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[[File:Pulse User diagram.PNG|thumb|400px|PULSE System]]
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Pulse is an IP-based intercom system for upto 16 intercoms. The system works with all VINGTOR-STENTOFON IP intercoms. Pulse is available in two versions: '''Pulse Basic'''
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[[File:PulseSystem.PNG|thumb|400px|A Pulse System can contain any IP Station from Zenitel]]
and '''Pulse Enterprise'''. Pulse Enterprise is only valid with [[:Category:Turbine|Turbine intercoms]].
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The Pulse system is a SIP intercom system intended for small to mid-size installations for up to 64 IP stations. Up to 16 stations can be used without the need of a license. The Pulse System is easy to install and configure. It can be configured using a standard web browser (like Firefox or Chrome), or one can use the dedicated [[IMT|Intercom Management Tool IMT]].  
  
Pulse Basic includes licensing for:
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One of the intercom stations must be set as the "'''Pulse Server'''". The Pulse Server is acting as a server for the other intercom stations in the system. Any station can be a Pulse Server. However, more features are available if a [[:Category:Stations#Turbine_stations|Turbine station]] is acting as a Pulse Server. There must be only one Pulse Server in the installation.
* SIP Phone
 
* Telephony
 
* VS-Client
 
  
Pulse Enterprise, in addition to the above, also includes licensing for:
+
This article described step by step how to configure a Pulse System using the Web interface, and all optional configurations and settings available.
* SDK/API
 
* Multi-Site Trunking
 
* Advanced Audio
 
* Virtual I/O
 
  
 +
== Getting Started ==
 +
[[File:PulseServerConfig.png|thumb|200px|First step: Configure the Pulse Server]]
 +
===Configure the Pulse Server===
 +
# Decide which station to use as a Pulse Server, and connect that station to a PoE Ethernet switch. ''Do not connect any other stations at this point''.
 +
# Connect your laptop computer to the network switch
 +
# Start a web browser (e.g. Firefox or Chrome), and [[Logging into an IP Station|log on to the station]].
 +
# In [[Main Settings (IP Stations)|Main Settings]], set "Station Mode" = '''Use Pulse Server'''. Enable '''Static IP''', and enter the IP address and network mask of the Pulse Server (Note: Do not use DHCP on the Pulse Server)
 +
# Press '''Save''' and '''Apply'''. The station will now reboot, and start up as a Pulse Server
  
The [[IMT|Vingtor-Stentofon Intercom Manager Tool (VS-IMT)]] can be used to configure multiple intercoms in a network. The following sections describe configuration procedures using the web interface of the station.
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{{obs|It is recommended not to use TCIV (Turbine station with camera) as Pulse server in a system with more than 5 registered clients. For such systems please use any other Vingtor-Stentofon IP station type, such as TCIS-x, or TKIS-2. }}
  
==Logging into the Station==
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[[File:PulseServerConfigRest.png|thumb|200px|Second step: Connect and configure the rest of the stations]]
Ensure that the IP address of your PC is in the same range as that of the station IP address. Access the station by logging into the web interface using a standard web browser on your PC:
 
 
 
:1.  Open a web browser
 
:2.  In the browser’s address bar, type the station IP address and press the ENTER key
 
::- The station login page will be displayed.
 
[[File:TCIS Configuration-4.PNG|thumb|left|500px]]
 
<br style="clear:both;" />
 
To log into the station:
 
:1.  Click '''Login'''
 
:2.  Enter the default User name: '''admin'''
 
:3.  Enter the default password: '''alphaadmin'''
 
The '''Station Information''' page will now be displayed, showing the IP station configuration and status.
 
 
 
'''''Note that the user interface and parameters displayed in the following sections are dependent on the Turbine station type (Compact, Industrial or Ex) selected.'''''
 
 
 
==Main Settings==
 
* Click '''Station Main > Main Settings''' to access the page for configuring station mode and IP parameters.
 
[[File:Pulse Turbine Main.PNG|thumb|left|500px|Main Settings]]
 
<br style="clear:both;" />
 
 
 
'''Station Mode:''' Select the '''Use Pulse''' or '''Use Pulse Server''' radio-button.
 
: Note: '''Use Pulse Server''' must be selected to be able to carry out the configurations describwed in the following sections.
 
<br>
 
'''Product Model And Accessory:''' Depending on the type of Turbine hardware, there are different Product models and accessories to choose from. Find your model here: [[:Category:Turbine|Turbine Station Models]]
 
 
 
'''IP Settings:'''
 
* '''DHCP''' – Select this option if the IP station shall receive IP Settings from a DHCP server.
 
* '''Static IP''' – Select this option if the IP station shall use a static IP address. Enter values for:
 
::- '''IP-address'''
 
::- '''Subnet-mask'''
 
::- '''Gateway'''
 
::- '''DNS Server 1''' (option for network administration)
 
::- '''DNS Server 2''' (option for network administration)
 
::- '''Hostname''' (option for network administration)
 
 
 
*'''Read IP Address:''' Check the '''Read IP Address''' box to enable an unregistered station to speak the IP address when the call button is pressed. "Read IP Address" is default enabled.
 
 
 
*'''Enable RSTP''' (for Industrial & Ex stations): Check the '''Enable RSTP''' box to enable RSTP. RSTP is only required when using redundant networking
 
 
 
*'''Ethernet Speed 10 Mbits/s''': Default Ethernet speed is 100 Mbit/s unless switch is configured to 10 Mbit/s
 
 
 
Click '''Save''' followed by '''Apply''' to apply the new configuration settings.
 
 
 
== Connect other Intercom Stations ==
 
Connect all other IP intercom stations to the network. Note that all other IP intercom stations have to be on the same LAN (IP subnet) as the Pulse Server. Wait for the stations to boot up (approximately 60 seconds) before proceeding to the next step.
 
  
 +
===Configure the remaining Intercom Stations===
 +
# After the Pulse Server has been configured, connect the rest of the IP intercom stations to the network.
 +
# Wait for the stations to boot up (approximately 60 seconds) before proceeding to the next step.
 +
# [[Logging into an IP Station|Log on to the Pulse Server station]] using its new IP address.
 +
# Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''. You should now see a list of all stations on the network.
 +
# To identify the individual stations,  click '''Play'''. You will now hear a tone in the loudspeaker of the station you selected.
 +
# Enter '''Directory number''', '''Name''' and '''IP address''' for all the stations. You can choose to use a static IP address or to obtain IP address from a DHCP server.
 +
# Click '''Save''' to push the new settings to all stations, and  '''Apply''' to do a required system reboot.
  
== Install License Key ==
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[[File:Pulse Turbine Directory.PNG|thumb|left|500px|Configure the Server Directory]]
Select '''Station Administration''' > '''Licensing'''
 
[[File:Pulse Turbine License.PNG|thumb|left|500px|Installing License Key]]
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
  
Licenses such as Enterprise, Third Party SIP Device, Pulse Trunk, etc. can be installed here.
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===Verify System Setup===
* Enter the license key in the '''New License''' field
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# To verify that the system is up and running, [[Logging into an IP Station|log on to the Pulse Server station]] and select '''Server Management''' > '''Server Monitoring'''
* Click '''Insert License'''
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# All stations that have been configured should be displayed in the table. Stations that are up and running will have the status '''Registered'''.
 
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# You should now be able call between the stations, and have two-way audio communication
 
 
== Configure Server Directory ==
 
Log into the Pulse Server station with the new IP address (e.g. 169.254.1.99) that you have just set under '''Station Main''' > '''Main Settings'''. After login, you will find a new '''Server Management''' tab.
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
 
 
The Pulse Server station will auto-discover all the other stations on the LAN.
 
 
 
To identify the individual stations on the LAN:
 
* Click '''Play'''
 
::- You should now hear a tone from the station you selected.
 
 
 
 
 
[[File:Pulse Turbine Directory.PNG|thumb|left|500px|Configure Server Directory]]
 
<br style="clear:both;" />
 
 
 
 
 
You can now set '''directory numbers''', '''names''', '''IP addresses''', '''profiles''', etc. for all the stations in the network. In our example, the Pulse Server station is designated as Reception Desk with directory number 10 while the two substations are the Main Entrance and Rear Entrance with directory numbers 11 and 12 respectively.
 
 
 
* Click '''Save''' followed by '''Apply'''
 
::- When you click '''Apply''', the Pulse Server will upload the directory settings to all the intercom stations and do a system reboot.
 
 
 
 
 
''Note: '''Password''' is an optional field you can set to increase the security level. The password is used by other intercom stations to register with the Pulse Server.''
 
 
 
 
 
 
 
== Verify System Setup ==
 
To verify that your system is up and running:
 
* Select '''Server Management''' > '''Server Monitoring'''
 
  
 
[[File:Pulse Turbine DirectoryRegistered.PNG|thumb|left|500px|Verifying System Setup]]
 
[[File:Pulse Turbine DirectoryRegistered.PNG|thumb|left|500px|Verifying System Setup]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
All stations that have been configured should be displayed in the table. Stations that are up and running will have the status '''Registered'''.
 
  
== Configure Call Buttons (DAK) ==
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=== Adding more than 16 stations ===
The call buttons (also called DAK keys) can be configured via the Pulse Server.
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The Pulse system supports up to 16 intercom stations without the need of any license. As from Turbine firmware ver. 4.7, the number of intercoms can be expanded to 64 by adding an '''Intercom extension''' license (item number 100 9661 001) for each station above 16. See here how to [[Pulse License key installation|install the license]].
* Select '''Server Management''' > '''Server Configuration''' > '''Direct Access Key Settings'''
 
  
[[File:Pulse Turbine DAK.PNG|thumb|left|500px|Call Button will call station 10. When pressed during the call, it will end the conversation.]]
 
<br style="clear:both;" />
 
  
'''Direct Access Key Settings:'''
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=== Adding a new station to an existing Pulse System ===
* '''Direct Access Key 1 - 10''': Enter the number to call when a DAK key is pressed.
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See [[IP Station Configuration - Pulse mode]]
* '''Input 1 - 6''': Enter the number to call when the input is activated.
 
  
'''Direct Access Key Settings (In Call):'''
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<br>
* '''Direct Access Key 1 - 10''': Select what action to execute if the DAK key is pressed ''while in a conversation''.
 
*'''Input 1 - 6:''' Select what action to execute if the input is activated ''while in a conversation''.
 
* Options are:
 
** End Call
 
** Do Nothing (Default)
 
** Send Text
 
** Send DTMF
 
  
'''Note:''' The available  number of keys and inputs depend on the station type selected under '''Station Main''' > '''Main Settings'''.
+
==Additional configuration ==
 +
=== Call Buttons (DAK) ===
 +
The call buttons (also called Direct Access Key - DAK) can be configured via the Pulse Server or directly on the calling station.
 +
* Via Pulse Server: Log on to the Pulse Server, and select '''Server Management''' > '''Server Configuration''' > '''Direct Access Key Settings'''
 +
* Directly on the calling station: Select '''SIP Configuration''' > '''Direct Access Key Settings'''.
  
 +
Related articles:
 +
* [[Direct Access Key & Ringlist Settings (Pulse)|Direct Access Key & Ringlist Settings]]: For details about DAK key configuration
 +
* [[OLED Labels]]: How to configure the OLED display used for labeling the call buttons in the station models [[TCIS-4]] and [[TCIS-5]]
 +
* [[Address Book]]: How to configure and maintain the Address Book used in the station models [[TCIS-6]] and [[TCIV-6]]
  
 
+
=== Call and Audio Settings ===
== Configure Call and Audio Settings ==
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From the Pulse Server you get access to a subset of Call and Audio Settings:
It is optional to configure the call and audio settings. Default settings will be used if they are not
+
* On the Pulse Server, select '''Server Management''' > '''Server Configuration''' > '''Call and Audio Settings'''
configured.
 
* Select '''Server Management''' > '''Server Configuration''' > '''Call and Audio Settings'''
 
 
 
  
 
[[File:Pulse Turbine CallsAndAudio.PNG|thumb|left|500px|Configure Call and Audio Settings]]
 
[[File:Pulse Turbine CallsAndAudio.PNG|thumb|left|500px|Configure Call and Audio Settings]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 
  
 
The '''Call and Audio Settings''' menu include the following parameters:
 
The '''Call and Audio Settings''' menu include the following parameters:
 
 
* '''Autoanswer''': When un-checked the call will be ringing (Private mode). When checked the call will connect straight through (Open mode). An optional field let you specify a delay (in seconds) before the call is auto-answered.
 
* '''Autoanswer''': When un-checked the call will be ringing (Private mode). When checked the call will connect straight through (Open mode). An optional field let you specify a delay (in seconds) before the call is auto-answered.
 
*'''Relay Configuration''': Click on this link to configure the relay operation of the station
 
*'''Relay Configuration''': Click on this link to configure the relay operation of the station
Line 151: Line 75:
 
* '''Noise Reduction''': This parameter enables active noise cancellation. This feature is for stations that are located in noisy environments.  A level of 3 or 4 is normally suitable.
 
* '''Noise Reduction''': This parameter enables active noise cancellation. This feature is for stations that are located in noisy environments.  A level of 3 or 4 is normally suitable.
  
 +
By logging on to the station directly, you will get access to more settings:
 +
* [[Call Settings (Pulse)|Call Settings]]
 +
* [[Audio Settings (Pulse)|Audio Settings]]
  
== Relay Settings ==
+
=== Relay Settings ===
To configure the relays:
+
All IP Intercom stations (execpt the desktop models) have a built-in relay which can be used for [[Door Opening feature (Pulse)|door opening]], call indication lamp etc. The relay can be controlled by a DTMF digit, or by a number of different call events and station statuses.
* Select '''Server Mangement''' > '''Server Configuration''' > '''Call and Audio Settings'''. Select '''Relay Configuration''' for the station you want to configure.
 
 
 
[[File:Pulse Turbine Relay.PNG|thumb|left|500px|Relay Settings]]
 
<br style="clear:both;" />
 
  
* '''Relay Settings:''' Select Relay 1, Relay 2, Relay 3 ([[TA-10|TA-10 Relay Unit]]) or Relay 4 ([[TA-10|TA-10 Relay Unit]]) from the drop-downbox.
+
You can access the Relay Configuration page either:
* '''Timed Relay Duration:''' This parameter determines how long the relay should stay ON in seconds when triggered by the '''Remote Digit For Timed Relay ON''' event.
+
* Via the Pulse Server by selecting '''Server Mangement''' > '''Server Configuration''' > '''Call and Audio Settings''', or  
 +
* By logging on to the station directly, and select '''SIP Configuration''' > '''Relay Settings'''
  
'''Note:''' How many relays that are actually available depends on what [[:Category:Stations|station model]] is being used.
+
For details about relay configuration, see [[Relay Settings (Pulse)|Relay Settings]]
  
== I/O Settings ==
+
=== Inputs and Outputs ===
The Turbine stations has 6 I/O's which can be used as an Input or an Output. By default all I/O's are set as Inputs. If you need to use an I/O as an Output, you can change the default settings.
+
The [[:Category:Stations#Turbine_stations|Turbine stations]] have 6 I/O's which can be used as Inputs or Outputs. By default all I/O's are set as Inputs.  
* Select '''SIP Configuration > I/O Settings''' from the menu
 
[[File:SIP Turbine IO.PNG|thumb|left|500px]]
 
<br style="clear:both;" />
 
  
* Select either '''Input''' or '''Output''' options from the drop-down box for '''I/O Pins''' 1 to 6.
+
For details about configuration of inputs and outputs, see [[I/O Settings (Pulse)|I/O Settings]].
  
== Modify Station Profiles ==
+
=== Station Profiles ===
The Station Profile defines a set of service features and parameters that are available for a group of stations.
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The Station Profile defines a set of service features and parameters that are available for a group of stations. The following service features and parameters are included in the station profile:
 
+
* Outgoing call restriction
The Pulse system can have five station profiles:
 
* Profile 1 - Default
 
* Profile 2 - Substation
 
* Profile 3 - Display station
 
* Profile 4 - Operator
 
* Profile 5 - Gateway
 
 
 
The following service features and parameters are included in the station profile:
 
 
* Door opening including remote I/O
 
* Door opening including remote I/O
* Outgoing call restriction
 
 
* Group Call initiation
 
* Group Call initiation
 
* Busy Override
 
* Busy Override
  
To modify station profiles:
+
To modify Station Profiles, see [[Station Profiles (Pulse)|Station Profiles]]
* Select '''Server Management''' > '''Station Profiles'''
 
  
[[File:Pulse Turbine Profiles.PNG|thumb|left|500px|Modify Station Profiles.]]
 
<br style="clear:both;" />
 
  
* '''Profile nickname''': The name of the profile. Any text can be used.
+
=== Group Call ===
* '''Outgoing calls allowed''': Stations in selected profile can call stations in the checked profiles. «'''Forbidden'''» in the display if access is denied.
+
The Pulse system supports 4 '''group calls'''. A group call is activated by dialing the appropriate code (default 84-87). A ding-dong signal is heard in all member stations. Press the M-key to speak, and C-key to disconnect. From substations without a M-key, the group call is in handsfree mode.
* '''Relay activation allowed''': Stations in selected profile can activate the relay (e.g. Door Opening) on stations in the checked profiles.
 
* '''Group calls allowed''': Stations in selected profile are allowed to dispatch the checked group calls
 
* '''Busy override allowed''': When calling a busy station, stations in selected profile can force a connection by pressing digit 5.
 
  
== Group Call ==
+
To configure the Group Call feature, see [[Group Call (Pulse)|Group Call]]
The Pulse system supports 4 '''group calls'''.
 
  
A group call is activated by dialing the appropriate code (e.g. 84). A ding-dong signal is heard in all member stations.
 
* Press the M-key to speak.
 
* Press C-key to disconnect.
 
  
:- ''Note 1:  Group call audio can be received by STENTOFON IP stations only.  Third party SIP phones cannot receive nor initiate group calls.''
+
===Ring List ===
:- ''Note 2: There is no Answer function (Meet Me) for Group Calls in Pulse.''
+
The '''Ring List''' is used to configure Call Escalation (i.e. forwarding of unattended calls), and for Parallel Ringing.
  
===Default group call settings ===
+
To configure the Ring List feature, see [[Direct_Access_Key_%26_Ringlist_Settings_(Pulse)#Ringlist_function|Ring List Function]]
The factory default settings for group calls are as follows:
 
{| border="1"
 
! style="background:#ffdead;" width="100" |Nickname (Display text)
 
! style="background:#ffdead;" width="100" |Directory number
 
! style="background:#ffdead;" width="100" |Priority
 
! style="background:#ffdead;" width="100" |Station members
 
|-
 
| All call || align=center | 84 || align=center | Emergency || align=center | All stations
 
|-
 
| Group call 1 || align=center | 85 || align=center |  High ||align=center |  None
 
|-
 
| Group call 2 || align=center | 86 || align=center |  Normal ||align=center |  None
 
|-
 
| Group call 3 || align=center | 87 || align=center |  Low ||align=center |  None
 
|-
 
|}
 
  
When adding a new station to an existing Pulse system, the new station will automatically become a member of the All call group.
+
=== Virtual I/O [Turbine only]===
 
+
'''Virtual I/O''' is a feature for activating scripts on station events. The supported script languages are Lua and other shell scripting languages. This can be used for example to execute scripts towards other systems, e.g. access control systems, triggered by a DTMF digit. These scripts can be uploaded and configured via the menu options:
 
+
* Script Upload
=== Configuration of group calls ===
+
* Script Configuration
The group call properties are configured via the Pulse Server.
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* Script Events
 
 
* Use a web browser and log into the Pulse Server station (e.g. 169.254.1.99)
 
* Select '''Server Management''' > '''Group call'''
 
 
 
[[File:Pulse Turbine Groups.PNG|thumb|left|600px|Group call configuration]]
 
<br style="clear:both;" />
 
 
 
* Change the parameters for each group are required:
 
 
 
** '''Nickname''': This is the display text shown in the initiating station when the group call is activated. Can be any text.
 
** '''Directory number''': The number to dial to activate the group call. If changed, a reboot of the Pulse Server is required for the changes to take effect.
 
** '''Priority''': A group call with higher priority will override a lower priority group call.
 
*** '''LOW/NORMAL''': The group call audio is not played if there is an ongoing conversation
 
*** '''HIGH''': The group call audio is mixed with conversation audio
 
*** '''EMERGENCY''': Conversation audio will be muted. Includes a '''Volume and handset override''' feature. The volume is turned to maximum level on all receiving stations, and the audio comes out of the loudspeaker even if the handset is off-hook.
 
** '''Stations in group''': Select the stations to be group members. You can select all stations in one operation by checking '''Add all stations''' box.
 
** '''Save''': There is a Save button for each group call. Remember to press Save before you make changes to the next group call.
 
 
 
 
 
'''Troubleshooting:'''
 
 
 
''Q: When making a group call, the ding-dong is heard in the stations, but no audio.''
 
 
 
A: The problem is that the multicast audio does not reach the stations, which may be because of two things:
 
 
 
* If the stations are using static IP address you need to set the Gateway address for all stations.
 
:- Login to the Pulse Server
 
:- Select '''Station Main''' > '''Main Settings''' and set the '''Gateway''' address to be the Pulse Server IP Address (unless you have a real gateway).
 
:- Select '''Server Management''' > '''Server Configuration''', click '''Save''' then '''Apply'''.  
 
:- Now all stations should have a gateway address.
 
 
 
*The network switch may drop multicast packets (For example Linksys ”business series” switches drops all multicast packets with default configuration). If this is the problem you will need to check the manual for the network switch.
 
 
 
 
 
 
 
==Ring List Configuration==
 
Log on to the web interface of the station that will be making the call to configure the ringlist of the stations that should be called.
 
 
 
To configure a ringlist:
 
* Select '''SIP Configuration''' > '''Direct Access Key Settings'''
 
There are variants of ringlists that can be set such as ringing time intervals, loopback, and ringing
 
together with previous stations.
 
 
 
[[File:SIP Turbine DAK.PNG|thumb|left|500px|Direct Access Key Settings]]
 
<br style="clear:both;" />
 
 
 
'''''Note''': If you intend to include a Telephone gateway in the Ring List: Some telephone gateways accept a call immediately on incoming calls – even before the call has been accepted by the user (telephone). This terminates the ringlist sequence and any subsequent numbers in the ringlist will never be called. This is solved by placing the gateway number at the end of the ringlist and disabling the “With Previous” option. Ringlists that include an auto-accepting gateway will never loop back.''
 
 
 
=== Ring List with Ringing Time Intervals ===
 
By using the Ring List, an unattended call can be forwarded to another station after a preset time. The call loop can include several stations.
 
 
 
'''Example:''' When the call button is pressed, the call goes to station number 10. If not answered within 10 seconds, the call will be forwarded to station number 12. If not answered, the call will be routed to 11, and finally to station number 17.
 
 
 
[[File:RingList 1.PNG|thumb|left|500px|Looping call with 10 seconds interval]]
 
<br style="clear:both;" />
 
 
 
Configuration:
 
 
 
[[File:RingList1.png|thumb|left|500px|Looping call with 10 seconds interval]]
 
<br style="clear:both;" />
 
  
=== Ring List with Loopback ===
+
The Virtual I/O feature is supported on [[:Category:Stations#Turbine_stations|Turbine stations]] only.
When using the Ring List, an unattended call can be go through a call loop a preset number of times.  
 
  
'''Example:''' When the call button is pressed, the call goes to station number 10. If not answered within 12 seconds, the call will be forwarded to station number 12. If not answered, the call will be routed to 11, and finally to station number 17.
+
For more details, see [[Virtual I/O (Pulse)|Virtual I/O]]
  
Now the call is looped back to station number 10, repeating the same call pattern 3 times.
+
=== Audio Messaging [Turbine only]===
  
[[File:RingList 2.PNG|thumb|left|500px|Repeated loop call with 12 seconds interval]]
+
Prerecorded audio files can be uploaded to a [[:Category:Stations#Turbine_stations|Turbine IP Station]], and the audio messages can be triggered by various events occuring on the station. The audio message files are uploaded from the station webinterface or from the [[IMT|VS-IMT tool]].
<br style="clear:both;" />
 
  
Configuration:
+
See [[Audio Messaging (Pulse)|Audio Messaging]] for more details.
  
[[File:RingList2.png|thumb|left|500px|Call loop repeated 3 times]]
+
=== Button and LED configuration for customized stations [Turbine only]===
<br style="clear:both;" />
+
When making customized stations based on the Turbine Frontboard, it is possible from the station web interface to define DAK actions and LED behavior.  
 +
This is supported when front board type is set to TCIS 1/2/3 and TCIV 1/2/3, and the station operates in Pulse or SIP mode.
  
=== Ring List with Previous Station ===
+
For more details, see [[Button and LED configuration for customized stations (Pulse)]]
By using the '''With Previous''' flag in the Ring List, one can call several stations in parallel. When one of the stations answers, it will stop ringing in the other(s).
 
  
'''Example:''' When the call button is pressed, the call goes to station number 10 and 12 in parallel. If not answered within 15 seconds, the call will be forwarded to station number 11 and 17.
+
=== Backup and Restore ===
 +
From the web interface of the station it is possible to backup and restore the configuration data. See [[Backup and Restore (IP Stations)|Backup and Restore]] for more information.
  
  
[[File:RingList 3.PNG|thumb|left|500px|Parallel ringing with 15 seconds loop]]
+
===Language Settings===
<br style="clear:both;" />
+
In the [[:Category:Stations#INCA_stations|INCA type stations]] it is possible to change the language of the display texts. This does not affect the texts in the web server interface. See [[Language Settings (Pulse)|Language Settings]] for details.
  
Configuration:
+
=== Password===
 +
The password for web access and for accessing the display setup menus can be changed, see [[Password (IP Stations)]].
  
[[File:RingList3.png|thumb|left|500px|Parallel ringing, looping if not answered]]
+
== 3rd-party SIP phones ==
<br style="clear:both;" />
+
Up to 10 third party SIP phones can be registered to a Pulse system. Each phone requires that a SIP User account is defined on the [[Pulse Server]].
  
 +
Before adding SIP accounts to the system, you need to [[Pulse License key installation|install a license]] for the Pulse 3rd Party SIP phones. When a valid SIP phone license has been installed, the '''Third Party SIP Terminals''' parameter will be available.
  
== Adding SIP User Accounts for 3rd-party SIP phones ==
+
* [[Logging into an IP Station|Log on to the Pulse Server]].  
 
 
 
 
Up to 10 third party SIP phones can be registered to a Pulse system. Each phone requires that a SIP User account is defined on the ''Pulse Server''.
 
 
 
===Install license===
 
Before adding SIP accounts to your system, you need to obtain the '''Pulse 3rd Party SIP Terminals''' license key.
 
 
 
* Log on to the Pulse Server
 
* Select '''Station Administration''' > '''Licensing'''.
 
 
 
[[File:Pulse Turbine License.PNG|thumb|left|500px|Installing License Key]]
 
<br style="clear:both;" />
 
 
 
* Enter the license key in the '''New License''' field and click '''Insert License'''
 
 
 
The '''Licensing''' table should now show all the licenses that are available.
 
 
 
=== Create SIP User account ===
 
* Log on to the Pulse Server.  
 
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''.  
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''.  
  
Line 352: Line 160:
 
* Click '''Add''' followed by '''Save'''
 
* Click '''Add''' followed by '''Save'''
  
 +
The '''Password''' field can be left blank. When a password is entered, the SIP phone must register using this password.
  
The '''Password''' field can be left blank. When a password is entered, the SIP phone must register using this password.
 
  
 
=== Configure the SIP phone ===
 
=== Configure the SIP phone ===
 
You now have to log into the 3rd-party SIP telephone to configure the SIP account to register it with the Pulse Server station. The Directory Number and Password (SIP Account) created in the section above is used to register the 3rd-party station with the Pulse Server.
 
You now have to log into the 3rd-party SIP telephone to configure the SIP account to register it with the Pulse Server station. The Directory Number and Password (SIP Account) created in the section above is used to register the 3rd-party station with the Pulse Server.
  
==Adding SIP accounts for Telephone gateway ==
+
== Telephone gateway ==
  
=== Install License ===
+
Before adding a [[:Category:Pulse - Telephone Gateways|Telephone Gateway]] to the system, you need to [[Pulse License key installation|install a license]] for the gateway. When a valid Gateway license has been installed, the '''Gateways''' parameter will be available.
Before adding a SIP Gateway account to your system, you need to obtain the '''Pulse Gateway''' license key and install it in the Pulse Server under '''Station Administration''' > '''Licensing'''.
 
 
 
 
 
 
 
=== Create SIP Gateway Account ===
 
  
 +
* [[Logging into an IP Station|Log on to the Pulse Server]].
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
When a valid Pulse Gateway license has been installed, the '''Gateways''' parameter will be available.
 
  
 
[[File:Pulse Turbine Addgateway.PNG|thumb|left|500px|Create SIP Gateway Account]]
 
[[File:Pulse Turbine Addgateway.PNG|thumb|left|500px|Create SIP Gateway Account]]
Line 379: Line 181:
 
:- Profile: '''Default'''
 
:- Profile: '''Default'''
 
* Click '''Add''' followed by '''Save'''
 
* Click '''Add''' followed by '''Save'''
 
  
 
''Note: Directory Number 0 is optional as you can use any number to make external calls through the Gateway''
 
''Note: Directory Number 0 is optional as you can use any number to make external calls through the Gateway''
 
  
 
=== Configure the Telephone Gateway ===
 
=== Configure the Telephone Gateway ===
 
Log into the Telephone Gateway to register it to the Pulse Server by using the SIP Gateway Account created in previous section.
 
Log into the Telephone Gateway to register it to the Pulse Server by using the SIP Gateway Account created in previous section.
  
== Virtual I/O using Scripts ==
+
Recommended gateways:
Virtual I/O is a feature for activating scripts on station events. The supported script languages are Lua and other shell scripting languages. With an I/O Extension license, the Virtual I/O feature is enabled and a station can be triggered, e.g. by DTMF to execute scripts towards other systems, e.g. access control systems. These scripts can be uploaded and configured via the menu options:
+
* [[AudioCodes MP114/118 (Pulse)|AudioCodes MP114/118]] - Gateway for analog telephone lines
* Script Upload
+
* [[GSM Gateway (Pulse)|GSM Gateway]] - Gateway for the GSM network
* Script Configuration
 
* Script Events
 
 
 
'''''Note''': Virtual I/O is only available in Pulse Enterprise''
 
 
 
=== Script Upload ===
 
To start with, a script should be uploaded to the station. It is possible to download scripts from the station by clicking its Name. Scripts are kept during a software upgrade process.
 
* Select '''SIP Configuration''' > '''Script Upload'''
 
 
 
[[File:SIP Turbine ScriptUP.PNG|thumb|left|500px|Script Upload]]
 
<br style="clear:both;" />
 
 
 
* '''Upload Script:''' Click '''Browse''' to upload the desired script
 
 
 
=== Script Configuration ===
 
* Select '''SIP Configuration''' > '''Script Configuration'''
 
 
 
[[File:SIP_Turbine_ScriptConf.PNG|thumb|left|500px|Script Configuration]]
 
<br style="clear:both;" />
 
 
 
After uploading a script the user must configure a script slot ('''Slot 1 - Slot 10'''). First, assign a logical name to the script in the '''Assign a Label''' field. Then, enter the script to activate and add parameters in the text field under '''Enter script in selected slot''' (note that shell scripts don’t need to be uploaded
 
as it is possible to write the script direclty in the text field). Lua scripts have the followings syntax:
 
lua <scriptname> <parameter1> <parameter2> <parameter3> ....
 
 
 
Shell scripts follow the same syntax, but starts with '''sh''':
 
sh <scriptname> <parameter1> <parameter2> <parameter3> ...
 
 
 
The uploaded scripts should clearly state which parameters are needed in the beginning of the file.
 
 
 
The example shown in the screenshot above has 4 parameters: username, password, the IP address of the TruPortal device, and door number to activate. The parameter values in the example are:
 
*Username = admin
 
*Password = alphaadmin
 
*IP address = 10.5.105.202
 
*Door number = 4
 
 
 
=== Script Events ===
 
*Select '''SIP Configuration''' > '''Script Events'''
 
 
 
After a script slot has been created, you need to configure which '''Event''' that should '''Execute''' the script.
 
 
 
In the example below, the script "Grant Door Access" will be executed when the station receives DTMF digit #6 from the remote station:
 
 
 
[[File:SIP Turbine ScriptEvents.PNG|thumb|left|500px|Script Events]]
 
<br style="clear:both;" />
 
 
 
  
 +
== Zenitel Client ==
 +
Up to 10 [[Zenitel Client|Zenitel Clients]] (formerly named VS-Client) (Softclient for Pulse) can be registered to a Pulse system.
  
 +
Before adding Zenitel Clients to the system, you need to [[Pulse License key installation|install a license]]. Each Zenitel Client requires a '''VS-Client license''' (item number 100 9661 101). When a valid VS-Client license has been installed, the '''VS-Client''' parameter will be available.
  
== Adding VS-Client Account ==
+
* [[Logging into an IP Station|Log on to the Pulse Server]].
VS-Client is the Vingtor-Stentofon softclient intercom. Each instance of VS-Client requires a '''VS-Client license'''.
 
 
 
=== Create VS-Client Account ===
 
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
  
Line 447: Line 202:
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
Under '''VS Client''' enter the '''Directory Number''', '''Name''', and '''Profile''' for the client.
+
* Under '''VS Client''' enter the '''Directory Number''', '''Name''', and '''Profile''' for the client.
 
*Click '''Add''' followed by '''Save'''
 
*Click '''Add''' followed by '''Save'''
  
 +
== Pulse Trunking ==
 +
[[Pulse Trunking]] makes it possible to call between different Pulse systems.
  
== Adding Pulse Trunk Account ==
+
The [[Pulse Server]] must be a station in the [[:Category:Stations#Turbine_stations|Turbine family]] with software version 4.2.3.9 or higher. Note that Pulse Trunking is not supported when an [[:Category:Stations#INCA_stations|INCA Station]] is used as Pulse Server.
To be able to create a multi-site Pulse system, a '''Pulse Enterprise''' license and a '''Pulse Trunk license''' are required.
 
  
=== Install License ===
+
Before adding Pulse Trunking to the system, you need to [[Pulse License key installation|install a license]]. When a valid Pulse Trunking license has been installed, the '''Pulse Trunk''' parameter will be available.
Install the necessary licenses under '''Station Administration''' > '''Licensing'''.
 
  
=== Create Pulse Trunk Account ===
+
* [[Logging into an IP Station|Log on to the Pulse Server]].
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
  
Line 473: Line 228:
 
*Click '''Add''' followed by '''Save'''
 
*Click '''Add''' followed by '''Save'''
  
 +
== Advanced Network Settings ==
 +
=== Time Settings===
 +
The user is able to configure time by either enabling NTP and specifying NTP server, or setting up time manually. On Master stations with display the configured time is shown on display.
 +
 +
See [[Time Settings (Pulse)|Time Settings]] for details.
 +
 +
===Firewall ===
 +
All IP Stations have an embedded firewall. See [[Firewall (IP Stations)|Firewall]] for details.
  
'''''Note''': The different Pulse system sites must not be on the same subnet.''
+
=== SNMP ===
 +
A set of SNMP functions are available in the IP station. SNMP (Simple Network Management Protocol) is a protocol for centralizing the management of devices in IP networks.
  
 +
See [[SNMP in IP Stations]] for futher information.
 +
 +
===Network Access Control IEEE 802.1X===
 +
IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC). It provides an authentication mechanism to devices wishing to attach to a LAN, either establishing a point-to-point connection or preventing it if authentication fails. For details on configuration, see [[IEEE 802.1X]].
 +
 +
=== VLAN Tagging [INCA only] ===
 +
'''VLAN Tagging''' is the practice of inserting a '''VLAN ID''' into a packet header in order to identify which '''VLAN''' (Virtual Local Area Network) the packet belongs to. More specifically, switches use the '''VLAN ID''' to determine which port(s), or interface(s), to send a broadcast packet to.
 +
 +
For details on configuration, see [[VLAN Tagging (IEEE 802.1Q)]].
  
== Time Settings ==
 
* Select '''SIP Configuration > Time Settings''' from the menu
 
[[File:SIP Turbine Time.PNG|thumb|left|500px]]
 
<br style="clear:both;" />
 
  
'''Time Settings:''' You can enable Network Time Protocol, select the time zone and set the hostname or the IP address of the NTP server.
+
[[Category: Turbine Configuration]]
 +
[[Category: Pulse - Configuration]]
 +
[[Category: INCA Station Configuration Guide]]

Latest revision as of 14:15, 3 March 2022

Pulse icon 300px.png
A Pulse System can contain any IP Station from Zenitel

The Pulse system is a SIP intercom system intended for small to mid-size installations for up to 64 IP stations. Up to 16 stations can be used without the need of a license. The Pulse System is easy to install and configure. It can be configured using a standard web browser (like Firefox or Chrome), or one can use the dedicated Intercom Management Tool IMT.

One of the intercom stations must be set as the "Pulse Server". The Pulse Server is acting as a server for the other intercom stations in the system. Any station can be a Pulse Server. However, more features are available if a Turbine station is acting as a Pulse Server. There must be only one Pulse Server in the installation.

This article described step by step how to configure a Pulse System using the Web interface, and all optional configurations and settings available.

Getting Started

First step: Configure the Pulse Server

Configure the Pulse Server

  1. Decide which station to use as a Pulse Server, and connect that station to a PoE Ethernet switch. Do not connect any other stations at this point.
  2. Connect your laptop computer to the network switch
  3. Start a web browser (e.g. Firefox or Chrome), and log on to the station.
  4. In Main Settings, set "Station Mode" = Use Pulse Server. Enable Static IP, and enter the IP address and network mask of the Pulse Server (Note: Do not use DHCP on the Pulse Server)
  5. Press Save and Apply. The station will now reboot, and start up as a Pulse Server
OBS icon It is recommended not to use TCIV (Turbine station with camera) as Pulse server in a system with more than 5 registered clients. For such systems please use any other Vingtor-Stentofon IP station type, such as TCIS-x, or TKIS-2.


Second step: Connect and configure the rest of the stations

Configure the remaining Intercom Stations

  1. After the Pulse Server has been configured, connect the rest of the IP intercom stations to the network.
  2. Wait for the stations to boot up (approximately 60 seconds) before proceeding to the next step.
  3. Log on to the Pulse Server station using its new IP address.
  4. Select Server Management > Server Configuration > Directory Settings. You should now see a list of all stations on the network.
  5. To identify the individual stations, click Play. You will now hear a tone in the loudspeaker of the station you selected.
  6. Enter Directory number, Name and IP address for all the stations. You can choose to use a static IP address or to obtain IP address from a DHCP server.
  7. Click Save to push the new settings to all stations, and Apply to do a required system reboot.
Configure the Server Directory



Verify System Setup

  1. To verify that the system is up and running, log on to the Pulse Server station and select Server Management > Server Monitoring
  2. All stations that have been configured should be displayed in the table. Stations that are up and running will have the status Registered.
  3. You should now be able call between the stations, and have two-way audio communication
Verifying System Setup



Adding more than 16 stations

The Pulse system supports up to 16 intercom stations without the need of any license. As from Turbine firmware ver. 4.7, the number of intercoms can be expanded to 64 by adding an Intercom extension license (item number 100 9661 001) for each station above 16. See here how to install the license.


Adding a new station to an existing Pulse System

See IP Station Configuration - Pulse mode


Additional configuration

Call Buttons (DAK)

The call buttons (also called Direct Access Key - DAK) can be configured via the Pulse Server or directly on the calling station.

  • Via Pulse Server: Log on to the Pulse Server, and select Server Management > Server Configuration > Direct Access Key Settings
  • Directly on the calling station: Select SIP Configuration > Direct Access Key Settings.

Related articles:

Call and Audio Settings

From the Pulse Server you get access to a subset of Call and Audio Settings:

  • On the Pulse Server, select Server Management > Server Configuration > Call and Audio Settings
Configure Call and Audio Settings


The Call and Audio Settings menu include the following parameters:

  • Autoanswer: When un-checked the call will be ringing (Private mode). When checked the call will connect straight through (Open mode). An optional field let you specify a delay (in seconds) before the call is auto-answered.
  • Relay Configuration: Click on this link to configure the relay operation of the station
  • Speaker Volume: This parameter sets the speaker volume for the station.
  • Noise Reduction: This parameter enables active noise cancellation. This feature is for stations that are located in noisy environments. A level of 3 or 4 is normally suitable.

By logging on to the station directly, you will get access to more settings:

Relay Settings

All IP Intercom stations (execpt the desktop models) have a built-in relay which can be used for door opening, call indication lamp etc. The relay can be controlled by a DTMF digit, or by a number of different call events and station statuses.

You can access the Relay Configuration page either:

  • Via the Pulse Server by selecting Server Mangement > Server Configuration > Call and Audio Settings, or
  • By logging on to the station directly, and select SIP Configuration > Relay Settings

For details about relay configuration, see Relay Settings

Inputs and Outputs

The Turbine stations have 6 I/O's which can be used as Inputs or Outputs. By default all I/O's are set as Inputs.

For details about configuration of inputs and outputs, see I/O Settings.

Station Profiles

The Station Profile defines a set of service features and parameters that are available for a group of stations. The following service features and parameters are included in the station profile:

  • Outgoing call restriction
  • Door opening including remote I/O
  • Group Call initiation
  • Busy Override

To modify Station Profiles, see Station Profiles


Group Call

The Pulse system supports 4 group calls. A group call is activated by dialing the appropriate code (default 84-87). A ding-dong signal is heard in all member stations. Press the M-key to speak, and C-key to disconnect. From substations without a M-key, the group call is in handsfree mode.

To configure the Group Call feature, see Group Call


Ring List

The Ring List is used to configure Call Escalation (i.e. forwarding of unattended calls), and for Parallel Ringing.

To configure the Ring List feature, see Ring List Function

Virtual I/O [Turbine only]

Virtual I/O is a feature for activating scripts on station events. The supported script languages are Lua and other shell scripting languages. This can be used for example to execute scripts towards other systems, e.g. access control systems, triggered by a DTMF digit. These scripts can be uploaded and configured via the menu options:

  • Script Upload
  • Script Configuration
  • Script Events

The Virtual I/O feature is supported on Turbine stations only.

For more details, see Virtual I/O

Audio Messaging [Turbine only]

Prerecorded audio files can be uploaded to a Turbine IP Station, and the audio messages can be triggered by various events occuring on the station. The audio message files are uploaded from the station webinterface or from the VS-IMT tool.

See Audio Messaging for more details.

Button and LED configuration for customized stations [Turbine only]

When making customized stations based on the Turbine Frontboard, it is possible from the station web interface to define DAK actions and LED behavior. This is supported when front board type is set to TCIS 1/2/3 and TCIV 1/2/3, and the station operates in Pulse or SIP mode.

For more details, see Button and LED configuration for customized stations (Pulse)

Backup and Restore

From the web interface of the station it is possible to backup and restore the configuration data. See Backup and Restore for more information.


Language Settings

In the INCA type stations it is possible to change the language of the display texts. This does not affect the texts in the web server interface. See Language Settings for details.

Password

The password for web access and for accessing the display setup menus can be changed, see Password (IP Stations).

3rd-party SIP phones

Up to 10 third party SIP phones can be registered to a Pulse system. Each phone requires that a SIP User account is defined on the Pulse Server.

Before adding SIP accounts to the system, you need to install a license for the Pulse 3rd Party SIP phones. When a valid SIP phone license has been installed, the Third Party SIP Terminals parameter will be available.

Adding a SIP User account


  • Under Third Party SIP Terminals enter the Directory Number, Name, and Profile for the SIP telephone.
  • Click Add followed by Save

The Password field can be left blank. When a password is entered, the SIP phone must register using this password.


Configure the SIP phone

You now have to log into the 3rd-party SIP telephone to configure the SIP account to register it with the Pulse Server station. The Directory Number and Password (SIP Account) created in the section above is used to register the 3rd-party station with the Pulse Server.

Telephone gateway

Before adding a Telephone Gateway to the system, you need to install a license for the gateway. When a valid Gateway license has been installed, the Gateways parameter will be available.

Create SIP Gateway Account


  • Under Gateways set the following values:
- Directory Number: 0
- Name: <name of your choice>
- Profile: Default
  • Click Add followed by Save

Note: Directory Number 0 is optional as you can use any number to make external calls through the Gateway

Configure the Telephone Gateway

Log into the Telephone Gateway to register it to the Pulse Server by using the SIP Gateway Account created in previous section.

Recommended gateways:

Zenitel Client

Up to 10 Zenitel Clients (formerly named VS-Client) (Softclient for Pulse) can be registered to a Pulse system.

Before adding Zenitel Clients to the system, you need to install a license. Each Zenitel Client requires a VS-Client license (item number 100 9661 101). When a valid VS-Client license has been installed, the VS-Client parameter will be available.

Adding VS-Client Account


  • Under VS Client enter the Directory Number, Name, and Profile for the client.
  • Click Add followed by Save

Pulse Trunking

Pulse Trunking makes it possible to call between different Pulse systems.

The Pulse Server must be a station in the Turbine family with software version 4.2.3.9 or higher. Note that Pulse Trunking is not supported when an INCA Station is used as Pulse Server.

Before adding Pulse Trunking to the system, you need to install a license. When a valid Pulse Trunking license has been installed, the Pulse Trunk parameter will be available.

Creating a Pulse Trunk Account


  • Under Pulse Trunk enter:
- Directory Start: Directory number of first station on other Pulse system site
- Directory End: Directory number of last station on other Pulse system site
- (Directory numbers must be globally unique for all stations in a multi-site Pulse system.)
- Name: Name of other Pulse system site
- Profile: Type of station
- Host: IP address of Pulser Server on other Pulse system site
  • Click Add followed by Save

Advanced Network Settings

Time Settings

The user is able to configure time by either enabling NTP and specifying NTP server, or setting up time manually. On Master stations with display the configured time is shown on display.

See Time Settings for details.

Firewall

All IP Stations have an embedded firewall. See Firewall for details.

SNMP

A set of SNMP functions are available in the IP station. SNMP (Simple Network Management Protocol) is a protocol for centralizing the management of devices in IP networks.

See SNMP in IP Stations for futher information.

Network Access Control IEEE 802.1X

IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC). It provides an authentication mechanism to devices wishing to attach to a LAN, either establishing a point-to-point connection or preventing it if authentication fails. For details on configuration, see IEEE 802.1X.

VLAN Tagging [INCA only]

VLAN Tagging is the practice of inserting a VLAN ID into a packet header in order to identify which VLAN (Virtual Local Area Network) the packet belongs to. More specifically, switches use the VLAN ID to determine which port(s), or interface(s), to send a broadcast packet to.

For details on configuration, see VLAN Tagging (IEEE 802.1Q).