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Difference between revisions of "Users & Stations (AlphaPro)"

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|CCoIP Station||Enable this flag when a IP Station is assigned to the physical number. When enabled, the MAC address of the station needs to be filled in, which codec to use (default is "Best Available") and the 'Packet size' (default is 20 ms).
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|CCoIP Station||Enable this flag when an IP Station is assigned to the physical number, set which codec to use (default is "Best Available") and the 'Packet size' (default is 20 ms). By default the IP Station will register with the directory number. If the ''Reg. w/Directory Number'' option is unchecked the MAC address of the station must be filled in instead.
  
 
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|SIP Station||(Available from AlphaPro 10.56). Enable this flag when a SIP phone is assigned to the physical number. When enabled, the codec must be selected (default is "G711 u-law") and the 'Packet size' (default is 20 ms). See also [[SIP phone as station]]
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|SIP Station||(Available from AlphaPro 10.56). Enable this flag when a SIP phone is assigned to the physical number. When enabled, the codec must be selected (default is "G711 u-law") and the 'Packet size' (default is 20 ms). It is also possible to relate the SIP station to a specific [[SIP Trunk]]. See also [[SIP phone as station]]
  
 
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Revision as of 11:14, 9 January 2014

The Users & Stations button

Users & Stations

Search Directory Number Search Field for easy & fast lookup of a sought directory number
User Number Reflects the highlighted choice made in the listbox to the left
Physical Number The number for the physical connection of the station to the ASLT board. The default value is automatically entered. It reflects the default connection for the highlighted station
Module Is automatically entered when the physical number is defined

Main Frame to which the station is connected:

  • Module 65 - Master Module
  • Module 66 - 1st Slave
  • Module 67 - 2nd Slave
  • Module 68 - 3rd Slave
Pos Position: The board position number (1-26)
Line The Line on the ASLT board (1-6) to which the station is connected

General

The Users & Stations window
Physical Number All stations are identified by the exchange with its physical number.

The physical number for a star wired station is the number of the physical wire connection point on the ASLT or ASLB card. IP stations must also be given physical numbers to follow the same logic. This number can be any number below 552, but must not overlap star wired station physical numbers.

Tips: Start numbering of IP stations from 552 and downwards to avoid occupied number problems if the exchange is extended with more star wired stations later on.
Directory Number ‘Directory Number’ is the number to dial to reach the station. The default number can be changed to any 2-8 digit number starting with 1, 2, 3, 4 or 5. Numbers with first digit 6-9 are reserved for functions. If these numbers should be used, the corresponding function code must be changed.
Display Text ‘Display Text’ is the station ID text shown in the called station’s display.

The default text should normally be substituted by the station location or the subscriber’s name. The max. number of characters is 16 including the station directory number.

Station Type Select the type of station / device that is connected to the actual physical number. The following options are available:
  • Master Station - the default after Autoload. Is used with wall / desk stations with or without display.
  • Substation - should be used for:
  • Stations with no or limited numeric keypad; 1 or 2 call keys
  • IG-60 or IG-30 Amplifiers
  • IP Speakers
  • MADER microphone amplifier board or FBSAR filter board
  • PNCI - used for connection of external telephone lines.
  • If you select PNCI (Public Network Interface) as the station type, you will get a help dialog box to remind you what to program in the AlphaCom exchange to make the PNCI work. Remember that the PNCI itself also has to be programmed. You do this from a terminal connected to the PNCI.
  • CRM - Best option when using a station for Call Queueing (Call Request). Suitable setting for any IP Master station, and for the analog CRM IV or analog Dual Display station.
  • IP Stations set as CRM type station will have backlight on permanently
  • Display station - this option provides faster detection of line errors. Can only be used with display stations.
  • DualDisplay - should be set for DualDisplay stations (1007007000/1008007000)
  • Custom 2 - for future use
CCoIP Station Enable this flag when an IP Station is assigned to the physical number, set which codec to use (default is "Best Available") and the 'Packet size' (default is 20 ms). By default the IP Station will register with the directory number. If the Reg. w/Directory Number option is unchecked the MAC address of the station must be filled in instead.
SIP Station (Available from AlphaPro 10.56). Enable this flag when a SIP phone is assigned to the physical number. When enabled, the codec must be selected (default is "G711 u-law") and the 'Packet size' (default is 20 ms). It is also possible to relate the SIP station to a specific SIP Trunk. See also SIP phone as station
Group Access Level This is used to restrict access to group calls. Each group is assigned a group access level. A station must have the same or higher group access level to be allowed to make a group call to that group. Three levels are used: low - medium - high.
Call Setup Priority This setting specifies how outgoing calls from the station are treated; see Call Setup Priority.


Volume (dB) This volume setting is used to compensate for volume loss on long lines, etc. Available values are -14 dB to 16 dB. The default setting is 0 dB. For ordinary regulation of the volume, the volume bar or the station is used. The exchange must be reset if the volume setting has been changed.
Class of service This setting determines the features in the system to which the station has access. There are 16 different classes available and each can be freely programmed. A station can only have one Class of Service defined. The following classes have a default setup (which can be changed):
  • Class of service 1: Default features for all stations in the system.
  • Class of service 15:
    Default features for all PNCIs connected to the system.
  • Class of service 16:
    Includes all features. Default for the Super User, the station connected to physical number 1.
    See the Class of Service feature lists on AlphaCom Feature List



User Preferences

AlphaPro Users and Stations User Preferences window.PNG
Program Seq. No This determines the program sequence for the Program Step feature. Two options are available.
No Calls From Selects one group from which the station is not allowed to accept calls.
SX Conf. Talk Priority This setting is used when this station is member of a simplex conference:
  • Determines if the station is allowed to talk at all (related to the conference)
  • If several stations attempts to talk simultaneously, determines which station actually will feed the conference (related to the other stations’ talk priority).
SX Conf. Talk Override This setting is used when this station is member of a simplex conference:
  • If several stations on SAME priority attempts to talk simultaneously, a station with the override setting will always be able to feed the conference when the M key is pressed. If several stations have this setting, they can switch very quickly without waiting for the current talker to release the M-key
Voice (ASVP) Message Wanted This enables or disables the Voice Message Features for the selected station. This includes all absence messages, voice mail messages and voice help.
Feature Reminder Wanted (Blink and Bleep) The feature reminder is a flashing LED and a bleep when there is mail on the station. This enables or disables the Feature Reminder for the selected station
DAK Signaling Description missing


Station Type

AlphaPro Users and Stations Station Type window.PNG
Station Type
Duplex Station Disable voice switching and force this station in open duplex.
Station Without Display Description Missing
Private/Open
Programmable Open/Private [X] disables the private switch on the station or any private switch setting on the station circuit board. You can then set the station in permanent private/open mode by dialing from the station:

7887 - station in private
7886 - station in open.

Always Private This will force the station in Private mode, regardless of the private switch on the station.
Direct Access Key DAK
Hotline Call (DAK7 - DAK8) Hotline: A pre-programmed number (DAK 7) is dialed when the handset is lifted. To program a hotline number, see page 81.

activates the hotline option for this station.

Digit Key is DAK (D10 moves to D20) means that the digit keys 0-9 dials pre-programmed complete numbers from the DAK table, DAK 1-10. If the station has DAK keys (incl. hotline), they are moved to DAK 11 - 20.
Idle DAK during conv. cancel ongoing call When this flag is set and a DAK key programmed with the I-command is pressed during conversation, the ongoing call will be cancelled and a new conversation will be established. In this way one can go from DAK key to DAK key without the need of pressing the C-key in between.
Idle DAK during conv. use inquiry If this flag is set an ongoing call will be parked and an inquiry call will be made. This is the same as pressing digit '2' during conversation and making an inquiry call by dialling a directory number
Dual Programming DAK keys This flag enables programming 2 commands on the same DAK-key, 'Directory number during connection', followed by 'Directory number from idle'. If the key is pressed when the station is idle, only the second command will be executed, if the key is pressed during a connection only the first command will be executed
Display
Show Mail in Idle Will show mails in the display immediately without the need for dialling 70 first
DAK Display
Station use DAK display This flag can be set if the station is for instance used to provide CRM4 funcionality. The station must then not be defined as 'station type 5, Dual Display'
DAK display shows Directory numbers In the Dual Display station there are a number of ways of displaying information in the DAK-display:
  • By using the T-command in the DAK string (this command must be the last command in the string)
  • If there is no T-command, the first 8 characters of the to the directory number related display text is shown
  • If there is no T-command and this flag is enabled, the relevant directory number is shown
IP-ARIO
XLR PA Monitoring This flag will enable supervision of the XLR outputs of the IP-ARIO. An error in the cable between the IP-ARIO and the amplifier is reported as event type 13, subevent 14 and 22 (XLR 1), and subevent 18 and 23 (XLR 2). See PA_Failure_State_System for more details.
2 Amplifiers This flag will enable error reporting for both amplifiers which can be connected to an IP-ARIO. Should be unchecked when using one amplifier. When unchecked, error reporting is active for Amplifier 1 only. Errors are reported as event type 13. See PA_Failure_State_System for more details.
Request Audio License If the IP-ARIO is used for audio distribution, e.g. PA interface or mobile radio integration, this flag must be set. An IP-ARIO license is required when using IP-ARIO for audio distribution. If only outputs and/or inputs are used on the IP-ARIO, and no audio features, then this flag should be unchecked, and no IP-ARIO license is required.



Automatic Search

AlphaPro Users and Stations Automatic Search window.PNG
Busy (immediately) Automatic search when the station is busy. The search starts at once
Absent (after message) Automatic search when there is an absence message on the station. The search starts after the message is played
Private (after 11 sec., programmable) Automatic search when there is private ringing on the station. The search starts after the time-out for private ringing (11 sec, configurable)
Pager (after answer timeout) Automatic search when there is no answer to a paging call. The search starts when the time-out for pager answering has expired
Call Request (after 20 sec., programmable) Description Missing


Line Monitoring

AlphaPro Users and Stations Line Monitoring window.PNG

Line monitoring (wire shorted) uses the Off Hook timer (system level setting) and is therefore not governed by this setting.

Disable tone test This flag can be set for individual stations and should be used for stations with low crosstalk between speaker and microphone, as the tone test relies on the fact that the microphone can pick up the sound emitted from its own station speaker. Recommended for:
  • All connections of PA equipment
  • CRM III stations with dynamic microphone and CRM IV stations
  • Industrial stations with noice cancelling microphones

Note: The tone test is automatically disabled for PNCI and ATLB stations. It should also be disabled for those locations where the tone test is considered to be annoying by the users.

Disable Extended Wire Check Extended Wire Check is activated on the system level, causing LED blinking every 2-5 minutes. This feature should be disabled for guard stations etc., as LED blinking also is used to indicate incoming call requests. The 'Disable extended wire check' flag can be used for this purpose.

The check is only performed on stations connected to ASLT boards

Telephone Monitoring used to enter a threshold value which is used for checking telephone lines connected to an ATLB card. ATLB stations (telephones) can be fitted with a parallel resistor close to the telephone. Line monitoring (wire break) can be activated per station by entering:
  • Value 10 = resistor 10 kOhm
  • Value 16 = resistor 6.8 kOhm


UDP

AlphaPro Users and Stations UDP window.PNG
UDP Flag 1-8 Select station properties here. You program the actions for the flags form the Event Handler. The names appear in the listbox in the Event Handler window when you set the Owner type to UDP. The Id will then correspond to flags 1-8.
User Defined Parameter(%1.EXP): In addition to the property flags, each station can also be given a single User Defined Parameter of 4 characters. An example is a camera number for use in the CCTV system.


UDP Text

AlphaPro UDP Text window.PNG
UDP Text
1 Property 1 (default text)
2 Property 2 (default text)
3 Property 3 (default text)
4 Property 4 (default text)
5 Property 5 (default text)
6 Property 6 (default text)
7 Property 7 (default text)
8 All Stations (default text)


Group

AlphaPro Users and Stations Group window.PNG


Pager

AlphaPro Users and Stations Pager window.PNG
Pager number The pager identification used in the AlphaCom system. One of 200 pagers can be selected.
Descriptive name This is the name that appears in the list of pagers in the AlphaPro program. this information is not sent to the exchange, but is stored in the PD file
Pager Driver Decided by the type of pager system to which you connect the AlphaCom. The following pager driver options are available:
  • No driver - default
  • Tateco
  • Ericsson
  • Multitone
Receiver type The following receiver types are available:
  • Unknown
  • Tateco 800/900
  • Multitone RPR 550
  • Ericsson PSP800
  • Multitone RPR 530
Receiver number Must correspond to the ID given in the programming of the pager system. (Usually the number shown in the pager display when the pager is switched on).
Direct Pocket Paging
Directory Number Reflects information entered for the highlighted station in the listbox when pressing the pager key
Display Text Here you enter the text you want to be used for any station display indication with direct pocket paging.
Personal Answer Code
Directory Number/Display Text Her you enter the directory number and name for the personal answer code (if any) for this pager
Multiple Answers [X] Multiple Answer option is activated for this receiver.

Applies only to paging using the 47 code. Then you can send a message to a group of pagers and make it possible for all of them all to answer the paging. The pager group must be set up in the paging system.


Events

AlphaPro Event window.PNG
Owner
Owner type The options are:
  • Station Id - The station where something happens
  • Stations w. UDP - a UDP group of stations. Event triggers if a member of this UDP group does something
  • Scheduler - Event triggers at specified hours, weekdays or dates
  • EDI Text Config - Description Missing
Event
Event Type Which Exchange Event should cause the action. The drop-down list gives all possible Exchange Events.
Sub Event Some events have a subevent. Audio events: the number here is automatically entered when you activate certain flags. The flags are accessible through the "Details" button, and only for Event 1 - Audio
When Change To The action is executed at a specific event transition, i.e. when the defined event goes on and/or off. The options are:
  • OFF - When the event goes off only
  • ON - When the event goes on only
  • ON or OFF - When the event goes on, and again when it goes off.
When Related To
  • All:
The event is carried out with no check on the related number, i.e. works for all stations. Many events have no related number, and in that case the fields are not available
  • Directory Number:
The action is executed when the event owner is connected to the defined station/feature. The id field is two-part:
  • The first is an AlphaNet node number (0 meaning own exchange)
  • The second is a directory number: a station or feature, local or remote
  • Stations w. UDP:
The action is executed when the event owner is connected to any station with this User Defined Properties membership. The id is a property flag 1-8


DAK

AlphaPro Users and Stations DAK window.PNG
AlphaPro Users and Stations DAK2 window.PNG
AlphaPro Users and Stations DAK3 window.PNG
AlphaPro Users and Stations DAK4 window.PNG
DAK 1-10
Keys 1-6 No special functions for these keys. In the example on the right the keys have been programmed in the following way:
  • 1: Dial station 102
  • 2: Dial station 103
  • 3: Dial station 104
  • 4: Dial station 105
  • 5: Open door (during connection)
  • 6: Activate Call Request Transfer
Keys 7-8 By default used as ordianry Single-touch keys. In the example on the right the keys are programmed with:
  • 7: Deactivate Call Request Transfer
  • 8: Dial telephone number 73546382

When the hot-line option has been activated for the station, key 7 is used to program the off-hook number, and key 8 the on-hook number.

Key 9 In the Autoload the value I 60 is entered for key 9 (INFO key). This is the default number for accessing the feature list.
Key 10 In the Autoload the value I 614 is entered for key 10 (Name key). This is the default number for accessing the directory number list.
DAK 11-20
Key 11-20 Same usage as DAK 1-10.
Navig. keys
Navigation key 1-4 These are the keys below the display (DualDisplay, IP-Master and CRM V stations)
Search Strings
Search 1-3 Each station can have a preprogrammed Search List with 3 search steps

Search List Examples:

  • Activate Group Call:
I<Group dir.no> - I85 (Make a group call with directory number 85)
  • Activate Pager:
I<pager dri.no> - I44 (Activates a paging without answer option. The calling station's number is shown in the pager display)
  • Call another station:
I<Station dir.no> - I210 (The call is directed to station 210)
  • Register call as Call Request:
I<CallReq. dir.no> - I623 (The call is registered as a Call Request from the calling station)
Valid Values
I = Directory Number from Idle You do not need to use this command if the directory number is first in the command string, it is automatically added.
D = Directory Number during connection Used before directory numbers to be dialled during conversation.
P = Parameter (Date, Time, etc.) Used before any extra digits giving date and time - or other digits that are not directory numbers.
E = Event Followed by an event trigger directory number, feature Feature 52 or Feature 85. The result is trigging of Event_Trigger_(Event_Type). Operates both when a station is in idle or in conversation.
T = Alphanumeric text (must be last in the string) Description Missing.
M = M - key Used to terminate command.
C = C - key C-key.
> = reference DAK of given Phys. no Pointer to the DAK table for an unused station. Must be used during enabling of D48 modules on a CRM IV station. Can also be used if you want to have many stations with identical programming of single-touch keys.
0-9 = Digits Description Missing


Group Excl

Group Exclusion window
Directory number/Display text Reflects the station you are programming.
Group Exclusion list 1-10 Mutual exclusion group: Excludes up to 8 neighbouring stations from receiving the audio during a group call from this subscriber. This is done to prevent acoustic feedback. See


Phone

PNCI: Dial shortnumber 654 and get connected to the PNCI which dials phone number 4740002500

In this window you can define short numbers used for external telephone calls. See also Extended Short Number Usage.

Telephone Number Defines the telephone number represented by the shortcode programmed in the User Window. Maximum 18 digits
Short number mode:
  • PNCI: Shortnumber configuration for outgoing calls via the PNCI interface. Enter the telephone number to be dialled, and select the hunt group in which the PNCI is a member (normally group 50)
  • SIP: Shortnumber configuration for outgoing calls via SIP Trunk line. Enter the telephone number to be dialled, and select the SIP Trunk node. Note: Will work only when the SIP Gatway is configured to use 'one-stage' dialing. Configuration example here.
  • Selective dialing: Used for incoming calls from SIP trunks. When calling the Short Number a new dial tone will be heard. If the user starts dialing, the dialing procedure will be regular. If no dialing, the dial tone will time out and the directory number stored as "Telephone number" will be activated. This feature is useful when calling in to the AlphaCom via a SIP gateway. The SIP gateway can be configured to call this Short Number which makes it possible to do selective dialing, or be transfered to a preset number if no dialing
Telephone Group Here you select the group which is used to include all phone lines reached by dialling prefix 0, (group 50)