
 +
! style="background:#ffdead;" width="150" |&nbsp;
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! style="background:#ffdead;" width="80" |RCI Type
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! style="background:#ffdead;" width="150" |Device/Station physical Number
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! style="background:#ffdead;" width="100" |Pin Number
 
|-
 
|-
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| width="200pt"|Dimensions (WxHxD) <br/>
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| align=center | AlphaCom XE20 || align=center | Device || align=center | 65-68 || align=center | 1 - 6
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| width="500pt"|482 x 265 x 365 mm <br/> 18.97 x 10.43 x 14.37 inch
 
 
|-
 
|-
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|Weight <br/> || 37.47 lbs
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|}
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|-
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|Power || 90-270 V AC, 550 W max.
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====Example====
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|-
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<big>Start fire alarm message and activate rotating lamp:</big>
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|Mounting || 19" rack
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[[File:RCI Conf Example1.PNG|left|800px]]
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|-
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<br style="clear:both;" />
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|Processor subsystem  || Intel IXP425 with HW acceleration for packet <br/> processing and encryption
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|-
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[[File:RCI Conf Example2.PNG|left|500px]]
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|Media subsystem || DSP @ 1600 MIPS <br/> FPGA @ 400K gates
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<br style="clear:both;" />
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|-
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|Storage subsystem || Solid state (64 MB Flash) <br/> SIM card (IP configuration, HW-ID)
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AMG 1 3 - Alarm Message 3 (8193) to group 1 (84)
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|-
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RCO 5 ON – Turn on the relay that controls the lamp
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|Memory || 128 MB SDRAM <br/> 1 MB NVRAM
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|-
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AMG 1 0 – Alarm Message OFF to group 1 (84)
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|Subscriber Capacity || 552 intercom stations per server
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RCO 5 OFF – Turn off the lamp
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|-
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|Analog Stations || 6 per line card
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'''Note:''' Multiple commands are separated by semicolon ( ; )
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|-
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|Analog Telephones || 12 telephones per line card
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===Remote Control Outputs (RCO)===
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|-
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Each [[ASLT|subscriber line card]] provides 6 freely programmable Remote Control Outputs ([[RCO]])
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|Busy Hour Call || 60 000 BHCA
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|-
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{| border="1"
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|IP Telephones || 552 IP Telephones per server
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! style="background:#ffdead;" width="250" |Device
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|-
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! style="background:#ffdead;" width="50" |# of RCO's
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|Integrity check || MD5 (RFC 1321)
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! style="background:#ffdead;" width="300" |Comment
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|-
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! style="background:#ffdead;" width="400" |Hardware required
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|IP priority || DiffServ, IP TOS
 
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|-
 
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|IP security || SSH, HTTPS, firewall
 
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|-
 
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|SIP || RFC 3261, SIP INFO, RE-Invite, RFC 2833, RFC 4733
 
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|-
 
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|VoIP Internal Networking || 30 channels
 
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|-
 
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|VoIP External Networking || 30 channels
 
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|-
 
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|ISDN Trunk || ISDN PRI (30 channels)
 
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|-
 
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|Analog Trunk || FXO (4&8 channels)
 
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|-
 
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|GSM Trunk || Quad band GSM
 
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|-
 
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|Other || Custom ASCII (EDIO), STENTOFON Data, Scripting engine
 
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|-
 
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|Configuration || AlphaPro over IP, Web
 
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|-
 
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|Monitoring and logging || SNMP trap, SNMP MIB, syslog, Web, e-mail, SqLite
 
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|-
 
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|SW upgrade || Web, Automatic upgrade of IP station
 
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|-
 
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|Internal Audio Format || 1-bit (18.5 KHz)
 
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|-
 
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|Analog Stations || 18.5 KHz audio
 
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|-
 
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|General Audio Interface || 18.5 KHz audio)
 
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|-
 
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|VoIP Audio || HD Voice - G.722 (7 KHz), Telephone Audio - G.711 (3.4 KHz)
 
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|-
 
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|Open Duplex Conference || 20 conference channels, max. 20 participants
 
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|-
 
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|Push to Talk Conference || 50 conference channels <br/> Unlimited number of participants <br/> Priority features
 
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|-
 
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|Group Call || 250 groups <br/> Unlimited number of participants <br/> Priority features
 
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|-
 
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|Call Modes || Open mode <br/> Ringing mode <br/> Call request mode <br/> Priority features
 
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|-
 
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|Audio Messaging || PA broadcasting <br/> Auto-attendant <br/> Voice guidance (doors, elevators) <br/> Security voice reponse
 
 
|-
 
|-
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|Compliance || CE, FCC Part 15
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| align=center | AlphaCom XE20 || align=center | 102|| align=center | 6 RCOs per [[ASLT]] card or [[ATLB-12]] card || align=center | [[MRBD - Relay Board|MRBD relay board]]
 
|-
 
|-
 
|}
 
|}
  
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[[Category:Hardware]]
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====Connections====
−
[[Category:AlphaCom XE Exchanges]]
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Alphacom XE20 RCO’s operate [[MRBD]] relays:
 +
[[File:RCOinXE20.png|thumb|left|400px]]
 +
<br style="clear:both;" />
 +
 
 +
====Mapping====
 +
The RCO's in an Alphacom XE20 must be mapped. This is done using AlphaPro. Navigate to Exchange & System ->  [[Exchange_%26_System_%28AlphaPro%29#RCO|RCO window]] where the logical RCO is assigned to a physical address.
 +
 
 +
The physical address is given as '''[[Device]]''' + '''Pin Number'''
 +
 
 +
[[File:XE7RCOMapping.png|thumb|left|500px]]
 +
<br style="clear:both;" />
 +
 
 +
* RCO 1-138 are by default mapped to the internal RCOs in the AlphaCom, i.e. device 65 - pin 1 to device 65 - pin 138. For XE20 the 6 first RCO's are correctly default mapped to the physical address. RCO 7-42 are not physically available, since they are by default mapped to physical number 7-42 which is not available due to the power supply. RCO 43-138 are default mapped to the correct physical address.
 +
* Mapping for all other RCO's must be configured manually
 +
* The RCO's can be used freely within the system, e.g. an event on one station can operate an RCO located on a different station or device.
 +
* The exchange always keeps track of the state of an output in case the device becomes faulty. When a faulty device becomes OK again, the exchange will restore the current RCO state.
 +
 
 +
=Factory Reset (coldstart)=
 +
Performing a '''cold start''' of the AMC-IP board will delete all previous programming, load factory default settings and set the IP-address to 169.254.1.5 with mask 255.255.0.0 on Eth0.
 +
 
 +
[[File:AMC-IP ColdStartButton2.png|thumb|left|100px|Cold start button on AMC-IP board]]
 +
<br style="clear:both;" />
 +
 
 +
===Cold start procedure===
 +
[[Image:Cold Start of AMC-IP.jpg|right|200px|thumb|Cold start to load default factory settings]]
 +
*Press and hold the cold start button on the AMC-IP card
 +
* Press the reset button on the [[APC|APC board]] briefly
 +
*Keep the cold start button pressed at least 2 more seconds. The AMC-IP status LED will blink green when the boot is ready.
 +
<br style="clear:both;" />
 +
 
 +
=== Cold-start of AMC application only, keep IP setting ===
 +
[[Image:Cold Start of AMC-IP.2.jpg|right|200px|thumb|Cold-start of AMC application]]
 +
*Press the reset button on the [[APC|APC board]] briefly.
 +
*After 10 seconds, press the cold start button on the AMC-IP board.
 +
*Keep the cold start button pressed until the AMC status LED is blinking green.
 +
<br style="clear:both;" />
 +
 
 +
===Modify Factory Default Settings===
 +
After cold start the system is set up with a default program and is working without any further programming. To change or add to the default settings, the [[AlphaPro]] programming tool must be used.
 +
 
 +
===Other methods of factory default===
 +
A factory default can also be achieved in other ways:
 +
* '''From [[AlphaWeb]]''': System Maintenance -> System Recovery -> Load Factory Defaults
 +
* '''From [[AlphaPro]]:''' Upload a default AlphaPro database to the exchange
 +
 
 +
=Upgrade=
 +
===Software upgrade===
 +
See [[AMC-IP software upgrade]]
 +
 
 +
===Hardware Upgrade===
 +
See [[AlphaCom Exchange Upgrade]]
 +
 
 +
= Additional Documentation on Zenitel.com =
 +
* [http://www.zenitel.com/product/alphacom-xe20 Additional Documentation on Zenitel.com]
 +
[[Category:AlphaCom Servers]]

Latest revision as of 12:24, 24 April 2023

AlphaCom XE20 Audio Server with HD Voice

Highlights

  • Made to provide critical communication in any environment
  • Supports 552 IP stations and 102 analog intercom stations
  • SIM card based software configuration and disaster recovery
  • Fully compatible with any AlphaCom system

Mounting & Dimensions

The cabinet is intended for mounting in a 19” rack. It has room for installation of 20 circuit boards in total: one AMC-IP processor board, one APC program & clock board, and up to 18 feature boards. The server also includes a mains power supply.

Front View


Rear View


Top View


Side View


Installation

  • Up to 4 units may be mounted in one 19” rack if sufficient ventilation is provided. It is recommended to mount a cooling fan module on top of each exchange unit.
Mounting AlphaCom XE20


Board positions

Board positions and physical numbers in AlphaCom XE20


Connections

XE20 Connections.PNG


Power

The AlphaCom XE comes with one integrated power supply 1009703000. The power supply is supplied from the mains (100 - 240VAC).

Network

Two RJ-45 Ethernet terminals on the IP filter board are used for IP LAN and WAN communication

Analogue Intercom Stations

The two-pair star wired intercom cables are connected to connection boards on the cabinet DIN rail or in a separate distribution field

Program Input

6 program distribution sources can be connected to the APC board via an optional program connection board. Up to 64 extra programs may be added using AGA boards with 16 programs per board

Serial Ports

The serial ports with RS232 and RS422/RS485 interfaces are used for connecting to equipment using these protocols

AMC-IP-Connections.PNG


Serial Port 0

RJ45 (RS232 Only)

No additional settings necessary

Serial Port 1

RJ45 (RS232/422/485)

Additional settings:
RS232:
RS422/485:
  • Switch 8 on S601 on the AMC-IP board must be set to ON.
  • Use the two jumpers on the AMC-IP Filterboard to select between RS422 and RS485.
RS422/485 selector for Serial Port 1 on the XE20 AMC-IP Filterboard


Remote Control Inputs (RCI)

Connections

The optional program connection board has input for 6 Remote Control Inputs (RCI) which can initiate programmed actions

RCI inputs in an AlphaCom XE20 and XE26


Configuration

In AlphaPro there is an RCI table, where the physical address of the input is entered, along with the desired actions. The physical address is given as device + pin-number.

The RCI table supports up to 140 inputs.

  • For internal RCIs in the AlphaCom XE20, the device address is 65-68, and the pin number is 1-6.
  • Internal pin number 8 is the temperature alarm
  • Mappings for the internal RCI's are autoloaded. Mappings for external RCI's (Slave modules, RIO's or IPARIO) must be manually programmed.
  RCI Type Device/Station physical Number Pin Number
AlphaCom XE20 Device 65-68 1 - 6

Example

Start fire alarm message and activate rotating lamp:

RCI Conf Example1.PNG


RCI Conf Example2.PNG


AMG 1 3 - Alarm Message 3 (8193) to group 1 (84)
RCO 5 ON – Turn on the relay that controls the lamp

AMG 1 0 – Alarm Message OFF to group 1 (84)
RCO 5 OFF – Turn off the lamp

Note: Multiple commands are separated by semicolon ( ; )

Remote Control Outputs (RCO)

Each subscriber line card provides 6 freely programmable Remote Control Outputs (RCO)

Device # of RCO's Comment Hardware required
AlphaCom XE20 102 6 RCOs per ASLT card or ATLB-12 card MRBD relay board

Connections

Alphacom XE20 RCO’s operate MRBD relays:

RCOinXE20.png


Mapping

The RCO's in an Alphacom XE20 must be mapped. This is done using AlphaPro. Navigate to Exchange & System -> RCO window where the logical RCO is assigned to a physical address.

The physical address is given as Device + Pin Number

XE7RCOMapping.png


  • RCO 1-138 are by default mapped to the internal RCOs in the AlphaCom, i.e. device 65 - pin 1 to device 65 - pin 138. For XE20 the 6 first RCO's are correctly default mapped to the physical address. RCO 7-42 are not physically available, since they are by default mapped to physical number 7-42 which is not available due to the power supply. RCO 43-138 are default mapped to the correct physical address.
  • Mapping for all other RCO's must be configured manually
  • The RCO's can be used freely within the system, e.g. an event on one station can operate an RCO located on a different station or device.
  • The exchange always keeps track of the state of an output in case the device becomes faulty. When a faulty device becomes OK again, the exchange will restore the current RCO state.

Factory Reset (coldstart)

Performing a cold start of the AMC-IP board will delete all previous programming, load factory default settings and set the IP-address to 169.254.1.5 with mask 255.255.0.0 on Eth0.

Cold start button on AMC-IP board


Cold start procedure

Cold start to load default factory settings
  • Press and hold the cold start button on the AMC-IP card
  • Press the reset button on the APC board briefly
  • Keep the cold start button pressed at least 2 more seconds. The AMC-IP status LED will blink green when the boot is ready.


Cold-start of AMC application only, keep IP setting

Cold-start of AMC application
  • Press the reset button on the APC board briefly.
  • After 10 seconds, press the cold start button on the AMC-IP board.
  • Keep the cold start button pressed until the AMC status LED is blinking green.


Modify Factory Default Settings

After cold start the system is set up with a default program and is working without any further programming. To change or add to the default settings, the AlphaPro programming tool must be used.

Other methods of factory default

A factory default can also be achieved in other ways:

  • From AlphaWeb: System Maintenance -> System Recovery -> Load Factory Defaults
  • From AlphaPro: Upload a default AlphaPro database to the exchange

Upgrade

Software upgrade

See AMC-IP software upgrade

Hardware Upgrade

See AlphaCom Exchange Upgrade

Additional Documentation on Zenitel.com

Retrieved from "https://wiki.zenitel.com/w/index.php?title=AlphaCom_XE20&oldid=232222"