Downloads

Download information This page contains download links to various Zenitel related software Download is available for approved users (Zenitel trained sales channels) only Please contact your local Zenitel representative for more information. If issues with an existing account or access, go to Contact/Support

Station and Device Firmware Package (VS-IS)

VS-IS packages		The VS-IS package is a collection of software for intercom devices.
Description	Download file	Additional information
VS-IS 9.0 package	VS-IS_9.0.3.1.zip	Package content: VSFF8-9.0.3.1: TKIV+/TCIV+/TMIV+/TEIV+ VSFF6-9.0.3.1: Desktop V2/FlushMaster V2/IP-CROR VSFT-9.0.3.1: Turbine Compact/Extended VSFF8MP-9.0.3.1: ZMK-1 Multi Purpose Kit Zenitel IMT ver. 3.7.3.0 - Intercom Management tool for PC Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system This package is used in combination with the Intercom Management Tool IMT. The 1st generation TCIV is not supported by firmware ver 9 Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately from the Stations and Devices section Each software can also be downloaded separately (Stations and Devices).
Description	Download file	Additional information
VS-IS 8.2 package	VS-IS_8.2.3.3.zip	Package content: VSFF8-8.2.3.3: TKIV+/TCIV+/TMIV+/TEIV+ VSFF6-8.2.3.3: Desktop V2/FlushMaster V2/IP-CROR VSFT-8.2.3.3: Turbine Compact/Extended VSFF8MP-8.2.3.3: ZMK-1 Multi Purpose Kit Zenitel IMT ver. 3.6.3.0 - Intercom Management tool for PC Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices Upgrade devices using the IMT tool. Each software can also be downloaded separately (Stations and Devices).
Description	Download file	Additional information
VS-IS 7.5 package	VS-IS_7.5.3.1.zip	Package content: VSFF8-7.5.3.1: TKIV+/TCIV+/TMIV+ VSFF6-7.5.3.1: Desktop V2/FlushMaster V2/IP-CROR VSFT-7.5.3.1: Turbine Compact/Extended Zenitel IMT ver. 3.3.3.0 - Intercom Management tool for PC Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices Upgrade devices using the IMT tool. Each software can also be downloaded separately (Stations and Devices).
Description	Download file	Additional information
VS-IS 6.4 package	VS-IS_6.4.3.10.zip	Package content: VSFF8-6.4.3.10: TKIV+/TCIV+/TMIV+ VSFF6-6.4.3.9: Desktop V2/FlushMaster V2/IP-CROR VSFT-6.4.3.9: Turbine Compact/Extended INCA ver. 2.11.3.1 - Firmware for INCA intercoms VS-IMT ver. 2.2.3.0 - Intercom Management tool for PC VS-Client ver. 1.5.3.0 - Soft Client for Edge system Upgrade devices using the IMT tool. Each software can also be downloaded separately (Stations and Devices).
Description	Download file	Additional information
VS-IS 5.1 package	VS-IS_5.1.3.0.zip	Package content: Turbine ver. 5.1.3.0 - Firmware for Turbine intercoms INCA ver. 2.11.3.0 - Firmware for INCA intercoms VS-IMT ver. 1.5.3.0 - Intercom Management tool for PC VS-Client ver. 1.5.3.0 - Soft Client for Edge system Each software can also be downloaded separately (Stations and Devices). The VS-IS 5.1 package supports the IC-EDGE system
Description	Download file	Additional information
VS-IS 4.11 package	VS-IS_4.11.3.2.zip	Package content: Turbine ver. 4.11.3.1 - Firmware for Turbine intercoms INCA ver. 2.9.3.2 - Firmware for INCA intercoms VS-IMT ver. 1.4.3.5 - Intercom Management tool for PC VS-Client ver. 1.3.3.2 - Soft Client for PULSE systems Each software can also be downloaded separately (Stations and Devices). The VS-IS 4.11 package supports the Pulse system

Zenitel Connect Pro (ZCP)

Zenitel Connect Pro		Software for Zenitel Connect Pro running on ICX-510 and in Virtual Environment
Software package	Download file	Additional information
Software update package for ZCP on ICX-510, ver. 1.4.1	Zenitel_Connect_ICX_1.4.1.swu	Upgrade package for Zenitel Connect Pro running on ICX-510 Upgrade procedure - Release Notes
Software update package for ZCP on Virtual Machine, ver. 1.4.1	Zenitel_Connect_VM_1.4.1.swu	Upgrade package for existing installation of Zenitel Connect Pro running on Virtual Machine Upgrade procedure - Release Notes
Installation package for ZCP on VMWare, ver. 1.4.1	Zenitel_Connect_VMware_1.4.1.zip	Installation package for a fresh install of Zenitel Connect Pro running on VMWare Installation procedure - Release Notes
Installation package for ZCP on Virtual Box, ver. 1.4.1	Zenitel_Connect_VBox_1.4.1.zip	Installation package for a fresh install of Zenitel Connect Pro running on Virtual Box Installation procedure - Release Notes
Installation package for Node-Red on Virtual Machine	Zenitel_Connect_VM_1.4.1-node-red.swu	Node Red installation package for Zenitel Connect Pro running on a Virtual Machine Node-Red - Installation
Excel template for importing Users, ver. 1.12	Zenitel_Connect_Excel_Template_1.12.xlsx	Excel Spreadsheet template for importing Users

ICX-AlphaCom System

ICX-AlphaCom System		Software for ICX-500 and ICX-AlphaCom Core
ICX Firmware	Download file	Additional information
ICX-500/510 Software, ver. 1.3.3.2	vsfx-1.3.3.2.swu	Software for the ICX-500/510 Gateway. Upgrade procedure - Release Notes
ICX-500 System Recovery	vsfx-prod-icx500-1.3.3.2.img.zip	Software used for in-field recovery and major system upgrades of the ICX-500. See Image recovery from SD-Card
ICX-510 System Recovery	vsfx-prod-icx510-1.3.3.2.img.zip	Software used for in-field recovery and major system upgrades of the ICX-510. See Image recovery from SD-Card
ICX-Core, ver. 1.3.3.2	ICX-Core-01.00-jammy-1.3.3.2.apt.tar	The ICX-Core software runs on a computer or in a Virtual Machine. Note: Version 1.3.3.2 requires Ubuntu 22.04 for new installations. Previous versions (1.2.3.8 and earlier) required Ubuntu 18.04. Upgrading from 1.2.3.9 must be done via the Linux Console using the normal installation process Upgrading from 1.2.3.8 or lower requires Ubuntu to be upgraded to 22.04 Upgrade from Ubuntu 18.04 to 22.04 can be performed Upgrade ICX-AlphaCom Core to Ubuntu_22.04 Installation procedure - Release Notes
Voice Language Packages	Download file	The Language Packages are installed from the web interface of the ICX.
English v. 06.00	vs-asvp-en_06.00_all.deb	English language package for the ICX System.
Norwegian v. 06.00	vs-asvp-no_06.00_all.deb	Norwegian language package for the ICX System.
Swedish v. 06.00	vs-asvp-sv_06.00_all.deb	Swedish language package for the ICX System.
Danish v. 06.00	vs-asvp-da_06.00_all.deb	Danish language package for the ICX System.
Finnish v. 06.00	vs-asvp-fi_06.00_all.deb	Finnish language package for the ICX System.
German v. 06.00	vs-asvp-de_06.00_all.deb	German language package for the ICX System.
French v. 06.00	vs-asvp-fr_06.00_all.deb	French language package for the ICX System.
Italian v. 06.00	vs-asvp-it_06.00_all.deb	Italian language package for the ICX System.
Korean v. 06.01	vs-asvp-ko_06.01_all.deb	Korean language package for the ICX System.
Chinese v. 06.00	vs-asvp-chn_06.00_all.deb	Chinese language package for the ICX System.
Dutch v. 06.05	vs-asvp-nl_06.05_all.deb	Dutch language package for the ICX System.

AlphaCom XE Series (Black AMC-IP board)

AlphaCom XE (AMC-IP) software		Software for use on AMC-IP boards with hardware revision 05-06 (Black AMC-IP boards)
Firmware version	Download file	Additional information
AMC-IP Software 13.1.3.13	alpha-sys_13.1.3.13.apkg	Requires minimum BSP 32.3.3.1. Upgrade procedure - Release Notes
BSP 32.3.3.11	bsp_32.3.3.11.apkg	Board Support Package (BSP) updates including security updates, and making the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/). Release Notes
Firmware version 12.5.3.4
AMC-IP Software 12.5.3.4	bsp_32.00.3.1_AS_12.5.3.4.apkg	Upgrade procedure - Release Notes
Flash image		Use the VS-Tools application to perform image downgrade
Flash Image BSP 30.01, AlphaSys 11.1.3.3	axeu_b3001_a1101303.aimg	Complete flash image to downgrade to version 11.1.3.3 Installation procedure - Release Notes
ASVP Language Files		Installation procedure
English v. 06.00	asvp_en_06.00.apkg	English language files for the ASVP software module.
Norwegian v. 06.00	asvp_no_06.00.apkg	Norwegian language files for the ASVP software module.
Swedish v. 06.00	asvp_sv_06.00.apkg	Swedish language files for the ASVP software module.
Danish v. 06.00	asvp_da_06.00.apkg	Danish language files for the ASVP software module.
Finnish v. 06.00	asvp_fi_06.00.apkg	Finnish language files for the ASVP software module.
German v. 06.00	asvp_de_06.00.apkg	German language files for the ASVP software module.
French v. 06.00	asvp_fr_06.00.apkg	French language files for the ASVP software module.
Italian v. 06.00	asvp_it_06.00.apkg	Italian language files for the ASVP software module.
Korean v. 06.01	asvp_ko_06.01.apkg	Korean language files for the ASVP software module.
Chinese v. 06.00	asvp_chn_06.00.apkg	Chinese language files for the ASVP software module.
Dutch v. 06.05	asvp_nl_06.05.apkg	Dutch language files for the ASVP software module.

AlphaCom E Series (Red AMC-IP board)

AlphaCom E (AMC-IP) software		Software for use on AMC-IP boards with hardware revision 01-04 (Red AMC-IP boards)
AlphaCom E firmware	Download file	Additional information
AMC-IP Software 11.2.3.11	alpha-sys-11.2.3.11.zip	Software for use on both AlphaCom E and XE boards with hardware revision 01 to 06 (Red and Black boards). NOTE: Configuration will be lost after the upgrade! Before the upgrade, a backup must be made by doing a GetAll from AlphaPro. Warning: This version includes changes in Turbine input mapping from versions prior to 11.2.3.11. See RCI article for details Upgrade procedure - Release Notes
AMC-IP software 10.60.3.14	alpha_sys_10_60_3_14.tbz2	Software for AlphaCom E. Incremental update, 10.51 must be installed first. Upgrade procedure - Release Notes
AMC-IP software 10.51	alpha_sys_10_51.tbz2	Software for AlphaCom E. Full package. Upgrade procedure.
AMC-IP downgrade software	alpha_sys_open_1050.tbz2	Software for downgrading from 10.5x to an earlier version. Must be installed prior to the downgrade.
AlphaCom E Board Support Package		Board Support Package for AMC board hardware revisions 01 to 04 (Red board).
BSP 22.01	bsp-22.01.apkg	Apache and PHP (Web server) updated to latest releases (June 2010 - Apache/2.2.15, PHP/5.2.13). These updates includes several security updates, and makes the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/) run in June 2010. Release Notes
Flash Image
PC application for Flash Image upgrade	AlphaImageUpgradeSetup.zip	A PC tool for flash image upgrade of the AMC-IP. Installation procedure.
Flash Image BSP 22.00, AlphaSys 11.00.3.0	axeu_b2200_a1100300.aimg	Complete flash image for red AMC-IP boards (Hardware version 2 to 4) Installation procedure - Release Notes
Flash Image BSP 07, AlphaSys 10.60.3.11	alpha_uimage_18.aimg	Complete flash image for red AMC-IP to downgrade from software version 11 to version 10. Installation procedure.
Flash Image v. 18	alpha_uimage_18.zip	Complete flash image for AMC-IP. Includes AMC version 10.60.3.10. Installation procedure.
Flash Image v. 16	alpha_uimage_16.zip	Complete flash image for AMC-IP. Includes AMC version 10.52. Installation procedure.
Flash Image v. 12	alpha_uimage_12.zip	Complete flash image for AMC-IP. Includes AMC version 10.21. Installation procedure.
Flash Image v. 20.B03	alpha_uimage_20_B03.zip	Complete flash image for AMC-IP when Billing is used. Flash Image Installation procedure.
Flash Image v. 16 (RedBoot ACE08)	alpha_uimage_16_rba08.zip	Complete flash image for AMC-IP, required for RedBoot version ACE 08 or older. Installation procedure

Zenitel PAVA

Zenitel PAVA		Long Term Support releases of ASL PAVA Software bundles
Software package	Download file	Additional information
VIPEDIA Software Bundle V5.1.4.1P	ASL_VIPEDIA-12_V5.1.4.1P_A_Bundle-01.zip	Release Notes
VIPEDIA Software Bundle V4.2.0.8L	ASL_VIPEDIA-12_V4.2.0.8L_B_Bundle-01.zip	Release Notes
VIPEDIA Software Bundle V3.3.3.2L	VIPEDIA-Software-Bundle-v3.3.3.2L-Package-A-LTS.zip	Release Notes
VIPEDIA Software Bundle V2.1.34.5L	VIPEDIA-Software-Bundle-v2.1.34.5L-Package-A-LTS.zip	Release Notes
Standard DVA message bundle	Standard_DVA.zip	Description of standard DVA files

AlphaPro

AlphaPro		PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems
AlphaPro	Download file	PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems Compatibility overview
AlphaPro v. 12.1.3.0	AlphaPro 12.1.3.0	Compatible with Windows 7, 8, 10 and 11. Can be used with AlphaCom versions 12 and 13, and ICX Installation procedure - Release notes
AlphaPro v. 11.7.3.2	AlphaPro 11.7.3.2	Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11. Release notes
AlphaPro v. 11.5.3.4	AlphaPro 11.5.3.4	Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11. Release notes
AlphaPro v. 11.2.3.5	AlphaPro 11.2.3.5	Compatible with AlphaCom versions 9, 10 and 11. Release notes
AlphaPro v. 10.56	AlphaPro 10.56	Compatible with AlphaCom versions 9 and 10. Release notes
AlphaPro v. 9.23	AlphaPro 9.23	Compatible with AlphaCom versions 8 and 9. Release notes
AlphaPro v. 8.17	AlphaPro 8.17	Compatible with AlphaCom version 8. Release notes
Prerequisites
Sentinel Dongle Driver v. 7.5.9	Sentinel-System-Driver-Installer-7.5.9_Windows.zip	Driver for the AlphaPro dongle.
C++ Library for 32 bit computers	mu_visual_cpp_2015_redistributable_update_3_x86_9052536.zip	Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
C++ Library for 64 bit computers	mu_visual_cpp_2015_redistributable_update_3_x64_9052538.zip	Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
Microsoft .NET Framework 3.5 Service pack 1	dotnetfx35.zip	Microsoft .NET Framework 3.5 Service pack 1.
PrisCom database
Priscom database v.00.92	PRISCOM.zip	Preconfigured database for the PrisCom stations 1007061000 and 1007063000. Configuration Guide for Priscom Stations

Stations and Devices

Stations and Devices
Turbine Video Stations TCIV+, TMIV+, TEIV+ and kit TKIV+	Download file	Additional information
TKIV+/TCIV+/TMIV+ software v. 9.0.3.1	vsff8-9.0.3.1.swu	Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 8.2.3.3	vsff8-8.2.3.3.swu	Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 7.5.3.1	vsff8-7.5.3.1.swu	Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 6.4.3.10	vsff8-6.4.3.10.swu	Upgrade procedure - Release notes
Desktop V2/FlushMaster V2/IP-CROR	Download file	Additional information
Software v. 9.0.3.1	vsff6-9.0.3.1.swu	Upgrade procedure - Release notes
Software v. 8.2.3.3	vsff6-8.2.3.3.swu	Upgrade procedure - Release notes
Software v. 7.5.3.1	vsff6-7.5.3.1.swu	Upgrade procedure - Release notes
Software v. 6.4.3.9	vsff6-6.4.3.9.swu	Upgrade procedure - Release notes
ZMK-1 - Multi Purpose Kit	Download file	Additional information
Software v. 9.0.3.1	vsff8mp-9.0.3.1.swu	Upgrade procedure - Release notes
Software v. 8.2.3.3	vsff8mp-8.2.3.3.swu	Upgrade procedure - Release notes
Turbine Compact & Extended	Download file	Additional information
Turbine software v. 9.0.3.1	vsft-9.0.3.1.swu	Upgrade procedure - Release notes Note: The 1st generation of Turbine Video stations, TCIV-x, is not supported by version 9 firmware.
Turbine software v. 9.0.3.1	vsft-9.0.3.1.zip	Upgrade procedure - Release notes Note: The 1st generation of Turbine Video stations, TCIV-x, is not supported by version 9 firmware.
Turbine software v. 8.2.3.3	vsft-8.2.3.3.swu	Upgrade procedure - Release notes
Turbine software v. 8.2.3.3	vsft-8.2.3.3.zip	Upgrade procedure - Release notes
Turbine software v. 7.5.3.1	vsft-7.5.3.1.swu	Upgrade procedure - Release notes
Turbine software v. 7.5.3.1	vsft-7.5.3.1.zip	Upgrade procedure - Release notes
Turbine software v. 6.4.3.9	vsft-6.4.3.9.swu	Upgrade procedure - Release notes
Turbine software v. 6.4.3.9	vsft-6.4.3.9.zip	Upgrade procedure - Release notes
Turbine software v. 5.1.3.0	vsft-5.1.3.0.zip	Upgrade procedure - Release notes
Turbine software v. 4.11.3.1	vsft-4.11.3.1.zip	Upgrade procedure - Release notes
Turbine software v. 4.9.3.3	vsft-4.9.3.3.zip	Upgrade procedure - Release notes
Turbine software v. 4.7.3.2	sti-4.7.3.2.zip	Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.7.3.2. Upgrade procedure - Release notes
Turbine software v. 4.7.3.0	sti-prod-4.7.3.0.zip	Used as an intermediate version when upgrading from version 3.0.x.x to latest version. Upgrade procedure - Release notes
Turbine software v. 4.2.3.17	sti-prod-4.2.3.17.zip	Used when upgrading from version 3.0.x.x to version 4.2.3.17. Upgrade procedure - Release notes
Turbine software v. 4.2.3.17	sti-4.2.3.17.zip	Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.2.3.17. Upgrade procedure - Release notes
Turbine software v. 3.0.3.5	tsi-3.0.3.5.zip	Used as an intermediate version when upgrading from version 3.0.x.x to latest version. Upgrade procedure
Turbine software v. 3.0.3.4	tsi-3.0.3.4.zip	Software for the Turbine Compact station range. Upgrade procedure - Release notes
PC application for Flash Image recovery	See VS-Tools	A PC tool for flash image upgrade of Turbine stations is included in the VS-Tools software package. See VS-Tools
INCA and IP-ARIO
IP Station Main software v. 02.11.3.1	A100G80200.02_11_3_1.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support Pulse mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.09.3.2	A100G80200.02_09_3_2.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support IC-Edge mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.08.3.3	A100G80200.02_08_3_3.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
IP Station Main software v. 02.05.3.4	A100G80200.02_05_3_4.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
IP DualDisplay
IP DualDisplay Station software v. 02.11.3.1	A100G802D0.02_11_3_1.zip	This software is for IP DualDisplay only. Note! This version does not support Pulse mode. Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.09.3.2	A100G802D0.02_09_3_2.zip	This software is for IP DualDisplay only. Note! This version does not support IC-Edge mode. Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.08.3.3	A100G802D0.02_08_3_3.zip	This software is for IP DualDisplay only. Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.05.3.4	A100G802D0.02_05_3_4.zip	This software is for IP DualDisplay only. Upgrade Procedure - Release notes
IP Video Desktop
IP Video Display file system and firmware v2.4	20161115_StentofonIpDesktopVideo_Fw24.zip	Firmware and file system for the Video Display Module of IP Desktop Station 1408001635. Upgrade Procedure - Release notes
IP Station Main software v. 02.11.3.1	A100G80200.02_11_3_1.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support Pulse mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.09.3.2	A100G80200.02_09_3_2.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support IC-Edge mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.08.3.3	A100G80200.02_08_3_3.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
IP Station Main software v. 02.05.3.4	A100G80200.02_05_3_4.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
ITSV-5
ITSV-5 software v. 1.0.3.24	ITSV-5_1.0.3.24.zip	Software for the ITSV-5 station. Upgrade procedure - Release notes NOTE: After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed
ITSV-5 software v. 1.0.1.33	ITSV-5_1.0.1.33.zip	Software for the ITSV-5 station. Upgrade procedure - Release notes
ITSV-4
ITSV-4 software v. 1.0.3.24	ITSV-4_1.0.3.24.zip	Software for the ITSV-4 station. Upgrade procedure - Release notes NOTE: After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed
ITSV-4 software v. 1.0.1.33	ITSV-4_1.0.1.33.zip	Software for the ITSV-4 station. Upgrade procedure - Release notes
ITSV-3
ITSV-3 software v. 1.0.3.46	ITSV-3_1.0.3.46.zip	Software for the ITSV-3 station. Upgrade procedure - Release notes
Customized GUI file	itsv-3cust	A customization file that disables WiFi and Settings. See ITSV-3_GUI_Config_Tool
ITSV-2
ITSV-2 software v. 1.0.3.44	ITSV-2_1.0.3.44.zip	Software for the ITSV-2 station. Upgrade procedure - Release notes
ITSV-1
ITSV-1 software v. 1.0.3.224	gxv3240fw.bin	Software for the ITSV-1 station. Upgrade procedure - Release notes
SoftClient
SoftClient v. 1.2.3.1	SoftClientSetup.msi	PC SoftClient Station for ICX and AlphaCom Uninstall any previous version of the SoftClient before installing. Release Notes
Zenitel Client for Edge & Pulse
Zenitel Client for IC-Edge, version 1.6.3.1	Zenitel Client 1.6.3.1.msi	The Zenitel Client is an intercom client for PC, designed for the Pulse & IC-Edge platforms. It is designed to be used as an operator’s intercom or office intercom. Zenitel Client Installation instructions - Release Notes
Flowire
Flowire v. 1.0.3.4	vsf-fcdc3-1.0.3.4.zip	Software for the Flowire unit FCDC-3. Upgrade procedure - Release Notes
Flowire v. 4.1.3.13	zenitel-flowire-4.1.3.13.zip	Software for the Flowire units FCDC1 and FCDC2. Upgrade procedure - Release Notes
Flowire v. 4.1.3.12	zenitel-flowire-4.1.3.12.zip	Software for the Flowire units FCDC1 and FCDC2. Upgrade procedure - Release Notes
CP-CAM Viewer
CP-CAM Viewer, version 2.2.5	Setup_STENTOFON+CP-CAM+Viewer_2.2.5.zip	Demo version of the STENTOFON CP-CAM-Viewer, a computer program running on Microsoft Windows operating systems. The software is able to show the video image of IP video substation 1401110100 on the computer screen.
OLED Fonts		Chinese fonts for OLED display
Chinese fonts for OLED display on	vsf-chinese-font_1.0.0.0_armel.ipk	For stations TCIS-4, TCIS-5, TCIS-6, TCIV-5 and TCIV-6
Patches and Fixes		For INCA based stations
IP Station MAC-address updater	unpack.tar.gz	A software package which fixes an issue related to software upgrade failure on some IP Stations delivered in July and August 2012. Read here for further information.
IP Station not working in SIP or Pulse mode	fix_pulse_and_sip_mode.zip	A software package which fixes an issue that a station was not working in SIP mode or PULSE mode, only in AlphaCom mode. See IP Station works in AlphaCom mode only for further information.
Lua scripts for Turbine		Lua script for Virtual I/O in SIP or Pulse
Lua script for timed remote relay activation	RelayTimer_v1.zip	LUA script for activating timed relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for remote relay activation	RelayOn_v1.zip	LUA script for activating relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for remote relay deactivation	RelayOff_v1.zip	LUA script for deactivating relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for timed remote output activation	OutputTimer_v47.zip	LUA script for activating timed output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote output activation	ActivateOutput_v47.zip	LUA script for activating output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote output deactivation	DeactivateOutput_v47.zip	LUA script for deactivating output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote call cancellation	CallHangup.zip	LUA script for hanging up a call in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for granting door access in TruePortal	TruPortal.zip	LUA script for granting door access in TruePortal.
Lua script for controlling cameras in Milestone	Milestone_v1.zip	LUA script for cameracontrol in Milestone.

Applications and Tools

IMT - OPC Server - Recorders - VS-Operator - VS-Tools
IMT	Download file	Intercom management Tool
IMT v. 3.7.3.0	Zenitel-IMT_3.7.3.0.msi	IMT is a PC tool which allows easy management and upgrade of IP intercom stations. Installation Procedure - Release Notes IMT
OPC Server
VS-OPC Classic Server v. 6.0.3.15	VS-OPC_Classic_for_AlphaCom_Setup_V6.0.3.15.zip	OPC Classic software for AlphaCom. OPC Core Components should also be installed. Installation guide - Release Notes
VS-OPC UA Server 1.0.3.15	VS-OPC_UA_for_AlphaCom_Setup_V1.0.3.15.zip	OPC UA software for AlphaCom. OPC Core Components should also be installed. Installation guide - Release Notes
VS-Operator
VS-Operator Server v. 1.6.3.5	VS-OP_SetupServer_1.6.3.5.zip	Installation software for VS-Operator server. Release Notes
VS-Operator Client v. 1.6.3.5	VS-OP_SetupClient_1.6.3.5.zip	Installation software for VS-Operator client. Release Notes
VS-Recorder v.2		Requires AlphaCom version 11.2.3.1 or newer.
Recorder server software	VSRecorder2Setup_5.90.24234.msi	The recorder server software.
Playback and Configuration Client	VSRecorder2ClientSetup_5.90.24234.msi	The Playback and configuration software
Prerequisites	Prerequisites_181204.zip	A collection of software which is required for the server and/or client to run
Demo license. Expires 1st of January 2025	VS Recorder DEMO License.lic	A demo license; fully functional, but the server stops after 5 hours
API for recorder	NAVR_API_documentation_April_2020.zip	API support files for Recorder 2.0 - API
Recording Software manual	Download the manual from here	Recording Software user manual
License Request Utility	LicenseRequestUtility.exe	License Request Utility software
VS-Tools		The VS-Tools is a software package consisting of three different PC applications
VS-Tools package	VS-Tools-1.04.0011.msi	AlphaCom XE Image Upgrade Application, v. 2.1.3.1. A PC tool for flash image upgrade of AMC-IP boards. Installation procedure. Production Upgrade Application (VS-ProductUpgrade Tool), v. 1.2.3.8. PC tool to Image recovery of a a Zenitel Device. Category:Turbine - Restore Factory Defaults and Software Upgrade Turbine Test and Demo Application, v. 2.4.2.3. PC application that allows you play audio files directly from the Turbine station without connection to any server. It also allows you to do audio recordings to be used for troubleshooting if there are issues related to audio in the Turbine station. Installation procedure.
Turbine Test and Demo Media files	vsf-demo-media_2.0.3.0.ipk	These are the media files needed for the Turbine Test and Demo application.

SNMP files

SNMP files
SNMP MIB files	Download file	Additional information
AlphaCom MIB file v3	MIB_v3.txt	See: SNMP in AlphaCom XE
MIB for IP Stations and Devices	VS-DEVICE-MIB	See: SNMP in IP Stations
Template file for SNMPv3	Download file	Additional information
snmpd.conf	snmpd.conf	See: SNMP_v.3

Interface modules

Milestone - LenelS2 - CCure - Mobotix - Siemens - AlphaNet Service Provider
Milestone	Download file	Additional information
Milestone interface module for Zenitel Connect Pro	Milestone_XProtect_ZenitelConnectProCallHandlerSetup_3.0.9.msi	Interface module for integration between Milestone and Zenitel Connect Pro. See Milestone XProtect - Zenitel Connect Pro Integration
Milestone interface module for ICX-AlphaCom and AlphaCom XE	Milestone_XProtect_ZenitelCallHandlerSetupIcxAlphaCom_3.0.9.msi	Interface module for integration between Milestone and ICX-AlphaCom or AlphaCom XE. See ICX-AlphaCom Integration
Milestone interface module for IC-Edge	Milestone_XProtect_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi	Interface module for integration between Milestone and IC-Edge. See IC-Edge Integration
Milestone XProtect – AddToLogServer Service	AddToLogServerService_Setup_1.0.3.0.zip	This service will enable the logging of call state changes for all intercom stations, station connection status and controller connection status. See Milestone XProtect – AddToLogServer Service
Lenel OnGuard	Download file	Additional information
Zenitel Connect Pro interface for Lenel OnGuard 8.3	8.3 Accessory Add-On for Zenitel Connect 1.0.1.zip	Add-on for Zenitel Connect Pro interface software module for Lenel OnGuard 8.3. See LenelS2 OnGuard - Zenitel Connect Pro integration
ICX-AlphaCom interface for Lenel OnGuard 8.2	onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+ICX+1.0.1.zip	Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.2
IC-EDGE interface for Lenel OnGuard 8.2	onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+IC+Edge+1.0.1.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 8.2
Camera Support interface for Lenel OnGuard 8.2	onguard_8.2_addons_8.2+Add-On+for+Stentofon+Camera+Support+1.0.0.zip	Add-on Camera Support interface software module for Lenel OnGuard 8.2. Required only for TCIV
ICX-AlphaCom interface for Lenel OnGuard 8.1	8.1_Accessory_Add-On_for_Zenitel_ICX_1.0.1.zip	Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.1
IC-EDGE interface for Lenel OnGuard 8.1	8.1_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.1.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 8.1
ICX-AlphaCom interface for Lenel OnGuard 8.0	8.0_Accessory_Add-On_for_Zenitel_ICX_Platform_1.0.1.zip	Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 8.0
IC-EDGE interface for Lenel OnGuard 8.0	8.0_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.3.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 8.0
Camera Support interface for Lenel OnGuard 8.0 and Lenel OnGuard 8.1	8.0_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip	Add-on Camera Support interface software module for Lenel OnGuard 8.0. Required only for TCIV and CP-CAM
ICX-AlphaCom interface for Lenel OnGuard 7.6	7.6_Accessory_Add-On_for_ICX_AlphaCom1.0.0.zip	Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 7.6
IC-EDGE interface for Lenel OnGuard 7.6	7.6_Accessory_Add-On_for_Zenitel_IC-EDGE_System_1.0.0.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 7.6
Camera Support interface for Lenel OnGuard 7.6	7.6_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip	Add-on Camera Support interface software module for Lenel OnGuard 7.6
AlphaCom interface for Lenel OnGuard 7.5	7.5Accessory_Add-On_for_Zenitel_1.0.0.zip	Add-on AlphaCom interface software module for Lenel OnGuard 7.5
Icon set for Lenel OnGuard	Lenel_OnGuard_Stentofon_icons.zip	Icon sets for Lenel OnGuard 2012 maps
CCure 9000
CCURE9000v3.0_VS-AlphaCom_Integration, ver 3.00.001	CCURE9000v3.0_VS-AlphaCom_Integration_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly, ver 3.00.001	CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_ZenitelRecorder_Integration, ver 3.00.001	ZenitelRecorder-CCURE9000v3.0ClientIntegration_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_ZenitelRecorder_Integration_ClientOnly, ver 3.00.001	ZenitelRecorder-CCURE9000v3.0ServerIntegration_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.9_VS-AlphaCom_Integration, ver 2.90.006	CCURE9000v2.9_VS-AlphaCom_Integration_2.90.006.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly, ver 2.90.006	CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly_2.90.006.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.8_VS-AlphaCom_Integration, ver 2.80.009	CCURE9000v2.8_VS-AlphaCom_Integration_2.80.009.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly, ver 2.80.009	CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly_2.80.009.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi	CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi	CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi	CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi	CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi	CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi	CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
AlphaNet Service Provider
AlphaNetServiceProvider v2.1.3.9	AlphaNetServiceProviderService_Setup_V2.1.3.9.msi	The AlphaNetServiceProvider is a software component which makes it possible for several clients to connect to one of the two API ports of the ICX or AlphaCom simultaneously.
Mobotix	Download file	Additional information
Mobotix interface module for Zenitel Connect Pro	Mobotix_HUB_Zenitel_Connect_CallHandlerSetup_3.0.9.msi	Interface module for integration between Mobotix and Zenitel Connect Pro. See Mobotix Hub - Zenitel Connect Pro Integration
Mobotix interface module for ICX-AlphaCom and AlphaCom XE	Mobotix_HUB_Zenitel_ICX_AlphaCom_CallHandlerSetup_3.0.9.msi	Interface module for integration between Mobotix and ICX-AlphaCom or AlphaCom XE. See Mobotix Hub - ICX-AlphaCom Integration
Mobotix interface module for IC-Edge	Mobotix_HUB_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi	Interface module for integration between Mobotix and IC-Edge. See Mobotix Hub - IC-EDGE Integration
Siemens Sivelliance	Download file	Additional information
Siemens Sivelliance interface module for Zenitel Connect Pro	Siemens_Siveliance_ZenitelConnectProCallHandlerSetup_3.0.9.msi	Interface module for integration between Siemens Sivelliance and Zenitel Connect Pro. See Siemens Siveillance - Zenitel Connect Pro Integration
Siemens Sivelliance interface module for ICX-AlphaCom and AlphaCom XE	Siemens_Siveliance_Zenitel_ICX-AlphaCom_CallHandlerSetup_3.0.9.msi	Interface module for integration between Siemens Sivelliance and ICX-AlphaCom or AlphaCom XE. See Siemens Sivelliance - ICX-AlphaCom Integration
Siemens Sivelliance interface module for IC-Edge	Siemens_Siveliance_Zenitel_IC_Edge_CallHandlerSetup_3.0.9	Interface module for integration between Siemens Sivelliance and IC-Edge. See Siemens Sivelliance - IC-EDGE Integration

Audio files

Sample audio files on WAV format
Language	Download file	Description
English (female)	AllClear.wav	"All clear. Repeat. All clear. You may now go back to your designated work areas"
English (female)	UnattendedBaggage.wav	Ding-ding: "A security message. We ask passengers not to leave their luggage unattended at any time. Unattended luggage will be removed"
English (female)	FireAlarm.wav	Dut-dut-dut. "Attention. This is a fire alarm. Please proceed to the nearest emergency exit"
English (male)	LeaveTheTerminal.wav	Four gongs: "Your attention please. An important message to everyone in this terminal. We kindly ask all of you to leave the terminal immediately. An incident has occured, that makes it dangerous to stay in the building. Take your luggage outdoors, and follow the instructions from the staff"
English (female)	ChemicalMuster.wav	"Attention. There has been a chemical release in your area. Evacuate immediately to your designated muster point"
N/A	FourGong.wav	Four times chime signal
N/A	RingTone.wav	Ringing tone from a plain old telephone
N/A	AttentionTone.wav	Dut-dut-dut. Dut-dut-dut. Dut-dut-dut
N/A	Dingdong.wav	Two times chime signal
English (female)	PleaseWait.wav	"Your call is registered, please wait"
English (female)	PleaseWaitAss.wav	"Your call has been registered, please wait for assistance"
English (male)	DoorOpen.wav	"The door is open"
English (male)	DoorOpenEnter.wav	"The door is open, please enter"
English (male)	DoorOpenProceed.wav	"The door is open, please proceed"
English (female)	DoorUnlocked.wav	"The door is unlocked. Please make your way through the entrance"
English (male)	OutOfService.wav	"This device is currently out of service"
English (male)	OutOfServiceInfo.wav	"This device is currently out of service, please contact the information desk"
English (male)	OutOfServiceRecep.wav	"This device is currently out of service, please contact the reception"
English (female)	PinCode.wav	"Please enter the pin code"
English (female)	EnterExtNo.wav	"Please enter the extension number"
English (female)	EnterDirNo.wav	"Please enter the directory number"
English (female)	AckDig6.wav	"Please acknowledge the call by pressing digit 6."
English (female)	FrontDoorMot.wav	"Front door motion detected"
English (female)	FrontDoorOpen.wav	"The front door is open"
English (female)	LibraryClose5.wav	"Attention. The library will close in five minutes"
English (female)	BuildingClose15.wav	Ding-dong: "The building will close in fifteen minutes"
English (female)	WindowOpen.wav	"The office window is open"
English (female)	TakeTicket.wav	"Please take your ticket"
English (female)	ThankYou.wav	"Thank you. Have a nice day"

AudioCodes Gateway

AudioCodes MP11x
AudioCodes MP11x	Download file	Additional information
SIP Gateway MP114/118 firmware v. 6.20	MP118_SIP_F6.20A.045.001.zip	Firmware for AudioCodes gateway MP114 and MP118
SIP Gateway MP114/118 - Call Progress Tone file	call_progress_all_countries3.zip	The Call Progress Tone file contains definitions of busy/dial tones for proper disconnection of phone calls. How to upload the file to the gateway
DConvert (Downloadable Conversion Utility)	DConvert.zip	The AudioCodes TrunkPack Downloadable Conversion Utility (DConvert) is used to create a loadable Call Progress Tones file.
BootP v2.3.0	BootP_v2.3.0.zip	The AudioCodes' BootP/TFTP utility can be used to initialize the gateway by assigning it an IP address, a firmware file (cmp), and a configuration file (ini file). The BootP utility accesses the gateway using its MAC address.
INI files	INI_Files.zip	INI files with default configuration. The ini file can be loaded using AudioCodes' BootP/TFTP utility or via the Web interface.

Useful Tools

Tools
Tools	Download	Additional information
PuTTY	PuTTY	Free Telnet/SSH Client
Audacity	Audacity	Free audio editor and recorder
TFTP server	TFTP server	PC tool used for file transfer
Wireshark	Wireshark	Free packet analyzer computer application. Used for network troubleshooting, analysis, software and communications protocol development, and education.
Kiwi SysLog	Kiwi SysLog	Tool for receiving log messages from the AlphaCom
Tera Term	Tera Term	Free software terminal emulator (communication program) for Windows
WinSCP	WinSCP	Free FTP client
Milestone Generic Event tester	Milestone Generic Event tester	Simulate commands from the AlphaCom to Milestone.