Users & Stations (AlphaPro)

From the Users & Stations window you can modify the properties of intercom stations.

Common information

Common information in the Users & Stations window

The Users & Stations window contains some information which is available regardless of which tab has been selected:

• User Number: Range 1 - 600. The Directory Number of a station is linked to the User Number, which is linked to the Physical Number. By default there is a 1 to 1 link between User Number and Physical Number.

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It is possible to define several Users on the same Physical Number. This makes it possible for one station to have several Directory Numbers. This type of configuration is by default disabled, but can be enabled be selecting from the main menu bar View > Users&Stations: Allow editing of physical numbers.

• Physical Number: Range 1 - 552. Each intercom station has a physical number. For analog intercom stations the physical number is determined by the position of the line board (ASLT or ATLB-12), and in case of MultiModule system it is also determined by which module the line board is located. For IP intecom stations the physical number is a virtual number. The physical number is linked to the "User Number", which is linked to the Directory number.

• Module, Pos, Line: Shows where an analog station is physically connected. The numbers are automatically calculated from the physical number. Module shows which of the 4 modules (65-68) in a MultiModule system, Pos shows the line card position (1-23), and Line shows which of the 6 line circuits on the ASLT line card the station is connected to.

• Search Directory Number: Type in a directory number you are seaching for, and the listbox will be sorted as you type in the number.

• Sorting the listbox: Click on one of the headers in the listbox DirNo, Display Text or PhyNo to sort the list according tho the selected choice. By default the list is sorted on increasing physical numbers.

General tab

The "General" tab in the Users & Stations window

• Physical Number: Range 1 - 552. Each intercom station has a physical number. For analog intercom stations the physical number is determined by the position of the line board (ASLT or ATLB-12), and in case of MultiModule system it is also determined by which module the line board is located. For IP intecom stations the physical number is a virtual number. The physical number is linked to the "User Number", which is linked to the Directory number.

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In hybrid exchanges (AlphaCom XE7, XE20 and XE26), where there is a mix of analog and IP stations, you should avoid using physical numbers for IP Stations that later might be used for analog intercom stations.

• Default User: It is possible to define several Users on the same Physical Number. This makes it possible for one station to be called by several Directory Numbers. One of the Users must be set as the "Default User". The station will use Caller ID, DAK keys, Group Call membership etc. from the "Default User". Multiple users on one station is by default disabled, but can be enabled be selecting from the main menu bar View > Users&Stations: Allow editing of physical numbers. Now you can select a free User (normally 553 - 600), and assign it the same physical number as a real station.

• Directory Number: The number to dial to call to the station. The directory number can be any 1 to 8 digit number.

• Visibility: Is used in AlphaNet systems for easy maintenence of station numbers using Cluster Programming. By setting the Visibility to "Cluster Global", the station will automatically be created as a Global Number in the other AlphaCom Cluster nodes. See Cluster Programming for details.

• Display Text: This text will show in the stations display in idle, and is used as Caller ID when a call is set up. Maximum 16 characters. Depending on station type, and the number of digits in the directory number, the whole text might not be visible in the display of the station.

• Station Type: Select the type of station/device that is connected to the actual physical number. The following options are available:
  • Master Station (default): Can be used for all stations. Recommended for master stations with full keypad, with or without display.
  • Substation: Blocks the station from receiving Call Back message (which will generate annoying blink and bleep in the station). Recommended station type for:

• Stations without full keypad (e.g. one or two call buttons)
• PA-interfaces (e.g. TKIS-2, TKIE-2, FBSAR or IG-60 Amplifier)
• IP Speakers (e.g. ELSII-10H or ELSIR-10C)

• PNCI: Was originally designed for the now obsolete PNCI telephone interface. Can also be used for regular intercom stations. During conversation with an intercom station set as "PNCI", digits will not be handled by the AlphaCom server, but will be reported to the Event Handler, event 25, and can be used for remote control operations.
• CRM: (Control Room Master). This option is applicable for any (analog or IP) station with display used for Call Queueing (Call Request handling). This setting will modify the display layout. IP Stations set as "CRM type" will have the display backlight permanently on.
• Display station: For IP Stations this option will utilize smaller fonts in the display. For analog stations it will provide faster detection of line errors.
• DualDisplay: Use this option for DualDisplay stations (1007007000/1008007000). This setting will enable the DAK display used for labelling of the DAK keys.
• Custom 2: Not in use

• CCoIP Station: Enable this flag when an IP Station is assigned to the physical number. Set which codec to use (normally use the default "Best Available") and the 'Packet size' (default is 20 ms). By default the IP Station will register by its directory number. If the Reg. w/Directory Number option is unchecked the station will register by its MAC address, and the MAC address of the station must be filled in.

• SIP Station: Enable this flag when a SIP phone is assigned to the physical number. When enabled, the codec must be selected (default is "G711 u-law") and the 'Packet size' (default is 20 ms). It is also possible to relate the SIP station to a specific SIP Trunk. See also SIP phone as station

• Group Access Level: Is used to restrict the access for a station to activate group calls. Each group can be assigned on out of three possible access levels: Low - medium (default) - high. To be able to access a group call, the station must have the same or higher level than defined for the group

• Call Setup Priority: This setting specifies how outgoing calls from this station are handled; see also Call Setup Priority.
  • Low: Calls will always be in private ringing mode, regardless of the private/open settings of the called station
  • Normal (default): Calls will connect in private or open mode depending on the private/open settings of the called station
  • High: Calls will always be in open mode, regardless of the private/open settings of the called station. Will also override any absence settings on the station.
  • Alarm: Calls will always connect in open mode, also if the called station is busy in another conversation or if there are no more speech channels available.

• Volume (dB): Sets the loudspeaker volume of the station. 0 dB is default level.

• For IP Stations there are 8 steps available. The change will take effect after a Send operation.
• For analog stations the volume setting will change the level out from the ASLT line card. Normally used to compensate for volume loss on long lines. Available values are -14 dB to 16 dB. The exchange must be reset for the change to take effect.

• Class of service: The Class of service (CoS) setting determines what features in the system this station has access to. There are 16 different classes available. The content of each Class of Service can be modified in a separate window.

The following classes have a default setup (which can be changed):

• Class of service 1: Default features for all stations in the system.
• Class of service 15: Default features for all PNCIs connected to the system.
• Class of service 16: Includes all features. Default for the SuperUser, the station connected to physical number 1.
  See the Class of Service feature lists on AlphaCom Feature List

• Recording: When enabled, the conversation audio from both parties in the conversation will be sent to external audio recorder if such recording device is connected. See AlphaCom Recording Interface

• Incoming: Recording will take place when receiving a call
• Outgoing: Recording will take place when making a call
• Apply to All: The Recording settings (Incoming and/or Outgoing) on this station will be applied to all stations when "Apply to All" is pressed.

User Preferences tab

The "User Preferences" tab in the Users & Stations window

Call Restrictions

• No Calls From: Selects one group from which the station is not allowed to accept calls.

Audio Program Sequence

• Audio Program Sequence 1/2: This determines the program sequence for the Program Step feature. Two options are available.

Help Messages and Status Indication

• Voice (ASVP) Message Wanted: This enables or disables the Voice Message Features for the selected station. This includes all absence messages, voice mail messages and voice help.

• Feature Reminder Wanted (Blink and Bleep): The feature reminder is a flashing LED and a bleep when there is mail on the station. This enables or disables the Feature Reminder for the selected station

OPC

• Disable reporting to OPC Server: xxxx

Simplex Conference

• Talk Priority: This setting is used when this station is member of a simplex conference:

• Determines if the station is allowed to talk at all (related to the conference)
• If several stations attempts to talk simultaneously, determines which station actually will feed the conference (related to the other stations’ talk priority).

• Talk Override: This setting is used when this station is member of a simplex conference:

• If several stations on SAME priority attempts to talk simultaneously, a station with the override setting will always be able to feed the conference when the M key is pressed. If several stations have this setting, they can switch very quickly without waiting for the current talker to release the M-key

Multi Conference

• Mix Controller: xxx
• Mixer: xxx
• Mix Channel: xxx
• Talkback source: xxx
• Multi-Talkback with M-key: xxx

Station Type tab

The "Station Type" tab in the Users & Stations window

Station Type
IP Station/Duplex Station	Disable voice switching and force this station in open duplex.
Station Without Display	The station is an analog station without display receiver. This setting is optional, and will disable the automatic display/non-display detection on the ASLT board.
IP Dummy Station	This station is not a real station, but a dummy station, normally used for special applications. An IP Dummy station consumes an IP Station License.
Ringing Volume	Sets the "Private Ringing" volume of an IP station (not Turbine station). Value 0: Use the station volume. Value 1 - 30: Override the station volume, and use the set value during ringing. When the call is answered and the ringing stops, the initial volume setting will be restored. The AlphaPro value 1 equals minimum level 1 set on the station, and value 30 equals level 8 set on the station. Note that the setting is applicable for direct calls only, not for ringing tone when using Call Request.
OPC Disable	When active this station will not consume any API license, and it will not show in the OPC item tree.
Private Ringing file	Use customized private ringing tone on this station. A wav file with the wanted ringing tone must be uploaded to the AlphaCom via the web interface (System Configuration > Messaging) as Message Group 30, Group Index 80 (= Ringing File 1) to 89 (= Ringing File 10). See Private Ringing, Customized ringing tone
Private/Open
Programmable Open/Private	[X] disables the private switch on the station or any private switch setting on the station circuit board. You can then set the station in permanent private/open mode by dialing from the station: 7887 - station in private 7886 - station in open.
Always Private	This will force the station in Private mode, regardless of the private switch on the station.
Direct Access Key DAK
Hotline Call (DAK7 - DAK8)	Hotline: A pre-programmed number (DAK 7) is dialed when the handset is lifted. To program a hotline number, see page 81. activates the hotline option for this station.
Digit Key is DAK (D10 moves to D20)	means that the digit keys 0-9 dials pre-programmed complete numbers from the DAK table, DAK 1-10. If the station has DAK keys (incl. hotline), they are moved to DAK 11 - 20.
Idle DAK during conv. cancel ongoing call	When this flag is set and a DAK key programmed with the I-command is pressed during conversation, the ongoing call will be cancelled and a new conversation will be established. In this way one can go from DAK key to DAK key without the need of pressing the C-key in between.
Idle DAK during conv. use inquiry	If this flag is set an ongoing call will be parked and an inquiry call will be made. This is the same as pressing digit '2' during conversation and making an inquiry call by dialling a directory number
Dual Programming DAK keys	This flag enables programming 2 commands on the same DAK-key, 'Directory number during connection', followed by 'Directory number from idle'. If the key is pressed when the station is idle, only the second command will be executed, if the key is pressed during a connection only the first command will be executed
Display
Show Mail in Idle	Will show mails in the display immediately without the need for dialling 70 first
DAK Display
Station use DAK display	This flag can be set if the station is for instance used to provide CRM4 funcionality. The station must then not be defined as 'station type 5, Dual Display'
DAK display shows Directory numbers	In the Dual Display station there are a number of ways of displaying information in the DAK-display: By using the T-command in the DAK string (this command must be the last command in the string) If there is no T-command, the first 8 characters of the to the directory number related display text is shown If there is no T-command and this flag is enabled, the relevant directory number is shown
IP-ARIO
XLR PA Monitoring	This flag will enable supervision of the XLR outputs of the IP-ARIO. An error in the cable between the IP-ARIO and the amplifier is reported as event type 13, subevent 14 and 22 (XLR 1), and subevent 18 and 23 (XLR 2). See PA_Failure_State_System for more details.
2 Amplifiers	This flag will enable error reporting for both amplifiers which can be connected to an IP-ARIO. Should be unchecked when using one amplifier. When unchecked, error reporting is active for Amplifier 1 only. Errors are reported as event type 13. See PA_Failure_State_System for more details.
Request Audio License	If the IP-ARIO is used for audio distribution, e.g. PA interface or mobile radio integration, this flag must be set. An IP-ARIO license is required when using IP-ARIO for audio distribution. If only outputs and/or inputs are used on the IP-ARIO, and no audio features, then this flag should be unchecked, and no IP-ARIO license is required.

Automatic Search tab

The "Automatic Search" tab in the Users & Stations window

Busy (immediately)	Automatic search when the station is busy. The search starts at once
Absent (after message)	Automatic search when there is an absence message on the station. The search starts after the message is played
Private (after 11 sec., programmable)	Automatic search when there is private ringing on the station. The search starts after the time-out for private ringing (11 sec, configurable)
Pager (after answer timeout)	Automatic search when there is no answer to a paging call. The search starts when the time-out for pager answering has expired
Call Request (after 20 sec., programmable)	Description Missing

Line Monitoring tab

The "Line Monitoring" tab in the Users & Stations window

Line monitoring (wire shorted) uses the Off Hook timer (system level setting) and is therefore not governed by this setting.

Disable tone test	This flag can be set for individual stations and should be used for stations with low crosstalk between speaker and microphone, as the tone test relies on the fact that the microphone can pick up the sound emitted from its own station speaker. Recommended for: All connections of PA equipment CRM III stations with dynamic microphone and CRM IV stations Industrial stations with noice cancelling microphones Note: The tone test is automatically disabled for PNCI and ATLB stations. It should also be disabled for those locations where the tone test is considered to be annoying by the users.
Disable Extended Wire Check	Extended Wire Check is activated on the system level, causing LED blinking every 2-5 minutes. This feature should be disabled for guard stations etc., as LED blinking also is used to indicate incoming call requests. The 'Disable extended wire check' flag can be used for this purpose. The check is only performed on stations connected to ASLT boards
Telephone Monitoring	used to enter a threshold value which is used for checking telephone lines connected to an ATLB card. ATLB stations (telephones) can be fitted with a parallel resistor close to the telephone. Line monitoring (wire break) can be activated per station by entering: Value 10 = resistor 10 kOhm Value 16 = resistor 6.8 kOhm

UDP tab

The "UDP" tab in the Users & Stations window

UDP Flag 1-8	Select station properties here. You program the actions for the flags form the Event Handler. The names appear in the listbox in the Event Handler window when you set the Owner type to UDP. The Id will then correspond to flags 1-8.
User Defined Parameter(%1.EXP):	In addition to the property flags, each station can also be given a single User Defined Parameter of 4 characters. An example is a camera number for use in the CCTV system.

UDP Text

The "UDP text" window in Users & Stations

UDP	Text
1	Property 1 (default text)
2	Property 2 (default text)
3	Property 3 (default text)
4	Property 4 (default text)
5	Property 5 (default text)
6	Property 6 (default text)
7	Property 7 (default text)
8	All Stations (default text)

Group

Pager

Pager number	The pager identification used in the AlphaCom system. One of 200 pagers can be selected.
Descriptive name	This is the name that appears in the list of pagers in the AlphaPro program. this information is not sent to the exchange, but is stored in the PD file
Pager Driver	Decided by the type of pager system to which you connect the AlphaCom. The following pager driver options are available: No driver - default Tateco Ericsson Multitone
Receiver type	The following receiver types are available: Unknown Tateco 800/900 Multitone RPR 550 Ericsson PSP800 Multitone RPR 530
Receiver number	Must correspond to the ID given in the programming of the pager system. (Usually the number shown in the pager display when the pager is switched on).
Direct Pocket Paging
Directory Number	Reflects information entered for the highlighted station in the listbox when pressing the pager key
Display Text	Here you enter the text you want to be used for any station display indication with direct pocket paging.
Personal Answer Code
Directory Number/Display Text	Her you enter the directory number and name for the personal answer code (if any) for this pager
Multiple Answers	[X] Multiple Answer option is activated for this receiver. Applies only to paging using the 47 code. Then you can send a message to a group of pagers and make it possible for all of them all to answer the paging. The pager group must be set up in the paging system.

Events

Owner
Owner type	The options are: Station Id - The station where something happens Stations w. UDP - a UDP group of stations. Event triggers if a member of this UDP group does something Scheduler - Event triggers at specified hours, weekdays or dates EDI Text Config - Description Missing
Event
Event Type	Which Exchange Event should cause the action. The drop-down list gives all possible Exchange Events.
Sub Event	Some events have a subevent. Audio events: the number here is automatically entered when you activate certain flags. The flags are accessible through the "Details" button, and only for Event 1 - Audio
When Change To	The action is executed at a specific event transition, i.e. when the defined event goes on and/or off. The options are: OFF - When the event goes off only ON - When the event goes on only ON or OFF - When the event goes on, and again when it goes off.
When Related To	All: The event is carried out with no check on the related number, i.e. works for all stations. Many events have no related number, and in that case the fields are not available Directory Number: The action is executed when the event owner is connected to the defined station/feature. The id field is two-part: The first is an AlphaNet node number (0 meaning own exchange) The second is a directory number: a station or feature, local or remote Stations w. UDP: The action is executed when the event owner is connected to any station with this User Defined Properties membership. The id is a property flag 1-8

DAK

DAK 1-10
Keys 1-6	No special functions for these keys. In the example on the right the keys have been programmed in the following way: 1: Dial station 102 2: Dial station 103 3: Dial station 104 4: Dial station 105 5: Open door (during connection) 6: Activate Call Request Transfer
Keys 7-8	By default used as ordianry Single-touch keys. In the example on the right the keys are programmed with: 7: Deactivate Call Request Transfer 8: Dial telephone number 73546382 When the hot-line option has been activated for the station, key 7 is used to program the off-hook number, and key 8 the on-hook number.
Key 9	In the Autoload the value I 60 is entered for key 9 (INFO key). This is the default number for accessing the feature list.
Key 10	In the Autoload the value I 614 is entered for key 10 (Name key). This is the default number for accessing the directory number list.
DAK 11-20
Key 11-20	Same usage as DAK 1-10.
Navig. keys
Navigation key 1-4	These are the keys below the display (DualDisplay, IP-Master and CRM V stations)
Search Strings
Search 1-3	Each station can have a preprogrammed Search List with 3 search steps Search List Examples: Activate Group Call: I<Group dir.no> - I85 (Make a group call with directory number 85) Activate Pager: I<pager dri.no> - I44 (Activates a paging without answer option. The calling station's number is shown in the pager display) Call another station: I<Station dir.no> - I210 (The call is directed to station 210) Register call as Call Request: I<CallReq. dir.no> - I623 (The call is registered as a Call Request from the calling station)
Valid Values
I = Directory Number from Idle	You do not need to use this command if the directory number is first in the command string, it is automatically added.
D = Directory Number during connection	Used before directory numbers to be dialled during conversation.
P = Parameter (Date, Time, etc.)	Used before any extra digits giving date and time - or other digits that are not directory numbers.
E = Event	Followed by an event trigger directory number, feature Feature 52 or Feature 85. The result is trigging of Event_Trigger_(Event_Type). Operates both when a station is in idle or in conversation.
T = Alphanumeric text (must be last in the string)	Description Missing.
M = M - key	Used to terminate command.
C = C - key	C-key.
> = reference DAK of given Phys. no	Pointer to the DAK table for an unused station. Must be used during enabling of D48 modules on a CRM IV station. Can also be used if you want to have many stations with identical programming of single-touch keys.
0-9 = Digits	Description Missing

Group Excl

Group Exclusion window

Directory number/Display text	Reflects the station you are programming.
Group Exclusion list 1-10	Mutual exclusion group: Excludes up to 8 neighbouring stations from receiving the audio during a group call from this subscriber. This is done to prevent acoustic feedback. See

Phone

PNCI: Dial shortnumber 654 and get connected to the PNCI which dials phone number 4740002500

In this window you can define short numbers used for external telephone calls. See also Extended Short Number Usage.

Telephone Number	Defines the telephone number represented by the shortcode programmed in the User Window. Maximum 18 digits
Short number mode:	PNCI: Shortnumber configuration for outgoing calls via the PNCI interface. Enter the telephone number to be dialled, and select the hunt group in which the PNCI is a member (normally group 50) SIP: Shortnumber configuration for outgoing calls via SIP Trunk line. Enter the telephone number to be dialled, and select the SIP Trunk node. Note: Will work only when the SIP Gatway is configured to use 'one-stage' dialing. Configuration example here. Selective dialing: Used for incoming calls from SIP trunks. When calling the Short Number a new dial tone will be heard. If the user starts dialing, the dialing procedure will be regular. If no dialing, the dial tone will time out and the directory number stored as "Telephone number" will be activated. This feature is useful when calling in to the AlphaCom via a SIP gateway. The SIP gateway can be configured to call this Short Number which makes it possible to do selective dialing, or be transfered to a preset number if no dialing
Telephone Group	Here you select the group which is used to include all phone lines reached by dialling prefix 0, (group 50)