Difference between revisions of "Downloads"

Latest revision as of 10:24, 31 October 2024

Download information

This page contains download links to various Zenitel related software

Download is available for approved users (Zenitel trained sales channels) only

Please contact your local Zenitel representative for more information. If issues with an existing account or access, go to Contact/Support

1 Station and Device Firmware Package (VS-IS)
2 Zenitel Connect Pro (ZCP)
3 ICX-AlphaCom System
4 AlphaCom XE Series (Black AMC-IP board)
5 AlphaCom E Series (Red AMC-IP board)
6 Zenitel PAVA
7 AlphaPro
8 Stations and Devices
9 Applications and Tools
10 SNMP files
11 Interface modules
12 Audio files
13 AudioCodes Gateway
14 Useful Tools

Station and Device Firmware Package (VS-IS)

VS-IS packages

The VS-IS package is a collection of software for intercom devices.

Description

Download file

Additional information

VS-IS 9.0 package

VS-IS_9.0.3.1.zip

Package content:

VSFF8-9.0.3.1: TKIV+/TCIV+/TMIV+/TEIV+
VSFF6-9.0.3.1: Desktop V2/FlushMaster V2/IP-CROR
VSFT-9.0.3.1: Turbine Compact/Extended
VSFF8MP-9.0.3.1: ZMK-1 Multi Purpose Kit
Zenitel IMT ver. 3.7.3.0 - Intercom Management tool for PC
Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system

This package is used in combination with the Intercom Management Tool IMT.

The 1st generation TCIV is not supported by firmware ver 9
Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately from the Stations and Devices section

Each software can also be downloaded separately (Stations and Devices).

Description

Download file

Additional information

VS-IS 8.2 package

VS-IS_8.2.3.3.zip

Package content:

VSFF8-8.2.3.3: TKIV+/TCIV+/TMIV+/TEIV+
VSFF6-8.2.3.3: Desktop V2/FlushMaster V2/IP-CROR
VSFT-8.2.3.3: Turbine Compact/Extended
VSFF8MP-8.2.3.3: ZMK-1 Multi Purpose Kit
Zenitel IMT ver. 3.6.3.0 - Intercom Management tool for PC
Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system

Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description

Download file

Additional information

VS-IS 7.5 package

VS-IS_7.5.3.1.zip

Package content:

VSFF8-7.5.3.1: TKIV+/TCIV+/TMIV+
VSFF6-7.5.3.1: Desktop V2/FlushMaster V2/IP-CROR
VSFT-7.5.3.1: Turbine Compact/Extended
Zenitel IMT ver. 3.3.3.0 - Intercom Management tool for PC
Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system

Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description

Download file

Additional information

VS-IS 6.4 package

VS-IS_6.4.3.10.zip

Package content:

VSFF8-6.4.3.10: TKIV+/TCIV+/TMIV+
VSFF6-6.4.3.9: Desktop V2/FlushMaster V2/IP-CROR
VSFT-6.4.3.9: Turbine Compact/Extended
INCA ver. 2.11.3.1 - Firmware for INCA intercoms
VS-IMT ver. 2.2.3.0 - Intercom Management tool for PC
VS-Client ver. 1.5.3.0 - Soft Client for Edge system

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description

Download file

Additional information

VS-IS 5.1 package

VS-IS_5.1.3.0.zip

Package content:

Turbine ver. 5.1.3.0 - Firmware for Turbine intercoms
INCA ver. 2.11.3.0 - Firmware for INCA intercoms
VS-IMT ver. 1.5.3.0 - Intercom Management tool for PC
VS-Client ver. 1.5.3.0 - Soft Client for Edge system

Each software can also be downloaded separately (Stations and Devices).
The VS-IS 5.1 package supports the IC-EDGE system

Description

Download file

Additional information

VS-IS 4.11 package

VS-IS_4.11.3.2.zip

Package content:

Turbine ver. 4.11.3.1 - Firmware for Turbine intercoms
INCA ver. 2.9.3.2 - Firmware for INCA intercoms
VS-IMT ver. 1.4.3.5 - Intercom Management tool for PC
VS-Client ver. 1.3.3.2 - Soft Client for PULSE systems

Each software can also be downloaded separately (Stations and Devices).
The VS-IS 4.11 package supports the Pulse system

Zenitel Connect Pro (ZCP)

Zenitel Connect Pro		Software for Zenitel Connect Pro running on ICX-510 and in Virtual Environment
Software package	Download file	Additional information
Software update package for ZCP on ICX-510, ver. 1.4.0	Zenitel_Connect_ICX_1.4.0.swu	Upgrade package for Zenitel Connect Pro running on ICX-510 Upgrade procedure - Release Notes
Software update package for ZCP on Virtual Machine, ver. 1.4.0	Zenitel_Connect_VM_1.4.0.swu	Upgrade package for existing installation of Zenitel Connect Pro running on Virtual Machine Upgrade procedure - Release Notes
Installation package for ZCP on VMWare, ver. 1.4.0	Zenitel_Connect_VMware_1.4.0.zip	Installation package for a fresh install of Zenitel Connect Pro running on VMWare Installation procedure - Release Notes
Installation package for ZCP on Virtual Box, ver. 1.4.0	Zenitel_Connect_VBox_1.4.0.zip	Installation package for a fresh install of Zenitel Connect Pro running on Virtual Box Installation procedure - Release Notes
Installation package for Node-Red on Virtual Machine	Zenitel_Connect_VM_1.4.0-node-red.swu	Node Red installation package for Zenitel Connect Pro running on a Virtual Machine Node-Red - Installation
Excel template for importing Users, ver. 1.12	Zenitel_Connect_Excel_Template_1.12.xlsx	Excel Spreadsheet template for importing Users

ICX-AlphaCom System

ICX-AlphaCom System		Software for ICX-500 and ICX-AlphaCom Core
ICX Firmware	Download file	Additional information
ICX-500/510 Software, ver. 1.3.3.2	vsfx-1.3.3.2.swu	Software for the ICX-500/510 Gateway. Upgrade procedure - Release Notes
ICX-500 System Recovery	vsfx-prod-icx500-1.3.3.2.img.zip	Software used for in-field recovery and major system upgrades of the ICX-500. See Image recovery from SD-Card
ICX-510 System Recovery	vsfx-prod-icx510-1.3.3.2.img.zip	Software used for in-field recovery and major system upgrades of the ICX-510. See Image recovery from SD-Card
ICX-Core, ver. 1.3.3.2	ICX-Core-01.00-jammy-1.3.3.2.apt.tar	The ICX-Core software runs on a computer or in a Virtual Machine. Note: Version 1.3.3.2 requires Ubuntu 22.04 for new installations. Previous versions (1.2.3.8 and earlier) required Ubuntu 18.04. Upgrading from 1.2.3.9 must be done via the Linux Console using the normal installation process Upgrading from 1.2.3.8 or lower requires Ubuntu to be upgraded to 22.04 Upgrade from Ubuntu 18.04 to 22.04 can be performed Upgrade ICX-AlphaCom Core to Ubuntu_22.04 Installation procedure - Release Notes
Voice Language Packages	Download file	The Language Packages are installed from the web interface of the ICX.
English v. 06.00	vs-asvp-en_06.00_all.deb	English language package for the ICX System.
Norwegian v. 06.00	vs-asvp-no_06.00_all.deb	Norwegian language package for the ICX System.
Swedish v. 06.00	vs-asvp-sv_06.00_all.deb	Swedish language package for the ICX System.
Danish v. 06.00	vs-asvp-da_06.00_all.deb	Danish language package for the ICX System.
Finnish v. 06.00	vs-asvp-fi_06.00_all.deb	Finnish language package for the ICX System.
German v. 06.00	vs-asvp-de_06.00_all.deb	German language package for the ICX System.
French v. 06.00	vs-asvp-fr_06.00_all.deb	French language package for the ICX System.
Italian v. 06.00	vs-asvp-it_06.00_all.deb	Italian language package for the ICX System.
Korean v. 06.01	vs-asvp-ko_06.01_all.deb	Korean language package for the ICX System.
Chinese v. 06.00	vs-asvp-chn_06.00_all.deb	Chinese language package for the ICX System.
Dutch v. 06.05	vs-asvp-nl_06.05_all.deb	Dutch language package for the ICX System.

AlphaCom XE Series (Black AMC-IP board)

AlphaCom XE (AMC-IP) software		Software for use on AMC-IP boards with hardware revision 05-06 (Black AMC-IP boards)
Firmware version	Download file	Additional information
AMC-IP Software 13.1.3.13	alpha-sys_13.1.3.13.apkg	Requires minimum BSP 32.3.3.1. Upgrade procedure - Release Notes
BSP 32.3.3.11	bsp_32.3.3.11.apkg	Board Support Package (BSP) updates including security updates, and making the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/). Release Notes
Firmware version 12.5.3.4
AMC-IP Software 12.5.3.4	bsp_32.00.3.1_AS_12.5.3.4.apkg	Upgrade procedure - Release Notes
Flash image		Use the VS-Tools application to perform image downgrade
Flash Image BSP 30.01, AlphaSys 11.1.3.3	axeu_b3001_a1101303.aimg	Complete flash image to downgrade to version 11.1.3.3 Installation procedure - Release Notes
ASVP Language Files		Installation procedure
English v. 06.00	asvp_en_06.00.apkg	English language files for the ASVP software module.
Norwegian v. 06.00	asvp_no_06.00.apkg	Norwegian language files for the ASVP software module.
Swedish v. 06.00	asvp_sv_06.00.apkg	Swedish language files for the ASVP software module.
Danish v. 06.00	asvp_da_06.00.apkg	Danish language files for the ASVP software module.
Finnish v. 06.00	asvp_fi_06.00.apkg	Finnish language files for the ASVP software module.
German v. 06.00	asvp_de_06.00.apkg	German language files for the ASVP software module.
French v. 06.00	asvp_fr_06.00.apkg	French language files for the ASVP software module.
Italian v. 06.00	asvp_it_06.00.apkg	Italian language files for the ASVP software module.
Korean v. 06.01	asvp_ko_06.01.apkg	Korean language files for the ASVP software module.
Chinese v. 06.00	asvp_chn_06.00.apkg	Chinese language files for the ASVP software module.
Dutch v. 06.05	asvp_nl_06.05.apkg	Dutch language files for the ASVP software module.

AlphaCom E Series (Red AMC-IP board)

AlphaCom E (AMC-IP) software		Software for use on AMC-IP boards with hardware revision 01-04 (Red AMC-IP boards)
AlphaCom E firmware	Download file	Additional information
AMC-IP Software 11.2.3.11	alpha-sys-11.2.3.11.zip	Software for use on both AlphaCom E and XE boards with hardware revision 01 to 06 (Red and Black boards). NOTE: Configuration will be lost after the upgrade! Before the upgrade, a backup must be made by doing a GetAll from AlphaPro. Warning: This version includes changes in Turbine input mapping from versions prior to 11.2.3.11. See RCI article for details Upgrade procedure - Release Notes
AMC-IP software 10.60.3.14	alpha_sys_10_60_3_14.tbz2	Software for AlphaCom E. Incremental update, 10.51 must be installed first. Upgrade procedure - Release Notes
AMC-IP software 10.51	alpha_sys_10_51.tbz2	Software for AlphaCom E. Full package. Upgrade procedure.
AMC-IP downgrade software	alpha_sys_open_1050.tbz2	Software for downgrading from 10.5x to an earlier version. Must be installed prior to the downgrade.
AlphaCom E Board Support Package		Board Support Package for AMC board hardware revisions 01 to 04 (Red board).
BSP 22.01	bsp-22.01.apkg	Apache and PHP (Web server) updated to latest releases (June 2010 - Apache/2.2.15, PHP/5.2.13). These updates includes several security updates, and makes the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/) run in June 2010. Release Notes
Flash Image
PC application for Flash Image upgrade	AlphaImageUpgradeSetup.zip	A PC tool for flash image upgrade of the AMC-IP. Installation procedure.
Flash Image BSP 22.00, AlphaSys 11.00.3.0	axeu_b2200_a1100300.aimg	Complete flash image for red AMC-IP boards (Hardware version 2 to 4) Installation procedure - Release Notes
Flash Image BSP 07, AlphaSys 10.60.3.11	alpha_uimage_18.aimg	Complete flash image for red AMC-IP to downgrade from software version 11 to version 10. Installation procedure.
Flash Image v. 18	alpha_uimage_18.zip	Complete flash image for AMC-IP. Includes AMC version 10.60.3.10. Installation procedure.
Flash Image v. 16	alpha_uimage_16.zip	Complete flash image for AMC-IP. Includes AMC version 10.52. Installation procedure.
Flash Image v. 12	alpha_uimage_12.zip	Complete flash image for AMC-IP. Includes AMC version 10.21. Installation procedure.
Flash Image v. 20.B03	alpha_uimage_20_B03.zip	Complete flash image for AMC-IP when Billing is used. Flash Image Installation procedure.
Flash Image v. 16 (RedBoot ACE08)	alpha_uimage_16_rba08.zip	Complete flash image for AMC-IP, required for RedBoot version ACE 08 or older. Installation procedure

Zenitel PAVA

Zenitel PAVA		Long Term Support releases of ASL PAVA Software bundles
Software package	Download file	Additional information
VIPEDIA Software Bundle V5.1.4.1P	ASL_VIPEDIA-12_V5.1.4.1P_A_Bundle-01.zip	Release Notes
VIPEDIA Software Bundle V4.2.0.8L	ASL_VIPEDIA-12_V4.2.0.8L_B_Bundle-01.zip	Release Notes
VIPEDIA Software Bundle V3.3.3.2L	VIPEDIA-Software-Bundle-v3.3.3.2L-Package-A-LTS.zip	Release Notes
VIPEDIA Software Bundle V2.1.34.5L	VIPEDIA-Software-Bundle-v2.1.34.5L-Package-A-LTS.zip	Release Notes
Standard DVA message bundle	Standard_DVA.zip	Description of standard DVA files

AlphaPro

AlphaPro		PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems
AlphaPro	Download file	PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems Compatibility overview
AlphaPro v. 12.1.3.0	AlphaPro 12.1.3.0	Compatible with Windows 7, 8, 10 and 11. Can be used with AlphaCom versions 12 and 13, and ICX Installation procedure - Release notes
AlphaPro v. 11.7.3.2	AlphaPro 11.7.3.2	Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11. Release notes
AlphaPro v. 11.5.3.4	AlphaPro 11.5.3.4	Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11. Release notes
AlphaPro v. 11.2.3.5	AlphaPro 11.2.3.5	Compatible with AlphaCom versions 9, 10 and 11. Release notes
AlphaPro v. 10.56	AlphaPro 10.56	Compatible with AlphaCom versions 9 and 10. Release notes
AlphaPro v. 9.23	AlphaPro 9.23	Compatible with AlphaCom versions 8 and 9. Release notes
AlphaPro v. 8.17	AlphaPro 8.17	Compatible with AlphaCom version 8. Release notes
Prerequisites
Sentinel Dongle Driver v. 7.5.9	Sentinel-System-Driver-Installer-7.5.9_Windows.zip	Driver for the AlphaPro dongle.
C++ Library for 32 bit computers	mu_visual_cpp_2015_redistributable_update_3_x86_9052536.zip	Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
C++ Library for 64 bit computers	mu_visual_cpp_2015_redistributable_update_3_x64_9052538.zip	Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
Microsoft .NET Framework 3.5 Service pack 1	dotnetfx35.zip	Microsoft .NET Framework 3.5 Service pack 1.
PrisCom database
Priscom database v.00.92	PRISCOM.zip	Preconfigured database for the PrisCom stations 1007061000 and 1007063000. Configuration Guide for Priscom Stations

Stations and Devices

Stations and Devices
Turbine Video Stations TCIV+, TMIV+, TEIV+ and kit TKIV+	Download file	Additional information
TKIV+/TCIV+/TMIV+ software v. 9.0.3.1	vsff8-9.0.3.1.swu	Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 8.2.3.3	vsff8-8.2.3.3.swu	Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 7.5.3.1	vsff8-7.5.3.1.swu	Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 6.4.3.10	vsff8-6.4.3.10.swu	Upgrade procedure - Release notes
Desktop V2/FlushMaster V2/IP-CROR	Download file	Additional information
Software v. 9.0.3.1	vsff6-9.0.3.1.swu	Upgrade procedure - Release notes
Software v. 8.2.3.3	vsff6-8.2.3.3.swu	Upgrade procedure - Release notes
Software v. 7.5.3.1	vsff6-7.5.3.1.swu	Upgrade procedure - Release notes
Software v. 6.4.3.9	vsff6-6.4.3.9.swu	Upgrade procedure - Release notes
ZMK-1 - Multi Purpose Kit	Download file	Additional information
Software v. 9.0.3.1	vsff8mp-9.0.3.1.swu	Upgrade procedure - Release notes
Software v. 8.2.3.3	vsff8mp-8.2.3.3.swu	Upgrade procedure - Release notes
Turbine Compact & Extended	Download file	Additional information
Turbine software v. 9.0.3.1	vsft-9.0.3.1.swu	Upgrade procedure - Release notes Note: The 1st generation of Turbine Video stations, TCIV-x, is not supported by version 9 firmware.
Turbine software v. 9.0.3.1	vsft-9.0.3.1.zip	Upgrade procedure - Release notes Note: The 1st generation of Turbine Video stations, TCIV-x, is not supported by version 9 firmware.
Turbine software v. 8.2.3.3	vsft-8.2.3.3.swu	Upgrade procedure - Release notes
Turbine software v. 8.2.3.3	vsft-8.2.3.3.zip	Upgrade procedure - Release notes
Turbine software v. 7.5.3.1	vsft-7.5.3.1.swu	Upgrade procedure - Release notes
Turbine software v. 7.5.3.1	vsft-7.5.3.1.zip	Upgrade procedure - Release notes
Turbine software v. 6.4.3.9	vsft-6.4.3.9.swu	Upgrade procedure - Release notes
Turbine software v. 6.4.3.9	vsft-6.4.3.9.zip	Upgrade procedure - Release notes
Turbine software v. 5.1.3.0	vsft-5.1.3.0.zip	Upgrade procedure - Release notes
Turbine software v. 4.11.3.1	vsft-4.11.3.1.zip	Upgrade procedure - Release notes
Turbine software v. 4.9.3.3	vsft-4.9.3.3.zip	Upgrade procedure - Release notes
Turbine software v. 4.7.3.2	sti-4.7.3.2.zip	Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.7.3.2. Upgrade procedure - Release notes
Turbine software v. 4.7.3.0	sti-prod-4.7.3.0.zip	Used as an intermediate version when upgrading from version 3.0.x.x to latest version. Upgrade procedure - Release notes
Turbine software v. 4.2.3.17	sti-prod-4.2.3.17.zip	Used when upgrading from version 3.0.x.x to version 4.2.3.17. Upgrade procedure - Release notes
Turbine software v. 4.2.3.17	sti-4.2.3.17.zip	Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.2.3.17. Upgrade procedure - Release notes
Turbine software v. 3.0.3.5	tsi-3.0.3.5.zip	Used as an intermediate version when upgrading from version 3.0.x.x to latest version. Upgrade procedure
Turbine software v. 3.0.3.4	tsi-3.0.3.4.zip	Software for the Turbine Compact station range. Upgrade procedure - Release notes
PC application for Flash Image recovery	See VS-Tools	A PC tool for flash image upgrade of Turbine stations is included in the VS-Tools software package. See VS-Tools
INCA and IP-ARIO
IP Station Main software v. 02.11.3.1	A100G80200.02_11_3_1.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support Pulse mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.09.3.2	A100G80200.02_09_3_2.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support IC-Edge mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.08.3.3	A100G80200.02_08_3_3.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
IP Station Main software v. 02.05.3.4	A100G80200.02_05_3_4.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
IP DualDisplay
IP DualDisplay Station software v. 02.11.3.1	A100G802D0.02_11_3_1.zip	This software is for IP DualDisplay only. Note! This version does not support Pulse mode. Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.09.3.2	A100G802D0.02_09_3_2.zip	This software is for IP DualDisplay only. Note! This version does not support IC-Edge mode. Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.08.3.3	A100G802D0.02_08_3_3.zip	This software is for IP DualDisplay only. Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.05.3.4	A100G802D0.02_05_3_4.zip	This software is for IP DualDisplay only. Upgrade Procedure - Release notes
IP Video Desktop
IP Video Display file system and firmware v2.4	20161115_StentofonIpDesktopVideo_Fw24.zip	Firmware and file system for the Video Display Module of IP Desktop Station 1408001635. Upgrade Procedure - Release notes
IP Station Main software v. 02.11.3.1	A100G80200.02_11_3_1.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support Pulse mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.09.3.2	A100G80200.02_09_3_2.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Note! This version does not support IC-Edge mode. Upgrade Procedure - Release notes
IP Station Main software v. 02.08.3.3	A100G80200.02_08_3_3.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
IP Station Main software v. 02.05.3.4	A100G80200.02_05_3_4.zip	This software supports all IP Stations in the INCA family, except the IP Dual Display. Upgrade Procedure - Release notes
ITSV-5
ITSV-5 software v. 1.0.3.24	ITSV-5_1.0.3.24.zip	Software for the ITSV-5 station. Upgrade procedure - Release notes NOTE: After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed
ITSV-5 software v. 1.0.1.33	ITSV-5_1.0.1.33.zip	Software for the ITSV-5 station. Upgrade procedure - Release notes
ITSV-4
ITSV-4 software v. 1.0.3.24	ITSV-4_1.0.3.24.zip	Software for the ITSV-4 station. Upgrade procedure - Release notes NOTE: After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed
ITSV-4 software v. 1.0.1.33	ITSV-4_1.0.1.33.zip	Software for the ITSV-4 station. Upgrade procedure - Release notes
ITSV-3
ITSV-3 software v. 1.0.3.46	ITSV-3_1.0.3.46.zip	Software for the ITSV-3 station. Upgrade procedure - Release notes
Customized GUI file	itsv-3cust	A customization file that disables WiFi and Settings. See ITSV-3_GUI_Config_Tool
ITSV-2
ITSV-2 software v. 1.0.3.44	ITSV-2_1.0.3.44.zip	Software for the ITSV-2 station. Upgrade procedure - Release notes
ITSV-1
ITSV-1 software v. 1.0.3.224	gxv3240fw.bin	Software for the ITSV-1 station. Upgrade procedure - Release notes
SoftClient
SoftClient v. 1.2.3.1	SoftClientSetup.msi	PC SoftClient Station for ICX and AlphaCom Uninstall any previous version of the SoftClient before installing. Release Notes
Zenitel Client for Edge & Pulse
Zenitel Client for IC-Edge, version 1.6.3.1	Zenitel Client 1.6.3.1.msi	The Zenitel Client is an intercom client for PC, designed for the Pulse & IC-Edge platforms. It is designed to be used as an operator’s intercom or office intercom. Zenitel Client Installation instructions - Release Notes
Flowire
Flowire v. 1.0.3.4	vsf-fcdc3-1.0.3.4.zip	Software for the Flowire unit FCDC-3. Upgrade procedure - Release Notes
Flowire v. 4.1.3.13	zenitel-flowire-4.1.3.13.zip	Software for the Flowire units FCDC1 and FCDC2. Upgrade procedure - Release Notes
Flowire v. 4.1.3.12	zenitel-flowire-4.1.3.12.zip	Software for the Flowire units FCDC1 and FCDC2. Upgrade procedure - Release Notes
CP-CAM Viewer
CP-CAM Viewer, version 2.2.5	Setup_STENTOFON+CP-CAM+Viewer_2.2.5.zip	Demo version of the STENTOFON CP-CAM-Viewer, a computer program running on Microsoft Windows operating systems. The software is able to show the video image of IP video substation 1401110100 on the computer screen.
OLED Fonts		Chinese fonts for OLED display
Chinese fonts for OLED display on	vsf-chinese-font_1.0.0.0_armel.ipk	For stations TCIS-4, TCIS-5, TCIS-6, TCIV-5 and TCIV-6
Patches and Fixes		For INCA based stations
IP Station MAC-address updater	unpack.tar.gz	A software package which fixes an issue related to software upgrade failure on some IP Stations delivered in July and August 2012. Read here for further information.
IP Station not working in SIP or Pulse mode	fix_pulse_and_sip_mode.zip	A software package which fixes an issue that a station was not working in SIP mode or PULSE mode, only in AlphaCom mode. See IP Station works in AlphaCom mode only for further information.
Lua scripts for Turbine		Lua script for Virtual I/O in SIP or Pulse
Lua script for timed remote relay activation	RelayTimer_v1.zip	LUA script for activating timed relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for remote relay activation	RelayOn_v1.zip	LUA script for activating relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for remote relay deactivation	RelayOff_v1.zip	LUA script for deactivating relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for timed remote output activation	OutputTimer_v47.zip	LUA script for activating timed output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote output activation	ActivateOutput_v47.zip	LUA script for activating output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote output deactivation	DeactivateOutput_v47.zip	LUA script for deactivating output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote call cancellation	CallHangup.zip	LUA script for hanging up a call in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for granting door access in TruePortal	TruPortal.zip	LUA script for granting door access in TruePortal.
Lua script for controlling cameras in Milestone	Milestone_v1.zip	LUA script for cameracontrol in Milestone.

Applications and Tools

IMT - OPC Server - Recorders - VS-Operator - VS-Tools
IMT	Download file	Intercom management Tool
IMT v. 3.7.3.0	Zenitel-IMT_3.7.3.0.msi	IMT is a PC tool which allows easy management and upgrade of IP intercom stations. Installation Procedure - Release Notes IMT
OPC Server
VS-OPC Classic Server v. 6.0.3.15	VS-OPC_Classic_for_AlphaCom_Setup_V6.0.3.15.zip	OPC Classic software for AlphaCom. OPC Core Components should also be installed. Installation guide - Release Notes
VS-OPC UA Server 1.0.3.15	VS-OPC_UA_for_AlphaCom_Setup_V1.0.3.15.zip	OPC UA software for AlphaCom. OPC Core Components should also be installed. Installation guide - Release Notes
VS-Operator
VS-Operator Server v. 1.6.3.5	VS-OP_SetupServer_1.6.3.5.zip	Installation software for VS-Operator server. Release Notes
VS-Operator Client v. 1.6.3.5	VS-OP_SetupClient_1.6.3.5.zip	Installation software for VS-Operator client. Release Notes
VS-Recorder v.2		Requires AlphaCom version 11.2.3.1 or newer.
Recorder server software	VSRecorder2Setup_5.90.24234.msi	The recorder server software.
Playback and Configuration Client	VSRecorder2ClientSetup_5.90.24234.msi	The Playback and configuration software
Prerequisites	Prerequisites_181204.zip	A collection of software which is required for the server and/or client to run
Demo license. Expires 1st of January 2025	VS Recorder DEMO License.lic	A demo license; fully functional, but the server stops after 5 hours
API for recorder	NAVR_API_documentation_April_2020.zip	API support files for Recorder 2.0 - API
Recording Software manual	Download the manual from here	Recording Software user manual
License Request Utility	LicenseRequestUtility.exe	License Request Utility software
VS-Tools		The VS-Tools is a software package consisting of three different PC applications
VS-Tools package	VS-Tools-1.04.0011.msi	AlphaCom XE Image Upgrade Application, v. 2.1.3.1. A PC tool for flash image upgrade of AMC-IP boards. Installation procedure. Production Upgrade Application (VS-ProductUpgrade Tool), v. 1.2.3.8. PC tool to Image recovery of a a Zenitel Device. Category:Turbine - Restore Factory Defaults and Software Upgrade Turbine Test and Demo Application, v. 2.4.2.3. PC application that allows you play audio files directly from the Turbine station without connection to any server. It also allows you to do audio recordings to be used for troubleshooting if there are issues related to audio in the Turbine station. Installation procedure.
Turbine Test and Demo Media files	vsf-demo-media_2.0.3.0.ipk	These are the media files needed for the Turbine Test and Demo application.

SNMP files

SNMP files
SNMP MIB files	Download file	Additional information
AlphaCom MIB file v3	MIB_v3.txt	See: SNMP in AlphaCom XE
MIB for IP Stations and Devices	VS-DEVICE-MIB	See: SNMP in IP Stations
Template file for SNMPv3	Download file	Additional information
snmpd.conf	snmpd.conf	See: SNMP_v.3

Interface modules

Milestone - LenelS2 - CCure - Mobotix - Siemens - AlphaNet Service Provider
Milestone	Download file	Additional information
Milestone interface module for Zenitel Connect Pro	Milestone_XProtect_ZenitelConnectProCallHandlerSetup_3.0.9.msi	Interface module for integration between Milestone and Zenitel Connect Pro. See Milestone XProtect - Zenitel Connect Pro Integration
Milestone interface module for ICX-AlphaCom and AlphaCom XE	Milestone_XProtect_ZenitelCallHandlerSetupIcxAlphaCom_3.0.9.msi	Interface module for integration between Milestone and ICX-AlphaCom or AlphaCom XE. See ICX-AlphaCom Integration
Milestone interface module for IC-Edge	Milestone_XProtect_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi	Interface module for integration between Milestone and IC-Edge. See IC-Edge Integration
Milestone XProtect – AddToLogServer Service	AddToLogServerService_Setup_1.0.3.0.zip	This service will enable the logging of call state changes for all intercom stations, station connection status and controller connection status. See Milestone XProtect – AddToLogServer Service
Lenel OnGuard	Download file	Additional information
Zenitel Connect Pro interface for Lenel OnGuard 8.3	8.3 Accessory Add-On for Zenitel Connect 1.0.1.zip	Add-on for Zenitel Connect Pro interface software module for Lenel OnGuard 8.3. See LenelS2 OnGuard - Zenitel Connect Pro integration
ICX-AlphaCom interface for Lenel OnGuard 8.2	onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+ICX+1.0.1.zip	Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.2
IC-EDGE interface for Lenel OnGuard 8.2	onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+IC+Edge+1.0.1.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 8.2
Camera Support interface for Lenel OnGuard 8.2	onguard_8.2_addons_8.2+Add-On+for+Stentofon+Camera+Support+1.0.0.zip	Add-on Camera Support interface software module for Lenel OnGuard 8.2. Required only for TCIV
ICX-AlphaCom interface for Lenel OnGuard 8.1	8.1_Accessory_Add-On_for_Zenitel_ICX_1.0.1.zip	Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.1
IC-EDGE interface for Lenel OnGuard 8.1	8.1_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.1.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 8.1
ICX-AlphaCom interface for Lenel OnGuard 8.0	8.0_Accessory_Add-On_for_Zenitel_ICX_Platform_1.0.1.zip	Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 8.0
IC-EDGE interface for Lenel OnGuard 8.0	8.0_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.3.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 8.0
Camera Support interface for Lenel OnGuard 8.0 and Lenel OnGuard 8.1	8.0_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip	Add-on Camera Support interface software module for Lenel OnGuard 8.0. Required only for TCIV and CP-CAM
ICX-AlphaCom interface for Lenel OnGuard 7.6	7.6_Accessory_Add-On_for_ICX_AlphaCom1.0.0.zip	Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 7.6
IC-EDGE interface for Lenel OnGuard 7.6	7.6_Accessory_Add-On_for_Zenitel_IC-EDGE_System_1.0.0.zip	Add-on IC-EDGE interface software module for Lenel OnGuard 7.6
Camera Support interface for Lenel OnGuard 7.6	7.6_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip	Add-on Camera Support interface software module for Lenel OnGuard 7.6
AlphaCom interface for Lenel OnGuard 7.5	7.5Accessory_Add-On_for_Zenitel_1.0.0.zip	Add-on AlphaCom interface software module for Lenel OnGuard 7.5
Icon set for Lenel OnGuard	Lenel_OnGuard_Stentofon_icons.zip	Icon sets for Lenel OnGuard 2012 maps
CCure 9000
CCURE9000v3.0_VS-AlphaCom_Integration, ver 3.00.001	CCURE9000v3.0_VS-AlphaCom_Integration_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly, ver 3.00.001	CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_ZenitelRecorder_Integration, ver 3.00.001	ZenitelRecorder-CCURE9000v3.0ClientIntegration_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_ZenitelRecorder_Integration_ClientOnly, ver 3.00.001	ZenitelRecorder-CCURE9000v3.0ServerIntegration_3.00.001.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.9_VS-AlphaCom_Integration, ver 2.90.006	CCURE9000v2.9_VS-AlphaCom_Integration_2.90.006.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly, ver 2.90.006	CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly_2.90.006.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.8_VS-AlphaCom_Integration, ver 2.80.009	CCURE9000v2.8_VS-AlphaCom_Integration_2.80.009.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly, ver 2.80.009	CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly_2.80.009.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi	CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi	CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi	CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi	CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi	CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi	CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi	To save the file on your PC, right-click the link and select "Save target as..."
AlphaNet Service Provider
AlphaNetServiceProvider v2.1.3.9	AlphaNetServiceProviderService_Setup_V2.1.3.9.msi	The AlphaNetServiceProvider is a software component which makes it possible for several clients to connect to one of the two API ports of the ICX or AlphaCom simultaneously.
Mobotix	Download file	Additional information
Mobotix interface module for Zenitel Connect Pro	Mobotix_HUB_Zenitel_Connect_CallHandlerSetup_3.0.9.msi	Interface module for integration between Mobotix and Zenitel Connect Pro. See Mobotix Hub - Zenitel Connect Pro Integration
Mobotix interface module for ICX-AlphaCom and AlphaCom XE	Mobotix_HUB_Zenitel_ICX_AlphaCom_CallHandlerSetup_3.0.9.msi	Interface module for integration between Mobotix and ICX-AlphaCom or AlphaCom XE. See Mobotix Hub - ICX-AlphaCom Integration
Mobotix interface module for IC-Edge	Mobotix_HUB_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi	Interface module for integration between Mobotix and IC-Edge. See Mobotix Hub - IC-EDGE Integration
Siemens Sivelliance	Download file	Additional information
Siemens Sivelliance interface module for Zenitel Connect Pro	Siemens_Siveliance_ZenitelConnectProCallHandlerSetup_3.0.9.msi	Interface module for integration between Siemens Sivelliance and Zenitel Connect Pro. See Siemens Siveillance - Zenitel Connect Pro Integration
Siemens Sivelliance interface module for ICX-AlphaCom and AlphaCom XE	Siemens_Siveliance_Zenitel_ICX-AlphaCom_CallHandlerSetup_3.0.9.msi	Interface module for integration between Siemens Sivelliance and ICX-AlphaCom or AlphaCom XE. See Siemens Sivelliance - ICX-AlphaCom Integration
Siemens Sivelliance interface module for IC-Edge	Siemens_Siveliance_Zenitel_IC_Edge_CallHandlerSetup_3.0.9	Interface module for integration between Siemens Sivelliance and IC-Edge. See Siemens Sivelliance - IC-EDGE Integration

Audio files

Sample audio files on WAV format
Language	Download file	Description
English (female)	AllClear.wav	"All clear. Repeat. All clear. You may now go back to your designated work areas"
English (female)	UnattendedBaggage.wav	Ding-ding: "A security message. We ask passengers not to leave their luggage unattended at any time. Unattended luggage will be removed"
English (female)	FireAlarm.wav	Dut-dut-dut. "Attention. This is a fire alarm. Please proceed to the nearest emergency exit"
English (male)	LeaveTheTerminal.wav	Four gongs: "Your attention please. An important message to everyone in this terminal. We kindly ask all of you to leave the terminal immediately. An incident has occured, that makes it dangerous to stay in the building. Take your luggage outdoors, and follow the instructions from the staff"
English (female)	ChemicalMuster.wav	"Attention. There has been a chemical release in your area. Evacuate immediately to your designated muster point"
N/A	FourGong.wav	Four times chime signal
N/A	RingTone.wav	Ringing tone from a plain old telephone
N/A	AttentionTone.wav	Dut-dut-dut. Dut-dut-dut. Dut-dut-dut
N/A	Dingdong.wav	Two times chime signal
English (female)	PleaseWait.wav	"Your call is registered, please wait"
English (female)	PleaseWaitAss.wav	"Your call has been registered, please wait for assistance"
English (male)	DoorOpen.wav	"The door is open"
English (male)	DoorOpenEnter.wav	"The door is open, please enter"
English (male)	DoorOpenProceed.wav	"The door is open, please proceed"
English (female)	DoorUnlocked.wav	"The door is unlocked. Please make your way through the entrance"
English (male)	OutOfService.wav	"This device is currently out of service"
English (male)	OutOfServiceInfo.wav	"This device is currently out of service, please contact the information desk"
English (male)	OutOfServiceRecep.wav	"This device is currently out of service, please contact the reception"
English (female)	PinCode.wav	"Please enter the pin code"
English (female)	EnterExtNo.wav	"Please enter the extension number"
English (female)	EnterDirNo.wav	"Please enter the directory number"
English (female)	AckDig6.wav	"Please acknowledge the call by pressing digit 6."
English (female)	FrontDoorMot.wav	"Front door motion detected"
English (female)	FrontDoorOpen.wav	"The front door is open"
English (female)	LibraryClose5.wav	"Attention. The library will close in five minutes"
English (female)	BuildingClose15.wav	Ding-dong: "The building will close in fifteen minutes"
English (female)	WindowOpen.wav	"The office window is open"
English (female)	TakeTicket.wav	"Please take your ticket"
English (female)	ThankYou.wav	"Thank you. Have a nice day"

AudioCodes Gateway

AudioCodes MP11x
AudioCodes MP11x	Download file	Additional information
SIP Gateway MP114/118 firmware v. 6.20	MP118_SIP_F6.20A.045.001.zip	Firmware for AudioCodes gateway MP114 and MP118
SIP Gateway MP114/118 - Call Progress Tone file	call_progress_all_countries3.zip	The Call Progress Tone file contains definitions of busy/dial tones for proper disconnection of phone calls. How to upload the file to the gateway
DConvert (Downloadable Conversion Utility)	DConvert.zip	The AudioCodes TrunkPack Downloadable Conversion Utility (DConvert) is used to create a loadable Call Progress Tones file.
BootP v2.3.0	BootP_v2.3.0.zip	The AudioCodes' BootP/TFTP utility can be used to initialize the gateway by assigning it an IP address, a firmware file (cmp), and a configuration file (ini file). The BootP utility accesses the gateway using its MAC address.
INI files	INI_Files.zip	INI files with default configuration. The ini file can be loaded using AudioCodes' BootP/TFTP utility or via the Web interface.

Useful Tools

Tools
Tools	Download	Additional information
PuTTY	PuTTY	Free Telnet/SSH Client
Audacity	Audacity	Free audio editor and recorder
TFTP server	TFTP server	PC tool used for file transfer
Wireshark	Wireshark	Free packet analyzer computer application. Used for network troubleshooting, analysis, software and communications protocol development, and education.
Kiwi SysLog	Kiwi SysLog	Tool for receiving log messages from the AlphaCom
Tera Term	Tera Term	Free software terminal emulator (communication program) for Windows
WinSCP	WinSCP	Free FTP client
Milestone Generic Event tester	Milestone Generic Event tester	Simulate commands from the AlphaCom to Milestone.

Difference between revisions of "Downloads"

From Zenitel Wiki

Latest revision as of 10:24, 31 October 2024

Contents

Station and Device Firmware Package (VS-IS)

Zenitel Connect Pro (ZCP)

ICX-AlphaCom System

AlphaCom XE Series (Black AMC-IP board)

AlphaCom E Series (Red AMC-IP board)

Zenitel PAVA

AlphaPro

Stations and Devices

Applications and Tools

SNMP files

Interface modules

Audio files

AudioCodes Gateway

Useful Tools

@@ Line 1: / Line 1: @@
-This article contains download links to various STENTOFON related software.
+<!--------------------------------Banner across top of page------------------------------>
+{| style="width:100%; background:#ffd400; margin-top:0.5em; margin-bottom:0em;border:1px solid silver; text-align:center;"
+| style="width:100%; color:#000" |<!--
-== AlphaCom XE Series Software (Black AMC-IP board) ==
+<!----------"Welcome to AlphaWiki" and article count---------->
+{| style="width:100%; border:solid 0px; background:none;"
+| style="width:maximum; text-align:center; white-space:wrap; color:#000;" |
+<div style="font-size:2rem; font-weight:600; border:none; margin:0; padding:.1em; color:#000;">Download information</div>
+<div style="top:+0.2em; font-size:1rem">This page contains download links to various Zenitel related software</div>
+<div style="top:+0.2em; font-size:1rem">Download is available for <b>approved</b> users (Zenitel trained sales channels) only</div>
+<div style="top:+0.2em;font-size:1rem">Please contact your local [https://www.zenitel.com/contact Zenitel representative] for more information. If issues with an existing account or access, go to [[Contact|Contact/Support]]</div>
+|}
+|}
+{{AEIPS}}
-=== AlphaCom (AMC-IP) software ===
+==Station and Device Firmware Package (VS-IS)==
+{| class="wikitable mw-collapsible mw-collapsed" border="1"
+! colspan="2" style="background:#ffd400;" width="620" |'''VS-IS packages'''
+! style="background:#ffd400;" width="700" |The VS-IS package is a collection of software for intercom devices.
+|-
+! scope="row" |'''Description'''||'''Download file'''||'''Additional information'''
+|-
+|VS-IS 9.0 package|| align="center" |[https://alpha.zenitel.com/downloads/VS-IS_9.0.3.1.zip VS-IS_9.0.3.1.zip]||Package content:
-'''Notes on AMC-IP Software 11.3.3.1b and later:'''
+*VSFF8-9.0.3.1: TKIV+/TCIV+/TMIV+/TEIV+
-* This software can be installed on black AMC-IP boards only (HW version 5 or 6).
+*VSFF6-9.0.3.1: Desktop V2/FlushMaster V2/IP-CROR
-* Due to dependencies, the upgrade procedure is as follows:
+*VSFT-9.0.3.1: Turbine Compact/Extended
-** Check current AMC version. If the AMC version is lower than 11.2.3.6, upgrade the AMC-IP board to version 11.2.3.9
+*VSFF8MP-9.0.3.1: ZMK-1 Multi Purpose Kit
-** Install BSP version 30.03.
+*Zenitel IMT ver. 3.7.3.0 - [[IMT - Intercom Management Tool|Intercom Management tool]] for PC
-** Upgrade the AMC-IP board to version 11.3.3.2
+*Zenitel-Client ver. 1.6.3.1 - [[Zenitel Client|Soft Client]] for Edge system
-<br>
+This package is used in combination with the [[IMT - Discover & Upgrade|Intercom Management Tool IMT.]]<br>
-{| border="1"
-! style="background:#ffdead;" width="300" |System
+{{note|
-! style="background:#ffdead;" width="70" |Size (kB)
+* ''The 1st generation TCIV is not supported by firmware ver 9''
-! style="background:#ffdead;" width="190" |Download file
+* ''Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately from the [[#Stations_and_Devices|Stations and Devices]] section}}
-! style="background:#ffdead;" width="600" |Additional information
+Each software can also be downloaded separately ([[#Stations_and_Devices|Stations and Devices]]).<br>
 |-
-| AMC-IP Software 11.3.3.2  || align=center | 2.027 || align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/alpha-sys-11.3.3.2.apkg alpha-sys-11.3.3.2.apkg]|| Software for for AMC board hardware revisions 05 and 06 (Black board) only. See also [[Release_Notes_AlphaCom_11.03| Release Notes]]
+! scope="row" |'''Description'''||'''Download file'''||'''Additional information'''
 |-
-| AMC-IP Software 11.2.3.9  || align=center | 2.150 || align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/alpha-sys-11.2.3.9.apkg alpha-sys-11.2.3.9.apkg]|| Software for use on both AlphaCom E and XE boards with hardware revision 01 to 06 (Red and Black boards). See also [[Release_Notes_AlphaCom_11.02| Release Notes]]
+|VS-IS 8.2 package|| align="center" |[https://alpha.zenitel.com/downloads/VS-IS_8.2.3.3.zip VS-IS_8.2.3.3.zip]||Package content:
-|-
-|}
+*VSFF8-8.2.3.3: TKIV+/TCIV+/TMIV+/TEIV+
-<br><br>
+*VSFF6-8.2.3.3: Desktop V2/FlushMaster V2/IP-CROR
+*VSFT-8.2.3.3: Turbine Compact/Extended
+*VSFF8MP-8.2.3.3: ZMK-1 Multi Purpose Kit
+*Zenitel IMT ver. 3.6.3.0 - [[IMT - Intercom Management Tool|Intercom Management tool]] for PC
+*Zenitel-Client ver. 1.6.3.1 - [[Zenitel Client|Soft Client]] for Edge system
-=== AlphaCom Board Support Package BSP ===
+Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in [[#Stations_and_Devices|Stations and Devices]]<br>
-Apache and PHP (Web server) updated to latest releases (June 2010 - Apache/2.2.15, PHP/5.2.13).
-These updates includes several security updates, and makes the AlphaCom pass the  Nessus Vulnerability Scanner (http://www.nessus.org/nessus/) run in June 2010.
+[[IMT - Discover & Upgrade|Upgrade devices using the IMT tool.]]<br>
-{| border="1"
+Each software can also be downloaded separately ([[#Stations_and_Devices|Stations and Devices]]).<br>
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| BSP 30.03  || align=center | 1.860 || align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/bsp-30.03.apkg bsp-30.03.apkg]|| Board Support Package for AMC board hardware revisions 05 and 06 (Black board). See also [[Release_Notes_AlphaCom_Board_Support_Package#Boards_Revision_05_and_06_.28Black.29| Release Notes]]
+! scope="row" |'''Description'''||'''Download file'''||'''Additional information'''
 |-
-| BSP 30.01  || align=center | 1.380 || align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/bsp-30.01.apkg bsp-30.01.apkg]|| Board Support Package for AMC board hardware revisions 05 and 06 (Black board). See also [[Release_Notes_AlphaCom_Board_Support_Package#Boards_Revision_05_and_06_.28Black.29| Release Notes]]
+|VS-IS 7.5 package|| align="center" |[https://alpha.zenitel.com/downloads/VS-IS_7.5.3.1.zip VS-IS_7.5.3.1.zip]||Package content:
-|-
-|}
+*VSFF8-7.5.3.1: TKIV+/TCIV+/TMIV+
-<br><br>
+*VSFF6-7.5.3.1: Desktop V2/FlushMaster V2/IP-CROR
+*VSFT-7.5.3.1: Turbine Compact/Extended
+*Zenitel IMT ver. 3.3.3.0 - [[IMT - Intercom Management Tool|Intercom Management tool]] for PC
+*Zenitel-Client ver. 1.6.3.1 - [[Zenitel Client|Soft Client]] for Edge system
+Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in [[#Stations_and_Devices|Stations and Devices]]<br>
-=== Flash Image ===
+[[IMT - Discover & Upgrade|Upgrade devices using the IMT tool.]]<br>
-{| border="1"
+Each software can also be downloaded separately ([[#Stations_and_Devices|Stations and Devices]]).<br>
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| PC application for Flash Image upgrade  || align=center | 597 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaImageUpgradeSetupXE.msi AlphaImageUpgradeSetupXE.msi] || A PC tool for flash image upgrade of AMC-IP boards to XE images. [[AMC Flash Image Update XE|Installation procedure]].
+! scope="row" |'''Description'''||'''Download file'''||'''Additional information'''
 |-
-| Flash Image BSP 30.01, AlphaSys 11.1.3.3 || align=center | 21.784 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/axeu_b3001_a1101303.aimg axeu_b3001_a1101303.aimg] || Complete flash image for black AMC-IP boards (Hardware version 5 and 6) <br/>
+|VS-IS 6.4 package|| align="center" |[https://alpha.zenitel.com/downloads/VS-IS_6.4.3.10.zip VS-IS_6.4.3.10.zip]||Package content:
-See also [[Release_Notes_AlphaCom_XE_Flash_Images#AlphaCom_XE_Flash_Image_b30.00_a11.00.3.0| Release Notes]] and [[AMC Flash Image Update XE|Installation procedure]].
-|}
- * '''Note!''' When downloading the '''.aimg''' files some browsers will rename the file extension to .zip.
-   Before opening with the AlphaImageUpgradeXE application please rename the extension to .aimg
-<br><br>
-== AlphaCom E Series Software (Red AMC-IP board) ==
+*VSFF8-6.4.3.10: TKIV+/TCIV+/TMIV+
+*VSFF6-6.4.3.9: Desktop V2/FlushMaster V2/IP-CROR
+*VSFT-6.4.3.9: Turbine Compact/Extended
+*INCA ver. 2.11.3.1 - Firmware for [[:Category:Stations#INCA_stations|INCA intercoms]]
+*VS-IMT ver. 2.2.3.0 - [[IMT - Intercom Management Tool|Intercom Management tool]] for PC
+*VS-Client ver. 1.5.3.0 - [[VS-Client|Soft Client]] for Edge system
-Software for use on AlphaCom E boards with HW revision 01-04 (Red AMC-IP boards)
+[[IMT - Discover & Upgrade|Upgrade devices using the IMT tool.]]<br>
-=== AlphaCom (AMC-IP) software ===
+Each software can also be downloaded separately ([[#Stations_and_Devices|Stations and Devices]]).<br>
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| AMC-IP Software 11.2.3.7  || align=center | 2.160 || align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/alpha-sys-11.2.3.7.apkg alpha-sys-11.2.3.7.apkg]|| Software for use on both AlphaCom E and XE boards with hardware revision 01 to 06 (Red and Black boards). See also [[Release_Notes_AlphaCom_11.02| Release Notes]]
+! scope="row" |'''Description'''||'''Download file'''||'''Additional information'''
 |-
-| AMC-IP software 10.60.3.14  || align=center | 1.829|| align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_sys_10_60_3_14.tbz2 alpha_sys_10_60_3_14.tbz2]|| Software for AlphaCom E. Incremental update, 10.51 must be installed first. [[AMC-IP software upgrade|Upgrade procedure]].
+|VS-IS 5.1 package|| align="center" |[https://alpha.zenitel.com/downloads/VS-IS_5.1.3.0.zip VS-IS_5.1.3.0.zip]||Package content:
+*Turbine ver. 5.1.3.0 - Firmware for [[:Category:Stations#Turbine_stations|Turbine intercoms]]
+*INCA ver. 2.11.3.0 - Firmware for [[:Category:Stations#INCA_stations|INCA intercoms]]
+*VS-IMT ver. 1.5.3.0 - [[IMT - Intercom Management Tool|Intercom Management tool]] for PC
+*VS-Client ver. 1.5.3.0 - [[VS-Client|Soft Client]] for Edge system
+Each software can also be downloaded separately ([[#Stations_and_Devices|Stations and Devices]]).<br>
+The VS-IS 5.1 package supports the [[:category:IC-EDGE System|IC-EDGE system]]
 |-
-| AMC-IP software 10.51 || align=center | 4.174 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_sys_10_51.tbz2 alpha_sys_10_51.tbz2] || Software for AlphaCom E. Full package. [[AMC-IP software upgrade|Upgrade procedure]].
+! scope="row" |'''Description'''||'''Download file'''||'''Additional information'''
 |-
-| AMC-IP downgrade software || align=center | 13 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_sys_open_1050.tbz2 alpha_sys_open_1050.tbz2] || Software for downgrading from 10.5x to an earlier version. Must be installed prior to the downgrade.
+|VS-IS 4.11 package|| align="center" |[https://alpha.zenitel.com/downloads/VS-IS_4.11.3.2.zip VS-IS_4.11.3.2.zip]||Package content:
+*Turbine ver. 4.11.3.1 - Firmware for [[:Category:Stations#Turbine_stations|Turbine intercoms]]
+*INCA ver. 2.9.3.2 - Firmware for [[:Category:Stations#INCA_stations|INCA intercoms]]
+*VS-IMT ver. 1.4.3.5 - [[IMT - Intercom Management Tool|Intercom Management tool]] for PC
+*VS-Client ver. 1.3.3.2 - [[VS-Client|Soft Client]] for PULSE systems
+Each software can also be downloaded separately ([[#Stations_and_Devices|Stations and Devices]]).<br>
+The VS-IS 4.11 package supports the [[:category:Pulse|Pulse system]]
 |-
 |}
 <br><br>
-=== AlphaCom Board Support Package ===
+==Zenitel Connect Pro (ZCP)==
-Apache and PHP (Web server) updated to latest releases (June 2010 - Apache/2.2.15, PHP/5.2.13).
+{| class="wikitable mw-collapsible mw-collapsed"
+! colspan="2" style="background:#ffd400;" width="620" |'''Zenitel Connect Pro'''
-These updates includes several security updates, and makes the AlphaCom pass the  Nessus Vulnerability Scanner (http://www.nessus.org/nessus/) run in June 2010.
+! style="background:#ffd400;" width="700" |Software for Zenitel Connect Pro running on ICX-510 and in Virtual Environment
+|-
-{| border="1"
+! scope="row" |'''Software package'''||'''Download file'''||'''Additional information'''
-! style="background:#ffdead;" width="300" |System
+|-
-! style="background:#ffdead;" width="70" |Size (kB)
+|Software update package for ZCP on ICX-510, ver. 1.4.0|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Connect_ICX_1.4.0.swu Zenitel_Connect_ICX_1.4.0.swu]||Upgrade package for Zenitel Connect Pro running on ICX-510<br>[[Software Update (Zenitel Connect Pro)|Upgrade procedure]] - [[ZCP 1.4 - Release Notes| Release Notes]]
-! style="background:#ffdead;" width="190" |Download file
+|-
-! style="background:#ffdead;" width="600" |Additional information
+|Software update package for ZCP on Virtual Machine, ver. 1.4.0|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Connect_VM_1.4.0.swu Zenitel_Connect_VM_1.4.0.swu]||Upgrade package for '''existing installation''' of Zenitel Connect Pro running on Virtual Machine<br>[[Software Update (Zenitel Connect Pro)|Upgrade procedure]] - [[ZCP 1.4 - Release Notes| Release Notes]]
+|-
+|Installation package for ZCP on VMWare, ver. 1.4.0|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Connect_VMware_1.4.0.zip Zenitel_Connect_VMware_1.4.0.zip]||Installation package for a '''fresh install''' of Zenitel Connect Pro running on VMWare<br>[[VMWare (Zenitel Connect Pro)|Installation procedure]] - [[ZCP 1.4 - Release Notes| Release Notes]]
+|-
+|Installation package for ZCP on Virtual Box, ver. 1.4.0|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Connect_VBox_1.4.0.zip Zenitel_Connect_VBox_1.4.0.zip]||Installation package for a '''fresh install''' of Zenitel Connect Pro running on Virtual Box<br>[[VirtualBox (Zenitel Connect Pro)|Installation procedure]] - [[ZCP 1.4 - Release Notes| Release Notes]]
+|-
+|Installation package for Node-Red on Virtual Machine|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Connect_VM_1.4.0-node-red.swu Zenitel_Connect_VM_1.4.0-node-red.swu]||Node Red installation package for Zenitel Connect Pro running on a Virtual Machine<br>[[Node-Red - Installation]]
 |-
-| BSP 22.01  || align=center | 1.380 || align=center |  [https://alphasupport.zenitel.com/alphawiki/downloads/bsp-22.01.apkg bsp-22.01.apkg]|| Board Support Package for AMC board hardware revisions 01 to 04 (Red board). See also [[Release_Notes_AlphaCom_Board_Support_Package#Boards_Revision_01_to_04_.28Red.29| Release Notes]]
+|Excel template for importing Users, ver. 1.12|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Connect_Excel_Template_1.12.xlsx Zenitel_Connect_Excel_Template_1.12.xlsx]||Excel Spreadsheet template for importing Users
 |-
 |}
 <br><br>
+==ICX-AlphaCom System==
+{| class="wikitable mw-collapsible mw-collapsed"
+! colspan="2" style="background:#ffd400;" width="620" |'''ICX-AlphaCom System'''
+! style="background:#ffd400;" width="700" |Software for [[ICX-500 Gateway|ICX-500]] and [[ICX-AlphaCom Core - Installation|ICX-AlphaCom Core]]
+|-
+! scope="row" |'''ICX Firmware'''||'''Download file'''||'''Additional information'''
+|-
+|ICX-500/510 Software, ver. 1.3.3.2|| align="center" |[https://alpha.zenitel.com/downloads/vsfx-1.3.3.2.swu vsfx-1.3.3.2.swu]||Software for the [[ICX-500/510 Gateway]]. <br> [[ICX-500 software upgrade|Upgrade procedure]] - [[ICX 1.3.3.X - Release Notes| Release Notes]]
+|-
+|ICX-500 System Recovery|| align="center" |[https://alpha.zenitel.com/downloads/vsfx-prod-icx500-1.3.3.2.img.zip vsfx-prod-icx500-1.3.3.2.img.zip]||Software used for in-field recovery and major system upgrades of the ICX-500. See [[ICX-500_software_upgrade#Image_recovery_from_SD_Card|Image recovery from SD-Card]]
+|-
+|ICX-510 System Recovery|| align="center" |[https://alpha.zenitel.com/downloads/vsfx-prod-icx510-1.3.3.2.img.zip vsfx-prod-icx510-1.3.3.2.img.zip]||Software used for in-field recovery and major system upgrades of the ICX-510. See [[ICX-500_software_upgrade#Image_recovery_from_SD_Card|Image recovery from SD-Card]]
+|-
+|ICX-Core, ver. 1.3.3.2|| align="center" |[https://alpha.zenitel.com/downloads/ICX-Core-01.00-jammy-1.3.3.2.apt.tar ICX-Core-01.00-jammy-1.3.3.2.apt.tar]||The ICX-Core software runs on a computer or in a Virtual Machine.<br>'''Note''':
-=== Flash Image ===
+*Version 1.3.3.2 requires Ubuntu 22.04 for new installations.
+*Previous versions (1.2.3.8 and earlier) required Ubuntu 18.04.
+*Upgrading from 1.2.3.9 must be done via the Linux Console using the normal installation process
+*Upgrading from 1.2.3.8 or lower requires Ubuntu to be upgraded to 22.04
+*Upgrade from Ubuntu 18.04 to 22.04 can be performed [[Upgrade ICX-AlphaCom Core to Ubuntu_22.04]]
-{| border="1"
+ <br>[[ICX-AlphaCom Core - Installation|Installation procedure]] - [[ICX 1.2.3.X - Release Notes| Release Notes]]
-! style="background:#ffdead;" width="300" |System
+|-
-! style="background:#ffdead;" width="70" |Size (kB)
+! scope="row" |'''Voice Language Packages'''||'''Download file'''||The Language Packages are installed from the [[ICX_Web#Messaging|web interface]] of the ICX.
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| PC application for Flash Image upgrade  || align=center | 597 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaImageUpgradeSetup.zip  AlphaImageUpgradeSetup.zip] || A PC tool for flash image upgrade of the AMC-IP. [[AMC Flash Image update|Installation procedure]].
+|English v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-en_06.00_all.deb vs-asvp-en_06.00_all.deb]||English language package for the ICX System.
 |-
-| Flash Image BSP 22.00, AlphaSys 11.00.3.0  || align=center | 21.570 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/axeu_b2200_a1100300.aimg axeu_b2200_a1100300.aimg] || Complete flash image for red AMC-IP boards (Hardware version 2 to 4) <br/>
+|Norwegian v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-no_06.00_all.deb vs-asvp-no_06.00_all.deb]||Norwegian language package for the ICX System.
-See also [[Release_Notes_AlphaCom_XE_Flash_Images#AlphaCom_XE_Flash_Image_b22.00_a11.00.3.0| Release Notes]] and [[AMC Flash Image Update XE|Installation procedure]].
 |-
-| Flash Image BSP 07, AlphaSys 10.60.3.11  || align=center | 17.535 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_uimage_18.aimg alpha_uimage_18.aimg ] || Complete flash image for red AMC-IP to downgrade from software version 11 to version 10. <br/>
+|Swedish v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-sv_06.00_all.deb vs-asvp-sv_06.00_all.deb]||Swedish language package for the ICX System.
-See also [[AMC Flash Image Update XE|Installation procedure]].
 |-
-| Flash Image v. 18  || align=center | 17.929 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_uimage_18.zip  alpha_uimage_18.zip] || Complete flash image for AMC-IP. Includes AMC version 10.60.3.10. [[AMC Flash Image update|Installation procedure]].
+|Danish v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-da_06.00_all.deb vs-asvp-da_06.00_all.deb]||Danish language package for the ICX System.
 |-
-| Flash Image v. 16  || align=center | 17.933 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_uimage_16.zip  alpha_uimage_16.zip] || Complete flash image for AMC-IP. Includes AMC version 10.52. [[AMC Flash Image update|Installation procedure]].
+|Finnish v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-fi_06.00_all.deb vs-asvp-fi_06.00_all.deb]||Finnish language package for the ICX System.
 |-
-| Flash Image v. 12  || align=center | 20.012 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_uimage_12.zip  alpha_uimage_12.zip]|| Complete flash image for AMC-IP. Includes AMC version 10.21. [[AMC Flash Image update|Installation procedure]].
+|German v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-de_06.00_all.deb vs-asvp-de_06.00_all.deb]||German language package for the ICX System.
 |-
-| Flash Image v. 20.B03  || align=center | 20.012 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_uimage_20_B03.zip  alpha_uimage_20_B03.zip]|| Complete flash image for AMC-IP when Billing is used. [[AMC Flash Image update|Flash Image Installation procedure]].
+|French v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-fr_06.00_all.deb vs-asvp-fr_06.00_all.deb]||French language package for the ICX System.
 |-
-| Flash Image v. 16 (RedBoot ACE08)  || align=center | 17.974 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/alpha_uimage_16_rba08.zip  alpha_uimage_16_rba08.zip]|| Complete flash image for AMC-IP, required for RedBoot version ACE 08 or older. [[AMC Flash Image update from Redboot|Installation procedure]]
+|Italian v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-it_06.00_all.deb vs-asvp-it_06.00_all.deb]||Italian language package for the ICX System.
+|-
+|Korean v. 06.01|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-ko_06.01_all.deb vs-asvp-ko_06.01_all.deb]||Korean language package for the ICX System.
+|-
+|Chinese v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-chn_06.00_all.deb vs-asvp-chn_06.00_all.deb]||Chinese language package for the ICX System.
+|-
+|Dutch v. 06.05|| align="center" |[https://alpha.zenitel.com/downloads/vs-asvp-nl_06.05_all.deb vs-asvp-nl_06.05_all.deb]||Dutch language package for the ICX System.
 |-
 |}
 <br><br>
-== AlphaPro ==
+==AlphaCom XE Series (Black AMC-IP board)==
-{| border="1"
+{| class="wikitable mw-collapsible mw-collapsed"
-! style="background:#ffdead;" width="300" |System
+! colspan="2" style="background:#ffd400;" width="620" |'''AlphaCom XE ([[AMC-IP - AlphaCom Processor Board (Black)|AMC-IP]]) software'''
-! style="background:#ffdead;" width="70" |Size (kB)
+! style="background:#ffd400;" width="700" |Software for use on AMC-IP boards with hardware revision 05-06 (Black AMC-IP boards)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| AlphaPro v. 11.6.3.3  || align=center | 7.753 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaPro_11_6_3_3.zip AlphaPro 11.6.3.3] || [[AlphaPro]] is the PC Software tool for configuration of the AlphaCom system. Compatible with Windows 7 and 8. Can be used with AMC versions 10 and 11. ([[Release Notes AlphaPro 11.6.x|Release notes]]).
+! scope="row" |'''Firmware version'''||'''Download file'''||'''Additional information'''
 |-
-| AlphaPro v. 11.5.3.4  || align=center | 7.683 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaPro_11_5_3_4.zip AlphaPro 11.5.3.4] || [[AlphaPro]] is the PC Software tool for configuration of the AlphaCom system. Compatible with Windows 7 and 8. Can be used with AMC versions 10 and 11. ([[Release_Notes_AlphaPro_11.xx#AlphaPro_11.5.3.4_.282012-09-28.29|Release notes]]).
+|AMC-IP Software 13.1.3.13|| align="center" |[https://alpha.zenitel.com/downloads/alpha-sys_13.1.3.13.apkg alpha-sys_13.1.3.13.apkg]||Requires minimum BSP 32.3.3.1. <br>
+[[AMC-IP software upgrade (Black AMC-IP board)|Upgrade procedure]] - [[AlphaCom 13.01 - Release Notes| Release Notes]]
 |-
-| AlphaPro v. 11.2.3.5  || align=center | 12.195 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaPro_11_2_3_5.zip AlphaPro 11.2.3.5] || [[AlphaPro]] is the PC Software tool for configuration of the AlphaCom system. Compatible with AMC versions 9, 10 and 11. ([[Release_Notes_AlphaPro_11.xx#AlphaPro_11.2.3.4_.282011-10-07.29|Release notes]]).
+|BSP 32.3.3.11|| align="center" |[https://alpha.zenitel.com/downloads/bsp_32.3.3.11.apkg bsp_32.3.3.11.apkg]||Board Support Package (BSP) updates including security updates, and making the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/). <br> [[AlphaCom 13.01 - Release Notes| Release Notes]]
 |-
-| AlphaPro v. 10.56  || align=center | 12.261 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaPro_10_56.zip AlphaPro 10.56] || Compatible with AMC versions 9 and 10. ([[Release_Notes_AlphaPro_10.xx|Release notes]]).
 |-
-| AlphaPro v. 9.23  || align=center | 4.906 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaPro_09_23.zip AlphaPro 9.23] || Compatible with AMC versions 8 and 9. ([[Release_Notes_AlphaPro_3.xx_-_9.xx|Release notes]]).
+! scope="row" |'''Firmware version 12.5.3.4'''|| ||
 |-
-| AlphaPro v. 8.17  || align=center | 4.662 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AlphaPro_08_17.zip AlphaPro 8.17] || Compatible with AMC version 8. ([[Release_Notes_AlphaPro_3.xx_-_9.xx|Release notes]]).
+|AMC-IP Software 12.5.3.4|| align="center" |[https://alpha.zenitel.com/downloads/bsp_32.00.3.1_AS_12.5.3.4.apkg bsp_32.00.3.1_AS_12.5.3.4.apkg]||
+[[AMC-IP software upgrade (Black AMC-IP board)|Upgrade procedure]] - [[AlphaCom 12.05 - Release Notes| Release Notes]]
 |-
-| Sentinel Dongle Driver v. 7.6.4 || align=center | 6.437 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/SentinelProtectionInstaller7.6.4.zip SentinelProtectionInstaller7.6.4.zip] || Driver for the AlphaPro dongle. This driver is installed automatically with AlphaPro, but can be installed separately.
+! scope="row" |'''Flash image'''|| ||'''Use the [[##Software_applications_and_Tools|VS-Tools]] application to perform image downgrade'''
 |-
-| Priscom database v.00.92 || align=center | 469 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/PRISCOM.zip PRISCOM.zip] || Preconfigured database for the PrisCom stations [[1007061000]] and [[1007063000]]. ([[PrisCom station - Configuration|Configuration Guide for Priscom Stations]])
+|Flash Image BSP 30.01, AlphaSys 11.1.3.3|| align="center" |[https://alpha.zenitel.com/downloads/axeu_b3001_a1101303.aimg axeu_b3001_a1101303.aimg]||Complete flash image to downgrade to version 11.1.3.3 <br> [[AMC Flash Image Update XE|Installation procedure]] - [[Release_Notes_AlphaCom_XE_Flash_Images#AlphaCom_XE_Flash_Image_b30.00_a11.00.3.0| Release Notes]]
+|-
+! scope="row" |'''ASVP Language Files'''|| ||'''[[ASVP software module installation|Installation procedure]]'''
+|-
+|English v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_en_06.00.apkg asvp_en_06.00.apkg]||English language files for the ASVP software module.
+|-
+|Norwegian v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_no_06.00.apkg asvp_no_06.00.apkg]||Norwegian language files for the ASVP software module.
+|-
+|Swedish v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_sv_06.00.apkg asvp_sv_06.00.apkg]||Swedish language files for the ASVP software module.
+|-
+|Danish v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_da_06.00.apkg asvp_da_06.00.apkg]||Danish language files for the ASVP software module.
+|-
+|Finnish v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_fi_06.00.apkg asvp_fi_06.00.apkg]||Finnish language files for the ASVP software module.
+|-
+|German v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_de_06.00.apkg asvp_de_06.00.apkg]||German language files for the ASVP software module.
+|-
+|French v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_fr_06.00.apkg asvp_fr_06.00.apkg]||French language files for the ASVP software module.
+|-
+|Italian v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_it_06.00.apkg asvp_it_06.00.apkg]||Italian language files for the ASVP software module.
+|-
+|Korean v. 06.01|| align="center" |[https://alpha.zenitel.com/downloads/asvp_ko_06.01.apkg asvp_ko_06.01.apkg]||Korean language files for the ASVP software module.
+|-
+|Chinese v. 06.00|| align="center" |[https://alpha.zenitel.com/downloads/asvp_chn_06.00.apkg asvp_chn_06.00.apkg]||Chinese language files for the ASVP software module.
+|-
+|Dutch v. 06.05|| align="center" |[https://alpha.zenitel.com/downloads/asvp_nl_06.05.apkg asvp_nl_06.05.apkg]||Dutch language files for the ASVP software module.
 |-
 |}
 <br><br>
-== Stations ==
+==AlphaCom E Series (Red AMC-IP board)==
-=== IP Station and IP-ARIO===
+{| class="wikitable mw-collapsible mw-collapsed"
-'''''Note:''' To support [[IPARIO]] the AlphaCom requires version 11.2.3.1 or newer.''
+! colspan="2" style="background:#ffd400;" width="620" |'''AlphaCom E ([[AMC-IP - AlphaCom Processor Board (Red)|AMC-IP]]) software'''
+! style="background:#ffd400;" width="700" |Software for use on AMC-IP boards with hardware revision 01-04 (Red AMC-IP boards)
-{| border="1"
+|-
-! style="background:#ffdead;" width="300" |System
+! scope="row" |'''AlphaCom E firmware'''||'''Download file'''||'''Additional information'''
-! style="background:#ffdead;" width="70" |Size (kB)
+|-
-! style="background:#ffdead;" width="190" |Download file
+|AMC-IP Software 11.2.3.11|| align="center" |[https://alpha.zenitel.com/downloads/alpha-sys-11.2.3.11.zip alpha-sys-11.2.3.11.zip]||Software for use on both AlphaCom E and XE boards with hardware revision 01 to 06 (Red and Black boards).
-! style="background:#ffdead;" width="600" |Additional information
+'''NOTE:''' ''Configuration will be lost after the upgrade! <br> Before the upgrade, a backup must be made by doing a GetAll from AlphaPro.'' <br> '''Warning:''' This version includes changes in Turbine input mapping from versions prior to 11.2.3.11. See [[RCI_-_Remote_Contol_Input#Inputs_from_IP_Stations|RCI article]] for details<br>
+[[AMC-IP software upgrade (Red AMC-IP board)|Upgrade procedure]] - [[Release_Notes_AlphaCom_11.02| Release Notes]]
+|-
+|AMC-IP software 10.60.3.14|| align="center" |[https://alpha.zenitel.com/downloads/alpha_sys_10_60_3_14.tbz2 alpha_sys_10_60_3_14.tbz2]||Software for AlphaCom E. Incremental update, 10.51 must be installed first. <br> [[AMC-IP software upgrade (Red AMC-IP board)|Upgrade procedure]] - [[AlphaCom_10.6x_-_Release_Notes|Release Notes]]
+|-
+|AMC-IP software 10.51|| align="center" |[https://alpha.zenitel.com/downloads/alpha_sys_10_51.tbz2 alpha_sys_10_51.tbz2]||Software for AlphaCom E. Full package.  <br> [[AMC-IP software upgrade (Red AMC-IP board)|Upgrade procedure]].
+|-
+|AMC-IP downgrade software|| align="center" |[https://alpha.zenitel.com/downloads/alpha_sys_open_1050.tbz2 alpha_sys_open_1050.tbz2]||Software for downgrading from 10.5x to an earlier version. Must be installed prior to the downgrade.
+|-
+! scope="row" |'''AlphaCom E Board Support Package'''|| ||'''Board Support Package for AMC board hardware revisions 01 to 04 (Red board).'''
+|-
+|BSP 22.01|| align="center" |[https://alpha.zenitel.com/downloads/bsp-22.01.apkg bsp-22.01.apkg]||Apache and PHP (Web server) updated to latest releases (June 2010 - Apache/2.2.15, PHP/5.2.13). <br>
+These updates includes several security updates, and makes the AlphaCom pass the  Nessus Vulnerability Scanner (http://www.nessus.org/nessus/) run in June 2010. <br> [[Release_Notes_AlphaCom_Board_Support_Package#Boards_Revision_01_to_04_.28Red.29| Release Notes]]
+|-
+! scope="row" |'''Flash Image'''|| ||
+|-
+|PC application for Flash Image upgrade|| align="center" |[https://alpha.zenitel.com/downloads/AlphaImageUpgradeSetup.zip AlphaImageUpgradeSetup.zip]||A PC tool for flash image upgrade of the AMC-IP. <br> [[AMC Flash Image update|Installation procedure]].
+|-
+|Flash Image BSP 22.00, AlphaSys 11.00.3.0|| align="center" |[https://alpha.zenitel.com/downloads/axeu_b2200_a1100300.aimg axeu_b2200_a1100300.aimg]||Complete flash image for red AMC-IP boards (Hardware version 2 to 4) <br /> [[AMC Flash Image Update XE|Installation procedure]] - [[Release_Notes_AlphaCom_XE_Flash_Images#AlphaCom_XE_Flash_Image_b22.00_a11.00.3.0|Release Notes]]
+|-
+|Flash Image BSP 07, AlphaSys 10.60.3.11|| align="center" |[https://alpha.zenitel.com/downloads/alpha_uimage_18.aimg alpha_uimage_18.aimg]||Complete flash image for red AMC-IP to downgrade from software version 11 to version 10. <br> [[AMC Flash Image Update XE|Installation procedure]].
+|-
+|Flash Image v. 18|| align="center" |[https://alpha.zenitel.com/downloads/alpha_uimage_18.zip alpha_uimage_18.zip]||Complete flash image for AMC-IP. Includes AMC version 10.60.3.10. <br> [[AMC Flash Image update|Installation procedure]].
+|-
+|Flash Image v. 16|| align="center" |[https://alpha.zenitel.com/downloads/alpha_uimage_16.zip alpha_uimage_16.zip]||Complete flash image for AMC-IP. Includes AMC version 10.52. <br> [[AMC Flash Image update|Installation procedure]].
+|-
+|Flash Image v. 12|| align="center" |[https://alpha.zenitel.com/downloads/alpha_uimage_12.zip alpha_uimage_12.zip]||Complete flash image for AMC-IP. Includes AMC version 10.21. <br> [[AMC Flash Image update|Installation procedure]].
+|-
+|Flash Image v. 20.B03|| align="center" |[https://alpha.zenitel.com/downloads/alpha_uimage_20_B03.zip alpha_uimage_20_B03.zip]||Complete flash image for AMC-IP when Billing is used. <br> [[AMC Flash Image update|Flash Image Installation procedure]].
 |-
-| IP Station Main software v. 02.03.3.2|| align=center | 5.504 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/A100G80200.02_03_3_2.zip  A100G80200.02_03_3_2.zip] || The IP Station Main software supports all [[:Category:IP Stations|IP-stations]] and IP-ARIO, but not IP Dual Display and Turbine stations. [[IP Station Software upgrade|Upgrade Procedure]]. ([[Release_Notes_CCoIP_station_sw#IP-station_02.03.3.1_.282013-02-28.29|Release notes]]).
+|Flash Image v. 16 (RedBoot ACE08)|| align="center" |[https://alpha.zenitel.com/downloads/alpha_uimage_16_rba08.zip alpha_uimage_16_rba08.zip]||Complete flash image for AMC-IP, required for RedBoot version ACE 08 or older. <br> [[AMC Flash Image update from Redboot|Installation procedure]]
 |-
 |}
 <br><br>
-=== Turbine station ===
+==Zenitel PAVA==
-'''''Note:''' To support Turbine stations the AlphaCom requires version 11.2.3.7 or newer.''
+{| class="wikitable mw-collapsible mw-collapsed"
+! colspan="2" style="background:#ffd400;" width="620" |'''Zenitel PAVA'''
-{| border="1"
+! style="background:#ffd400;" width="700" |Long Term Support releases of ASL PAVA Software bundles
-! style="background:#ffdead;" width="300" |System
+|-
-! style="background:#ffdead;" width="70" |Size (kB)
+! scope="row" |'''Software package'''||'''Download file'''||'''Additional information'''
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| Turbine software v. 3.0.3.4|| align=center | 23.680 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/tsi-3.0.3.4.zip  tsi-3.0.3.4.zip] || Software for the Turbine station range. [[TCIS_Software_Upgrade|Upgrade procedure]]
+|VIPEDIA Software Bundle V5.1.4.1P|| align="center" |[https://alpha.zenitel.com/downloads/ASL_VIPEDIA-12_V5.1.4.1P_A_Bundle-01.zip ASL_VIPEDIA-12_V5.1.4.1P_A_Bundle-01.zip]||[https://alpha.zenitel.com/downloads/VIPEDIA-12_V5.1.4.1P_Package_A_RNote_2024-06-28.pdf Release Notes]
 |-
-| Turbine software v. 3.0.3.3|| align=center | 21.591 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/tsi-3.0.3.3.zip  tsi-3.0.3.3.zip] || Software for the Turbine station range. [[TCIS_Software_Upgrade|Upgrade procedure]]
+|VIPEDIA Software Bundle V4.2.0.8L|| align="center" |[https://alpha.zenitel.com/downloads/ASL_VIPEDIA-12_V4.2.0.8L_B_Bundle-01.zip ASL_VIPEDIA-12_V4.2.0.8L_B_Bundle-01.zip]||[https://alpha.zenitel.com/downloads/VIPEDIA-12_V4.2.0.8L_Package_B_RNote_2024-05-24.pdf Release Notes]
 |-
-| Turbine software v. 3.0.3.1|| align=center | 21.591 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/tsi-3.0.3.1.zip  tsi-3.0.3.1.zip] || Software for the Turbine station range. [[TCIS_Software_Upgrade|Upgrade procedure]]
+|VIPEDIA Software Bundle V3.3.3.2L|| align="center" |[https://alpha.zenitel.com/downloads/VIPEDIA-Software-Bundle-v3.3.3.2L-Package-A-LTS.zip VIPEDIA-Software-Bundle-v3.3.3.2L-Package-A-LTS.zip]||[https://alpha.zenitel.com/downloads/VIPEDIA-Software-Bundle-v3.3.3.2L-Package-A-LTS-Release-Note.pdf Release Notes]
 |-
-| Turbine Demo PC application|| align=center | 21.170 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/TurbineCommandClient.zip  TurbineCommandClient.zip] || Turbine demo PC application. See [[Installation of Turbine demo application]]. '''Note: Not yet available'''.
+|VIPEDIA Software Bundle V2.1.34.5L|| align="center" |[https://alpha.zenitel.com/downloads/VIPEDIA-Software-Bundle-v2.1.34.5L-Package-A-LTS.zip VIPEDIA-Software-Bundle-v2.1.34.5L-Package-A-LTS.zip]||[https://alpha.zenitel.com/downloads/VIPEDIA-Software-Bundle-v2.1.34.5L-Package-A-LTS-Release-Note.pdf Release Notes]
 |-
-| Turbine Demo Message Package|| align=center | 21.170 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/media-demo_3.0.1.3-2_armel.ipk  media-demo_3.0.1.3-2_armel.ipk] || Media files to be uploaded and installed in each Turbine station. '''Note: Not yet available'''.
+|Standard DVA message bundle|| align="center" |[https://alpha.zenitel.com/downloads/Standard_DVA.zip Standard_DVA.zip]||[[Description of standard DVA files]]
 |-
 |}
 <br><br>
-=== IP Dual Display station ===
+==AlphaPro==
-'''''Note:''' To support IP Dual Display stations the AlphaCom requires version 11.2.3.1 or newer.''
+{| class="wikitable mw-collapsible mw-collapsed"
-{| border="1"
+! colspan="2" style="background:#ffd400;" width="620" |'''[[AlphaPro]]'''
-! style="background:#ffdead;" width="300" |System
+! style="background:#ffd400;" width="700" |PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| IP DualDisplay Station software v. 02.03.3.1|| align=center | 5.372 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/A100G802D0.02_03_3_1.zip  A100G802D0.02_03_3_1.zip] || This software is for IP DualDisplay only. [[IP Station Software upgrade|Upgrade Procedure]]. ([[Release_Notes_CCoIP_station_sw#IP-station_02.03.3.1_.282013-02-28.29|Release notes]]).
+! scope="row" |'''AlphaPro'''||'''Download file'''||'''PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems  <br> [[AlphaPro - Compatibility|Compatibility overview]]'''
 |-
+|AlphaPro v. 12.1.3.0|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_12_1_3_0.zip AlphaPro 12.1.3.0]||Compatible with Windows 7, 8, 10 and 11. Can be used with AlphaCom versions 12 and 13, and ICX <br> [[AlphaPro - Installation|Installation procedure]] - [[AlphaPro 12.1.x - Release Notes|Release notes]]
+|-
+|AlphaPro v. 11.7.3.2|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_11_7_3_2.zip AlphaPro 11.7.3.2]||Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11. <br> [[AlphaPro 11.7.x - Release Notes|Release notes]]
+|-
+|AlphaPro v. 11.5.3.4|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_11_5_3_4.zip AlphaPro 11.5.3.4]||Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11. <br> [[Release_Notes_AlphaPro_11.xx#AlphaPro_11.5.3.4_.282012-09-28.29|Release notes]]
+|-
+|AlphaPro v. 11.2.3.5|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_11_2_3_5.zip AlphaPro 11.2.3.5]||Compatible with AlphaCom versions 9, 10 and 11. <br> [[Release_Notes_AlphaPro_11.xx#AlphaPro_11.2.3.4_.282011-10-07.29|Release notes]]
+|-
+|AlphaPro v. 10.56|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_10_56.zip AlphaPro 10.56]||Compatible with AlphaCom versions 9 and 10. <br> [[Release_Notes_AlphaPro_10.xx|Release notes]]
+|-
+|AlphaPro v. 9.23|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_09_23.zip AlphaPro 9.23]||Compatible with AlphaCom versions 8 and 9. <br> [[Release_Notes_AlphaPro_3.xx_-_9.xx|Release notes]]
+|-
+|AlphaPro v. 8.17|| align="center" |[https://alpha.zenitel.com/downloads/AlphaPro_08_17.zip AlphaPro 8.17]||Compatible with AlphaCom version 8. <br> [[Release_Notes_AlphaPro_3.xx_-_9.xx|Release notes]]
+|-
+! scope="row" |'''[[AlphaPro_-_Installation#Prerequisites|Prerequisites]]'''|| ||
+|-
+|Sentinel Dongle Driver v. 7.5.9|| align="center" |[https://alpha.zenitel.com/downloads/Sentinel-System-Driver-Installer-7.5.9_Windows.zip Sentinel-System-Driver-Installer-7.5.9_Windows.zip]||Driver for the AlphaPro dongle.
+|-
+|C++ Library for 32 bit computers|| align="center" |[https://alpha.zenitel.com/downloads/mu_visual_cpp_2015_redistributable_update_3_x86_9052536.zip mu_visual_cpp_2015_redistributable_update_3_x86_9052536.zip]||Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
+|-
+|C++ Library for 64 bit computers|| align="center" |[https://alpha.zenitel.com/downloads/mu_visual_cpp_2015_redistributable_update_3_x64_9052538.zip mu_visual_cpp_2015_redistributable_update_3_x64_9052538.zip]||Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
+|-
+|Microsoft .NET Framework 3.5 Service pack 1|| align="center" |[https://alpha.zenitel.com/downloads/dotnetfx35.zip dotnetfx35.zip]||Microsoft .NET Framework 3.5 Service pack 1.
+|-
+! scope="row" |'''PrisCom database'''|| ||
+|-
+|Priscom database v.00.92|| align="center" |[https://alpha.zenitel.com/downloads/PRISCOM.zip PRISCOM.zip]||Preconfigured database for the PrisCom stations [[1007061000]] and [[1007063000]]. <br> [[PrisCom station - Configuration|Configuration Guide for Priscom Stations]]
 |}
 <br><br>
-=== IP Video stations ===
+==Stations and Devices==
-{| border="1"
+{| class="wikitable mw-collapsible mw-collapsed"
-! style="background:#ffdead;" width="300" |System
+! colspan="2" style="background:#ffd400;" width="620" |'''Stations and Devices'''
-! style="background:#ffdead;" width="70" |Size (kB)
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="190" |Download file
+|-
-! style="background:#ffdead;" width="600" |Additional information
+! scope="row" |'''[[:Category:Stations#Turbine_stations|Turbine Video Stations TCIV+, TMIV+, TEIV+ and kit TKIV+]]'''||'''Download file'''||'''Additional information'''
+|-
+|TKIV+/TCIV+/TMIV+ software v. 9.0.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsff8-9.0.3.1.swu vsff8-9.0.3.1.swu]||[[TCIV+ Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude8 9.0 Release Notes|Release notes]]
+|-
+|TKIV+/TCIV+/TMIV+ software v. 8.2.3.3|| align="center" |[https://alpha.zenitel.com/downloads/vsff8-8.2.3.3.swu vsff8-8.2.3.3.swu]||[[TCIV+ Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude8 8.2 Release Notes|Release notes]]
+|-
+|TKIV+/TCIV+/TMIV+ software v. 7.5.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsff8-7.5.3.1.swu vsff8-7.5.3.1.swu]||[[TCIV+ Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude8 7.5 Release Notes|Release notes]]
+|-
+|TKIV+/TCIV+/TMIV+ software v. 6.4.3.10|| align="center" |[https://alpha.zenitel.com/downloads/vsff8-6.4.3.10.swu vsff8-6.4.3.10.swu]||[[TCIV+ Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude8 6.4 Release Notes|Release notes]]
+|-
+! scope="row" |'''Desktop V2/FlushMaster V2/IP-CROR'''||'''Download file'''||'''Additional information'''
+|-
+|Software v. 9.0.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsff6-9.0.3.1.swu vsff6-9.0.3.1.swu]||[[IP Master Station -V2 Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude6 9.0 Release Notes|Release notes]]
+|-
+|Software v. 8.2.3.3|| align="center" |[https://alpha.zenitel.com/downloads/vsff6-8.2.3.3.swu vsff6-8.2.3.3.swu]||[[IP Master Station -V2 Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude6 8.2 Release Notes|Release notes]]
+|-
+|Software v. 7.5.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsff6-7.5.3.1.swu vsff6-7.5.3.1.swu]||[[IP Master Station -V2 Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude6 7.5 Release Notes|Release notes]]
+|-
+|Software v. 6.4.3.9|| align="center" |[https://alpha.zenitel.com/downloads/vsff6-6.4.3.9.swu vsff6-6.4.3.9.swu]||[[IP Master Station -V2 Software Upgrade|Upgrade procedure]] - [[VSF-Fortitude6 6.4 Release Notes|Release notes]]
+|-
+! scope="row" |'''ZMK-1 - Multi Purpose Kit'''||'''Download file'''||'''Additional information'''
+|-
+|Software v. 9.0.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsff8mp-9.0.3.1.swu vsff8mp-9.0.3.1.swu]||[[TCIV+ Software Upgrade|Upgrade procedure]] - [[VSF-Display Series 9.0 Release Notes|Release notes]]
+|-
+|Software v. 8.2.3.3|| align="center" |[https://alpha.zenitel.com/downloads/vsff8mp-8.2.3.3.swu vsff8mp-8.2.3.3.swu]||[[TCIV+ Software Upgrade|Upgrade procedure]] - [[VSF-Display Series 8.2 Release Notes|Release notes]]
+|-
+! scope="row" |'''[[:Category:Stations#Turbine_stations|Turbine Compact & Extended]]'''||'''Download file'''||'''Additional information'''
+|-
+|Turbine software v. 9.0.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsft-9.0.3.1.swu vsft-9.0.3.1.swu]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_9.0_-_Release_notes|Release notes]] Note: The 1st generation of Turbine Video stations, TCIV-x, is not supported by version 9 firmware.
+|-
+|Turbine software v. 9.0.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsft-9.0.3.1.zip vsft-9.0.3.1.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_9.0_-_Release_notes|Release notes]] Note: The 1st generation of Turbine Video stations, TCIV-x, is not supported by version 9 firmware.
+|-
+|Turbine software v. 8.2.3.3|| align="center" |[https://alpha.zenitel.com/downloads/vsft-8.2.3.3.swu vsft-8.2.3.3.swu]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_8.2_-_Release_notes|Release notes]]
+|-
+|Turbine software v. 8.2.3.3|| align="center" |[https://alpha.zenitel.com/downloads/vsft-8.2.3.3.zip vsft-8.2.3.3.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_8.2_-_Release_notes|Release notes]]
+|-
+|Turbine software v. 7.5.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsft-7.5.3.1.swu vsft-7.5.3.1.swu]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_7.5_-_Release_notes|Release notes]]
+|-
+|Turbine software v. 7.5.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsft-7.5.3.1.zip vsft-7.5.3.1.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_7.5_-_Release_notes|Release notes]]
 |-
-| AlphaCom script for IP Desktop with Video display|| align=center | 1 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/CAMCONNECT.php  CAMCONNECT.php] || A script used in AlphaCom to connect the video stream from camera to the IP Desktop with Video display (item no. 1038001535/1038000535)
+|Turbine software v. 6.4.3.9|| align="center" |[https://alpha.zenitel.com/downloads/vsft-6.4.3.9.swu vsft-6.4.3.9.swu]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_6.4_-_Release_notes|Release notes]]
 |-
-| AlphaCom script for IP Desktop with Video display|| align=center | 1 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/CAMDISCONNECT.php  CAMDISCONNECT.php] || A script used in AlphaCom to disconnect the video stream from camera to the IP Desktop with Video display (item no. 1038001535/1038000535)
+|Turbine software v. 6.4.3.9|| align="center" |[https://alpha.zenitel.com/downloads/vsft-6.4.3.9.zip vsft-6.4.3.9.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_6.4_-_Release_notes|Release notes]]
 |-
-|CP-CAM Viewer. Demo-version|| align=center | 5.987 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/Setup_Baudisch.CP-CAM-Viewer_2.1.5.zip Setup_Baudisch.CP-CAM-Viewer_2.1.5.zip] || Demo version of the Baudisch.CP-CAM-Viewer, a computer program running on Microsoft Windows operating systems. The software is able to show the video image of '''IP video substation 1401110100''' on the computer screen.
+|Turbine software v. 5.1.3.0|| align="center" |[https://alpha.zenitel.com/downloads/vsft-5.1.3.0.zip vsft-5.1.3.0.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_5.1_-_Release_notes|Release notes]]
 |-
-|Software for Snom IP phone model 820|| align=center | 19.807 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/snom820-8.7.4.5t-SIP-r.zip snom820-8.7.4.5t-SIP-r.zip] || This software is required on the Snom phone 820 to show the video image of '''IP video substation 1401110100''' on the display of the phone. See the article [[IP Video Door Station]] for more information.
+|Turbine software v. 4.11.3.1|| align="center" |[https://alpha.zenitel.com/downloads/vsft-4.11.3.1.zip vsft-4.11.3.1.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_4.11_-_Release_notes|Release notes]]
 |-
-|Software for Snom IP phone model 821|| align=center | 25.812 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/snom821-8.7.4.5t-SIP-r.zip snom821-8.7.4.5t-SIP-r.zip] || This software is required on the Snom phone 821 to show the video image of '''IP video substation 1401110100''' on the display of the phone. See the article [[IP Video Door Station]] for more information.
+|Turbine software v. 4.9.3.3|| align="center" |[https://alpha.zenitel.com/downloads/vsft-4.9.3.3.zip vsft-4.9.3.3.zip]||[[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_4.9_-_Release_notes|Release notes]]
 |-
-|Software for Snom IP phone model 760|| align=center | 28.558 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/snom760-8.7.4.5t-SIP-r.zip snom760-8.7.4.5t-SIP-r.zip] || This software is required on the Snom phone 760 to show the video image of '''IP video substation 1401110100''' on the display of the phone. See the article [[IP Video Door Station]] for more information.
+|Turbine software v. 4.7.3.2|| align="center" |[https://alpha.zenitel.com/downloads/sti-4.7.3.2.zip sti-4.7.3.2.zip]||Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.7.3.2. <br>  [[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine 4.2 - Release notes|Release notes]]
+|-
+|Turbine software v. 4.7.3.0|| align="center" |[https://alpha.zenitel.com/downloads/sti-prod-4.7.3.0.zip sti-prod-4.7.3.0.zip]||Used as an intermediate version when upgrading from version 3.0.x.x to latest version. <br>  [[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_4.7_-_Release_notes|Release notes]]
+|-
+|Turbine software v. 4.2.3.17|| align="center" |[https://alpha.zenitel.com/downloads/sti-prod-4.2.3.17.zip sti-prod-4.2.3.17.zip]||Used when upgrading from version 3.0.x.x to version 4.2.3.17. <br>  [[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine 4.2 - Release notes|Release notes]]
+|-
+|Turbine software v. 4.2.3.17|| align="center" |[https://alpha.zenitel.com/downloads/sti-4.2.3.17.zip sti-4.2.3.17.zip]||Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.2.3.17. <br>  [[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine 4.2 - Release notes|Release notes]]
+|-
+|Turbine software v. 3.0.3.5|| align="center" |[https://alpha.zenitel.com/downloads/tsi-3.0.3.5.zip tsi-3.0.3.5.zip]||Used as an intermediate version when upgrading from version 3.0.x.x to latest version.  <br>  [[Turbine_Software_Upgrade|Upgrade procedure]]
+|-
+|Turbine software v. 3.0.3.4|| align="center" |[https://alpha.zenitel.com/downloads/tsi-3.0.3.4.zip tsi-3.0.3.4.zip]||Software for the Turbine Compact station range.  <br>  [[Turbine_Software_Upgrade|Upgrade procedure]] - [[Turbine_3.0_-_Release_Notes|Release notes]]
+|-
+|PC application for Flash Image recovery|| align="center" |See [[#Image_Upgrade_tools_and_Turbine_Test_and_Demo_application|VS-Tools]]||A PC tool for flash image upgrade of Turbine stations is included in the '''VS-Tools''' software package. See [[#Image_Upgrade_tools_and_Turbine_Test_and_Demo_application|VS-Tools]]
+|-
+! scope="row" |'''[[:Category:Stations#INCA_stations|INCA and IP-ARIO]]'''|| ||
+|-
+|IP Station Main software v. 02.11.3.1|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_11_3_1.zip A100G80200.02_11_3_1.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> Note! This version does not support Pulse mode.<br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.11_-_Release_Notes|Release notes]]
+|-
+|IP Station Main software v. 02.09.3.2|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_09_3_2.zip A100G80200.02_09_3_2.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> Note! This version does not support IC-Edge mode.<br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.9_-_Release_Notes|Release notes]]
+|-
+|IP Station Main software v. 02.08.3.3|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_08_3_3.zip A100G80200.02_08_3_3.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.8_-_Release_Notes|Release notes]]
+|-
+|IP Station Main software v. 02.05.3.4|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_05_3_4.zip A100G80200.02_05_3_4.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.5_-_Release_Notes|Release notes]]
+|-
+! scope="row" |'''[[IP_Dual_Display_Station_-_1008007000|IP DualDisplay]]'''|| ||
+|-
+|IP DualDisplay Station software v. 02.11.3.1|| align="center" |[https://alpha.zenitel.com/downloads/A100G802D0.02_11_3_1.zip A100G802D0.02_11_3_1.zip]||This software is for IP DualDisplay only. <br> Note! This version does not support Pulse mode.<br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.11_-_Release_Notes|Release notes]]
+|-
+|IP DualDisplay Station software v. 02.09.3.2|| align="center" |[https://alpha.zenitel.com/downloads/A100G802D0.02_09_3_2.zip A100G802D0.02_09_3_2.zip]||This software is for IP DualDisplay only. <br> Note! This version does not support IC-Edge mode.<br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.9_-_Release_Notes|Release notes]]
+|-
+|IP DualDisplay Station software v. 02.08.3.3|| align="center" |[https://alpha.zenitel.com/downloads/A100G802D0.02_08_3_3.zip A100G802D0.02_08_3_3.zip]||This software is for IP DualDisplay only. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.8_-_Release_Notes|Release notes]]
+|-
+|IP DualDisplay Station software v. 02.05.3.4|| align="center" |[https://alpha.zenitel.com/downloads/A100G802D0.02_05_3_4.zip A100G802D0.02_05_3_4.zip]||This software is for IP DualDisplay only. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.5_-_Release_Notes|Release notes]]
+|-
+! scope="row" |'''[[IP_Desktop_Station_with_Video_Display_-_1408001635|IP Video Desktop]]'''|| ||
+|-
+|IP Video Display file system and firmware v2.4|| align="center" |[https://alpha.zenitel.com/downloads/20161115_StentofonIpDesktopVideo_Fw24.zip 20161115_StentofonIpDesktopVideo_Fw24.zip]||Firmware and file system for the Video Display Module of [[IP Desktop Station with Video Display - 1408001635|IP Desktop Station 1408001635]]. <br />[[Video Desktop Display module upgrade|Upgrade Procedure]] - [[Release_Notes_IP_Desktop_with_Video_Display|Release notes]]
+|-
+|IP Station Main software v. 02.11.3.1|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_11_3_1.zip A100G80200.02_11_3_1.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> Note! This version does not support Pulse mode. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.11_-_Release_Notes|Release notes]]
+|-
+|IP Station Main software v. 02.09.3.2|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_09_3_2.zip A100G80200.02_09_3_2.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> Note! This version does not support IC-Edge mode. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.9_-_Release_Notes|Release notes]]
+|-
+|IP Station Main software v. 02.08.3.3|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_08_3_3.zip A100G80200.02_08_3_3.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.8_-_Release_Notes|Release notes]]
+|-
+|IP Station Main software v. 02.05.3.4|| align="center" |[https://alpha.zenitel.com/downloads/A100G80200.02_05_3_4.zip A100G80200.02_05_3_4.zip]||This software supports all IP Stations in the [[:Category:Stations#INCA_stations|INCA family]], except the IP Dual Display. <br> [[INCA Station Software upgrade|Upgrade Procedure]] - [[INCA_2.5_-_Release_Notes|Release notes]]
+|-
+! scope="row" |'''[[ITSV-5]]'''|| ||
+|-
+|ITSV-5 software v. 1.0.3.24|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-5_1.0.3.24.zip ITSV-5_1.0.3.24.zip]||Software for the ITSV-5 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-5 - Release Notes|Release notes]] <br> <span style="color:red">'''''NOTE:''''' After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed</span>
+|-
+|ITSV-5 software v. 1.0.1.33|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-5_1.0.1.33.zip ITSV-5_1.0.1.33.zip]||Software for the ITSV-5 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-5 - Release Notes|Release notes]]
+|-
+! scope="row" |'''[[ITSV-4]]'''|| ||
+|-
+|ITSV-4 software v. 1.0.3.24|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-4_1.0.3.24.zip ITSV-4_1.0.3.24.zip]||Software for the ITSV-4 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-4 - Release Notes|Release notes]] <br> <span style="color:red">'''''NOTE:''''' After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed</span>
+|-
+|ITSV-4 software v. 1.0.1.33|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-4_1.0.1.33.zip ITSV-4_1.0.1.33.zip]||Software for the ITSV-4 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-4 - Release Notes|Release notes]]
+|-
+! scope="row" |'''[[ITSV-3]]'''|| ||
+|-
+|ITSV-3 software v. 1.0.3.46|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-3_1.0.3.46.zip ITSV-3_1.0.3.46.zip]||Software for the ITSV-3 station. <br> [[ITSV-3 - Software Upgrade|Upgrade procedure]] - [[ITSV-3 - Release Notes|Release notes]]
+|-
+|Customized GUI file|| align="center" |[https://alpha.zenitel.com/downloads/itsv-3cust itsv-3cust]||A customization file that disables WiFi and Settings. See [[ITSV-3_GUI_Config_Tool]]
+|-
+! scope="row" |'''[[ITSV-2]]'''|| ||
+|-
+|ITSV-2 software v. 1.0.3.44|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-2_1.0.3.44.zip ITSV-2_1.0.3.44.zip]||Software for the ITSV-2 station. <br> [[ITSV-2 - Software Upgrade|Upgrade procedure]] - [[ITSV-2 - Release Notes|Release notes]]
+|-
+! scope="row" |'''[[ITSV-1]]'''|| ||
+|-
+|ITSV-1 software v. 1.0.3.224|| align="center" |[https://alpha.zenitel.com/downloads/gxv3240fw.bin gxv3240fw.bin]||Software for the ITSV-1 station. <br> [[ITSV-1 - Software Upgrade|Upgrade procedure]] - [[ITSV - Release Notes|Release notes]]
+|-
+! scope="row" |'''[[SoftClient]]'''|| ||
+|-
+|SoftClient v. 1.2.3.1|| align="center" |[https://alpha.zenitel.com/downloads/SoftClientSetup.msi SoftClientSetup.msi]||PC SoftClient Station for ICX and AlphaCom <br> Uninstall any previous version of the SoftClient before installing. <br> [[SoftClient_-_Release_Notes|Release Notes]]
+|-
+! scope="row" |'''[[Zenitel Client|Zenitel Client for Edge & Pulse]]'''|| ||
+|-
+|Zenitel Client for IC-Edge, version 1.6.3.1|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_Client_1.6.3.1.msi Zenitel Client 1.6.3.1.msi]||The [[Zenitel Client]] is an intercom client for PC, designed for the Pulse & IC-Edge platforms. It is designed to be used as an operator’s intercom or office intercom. <br> [[Zenitel Client Installer|Zenitel Client Installation instructions]] - [[Zenitel Client_-_Release_Notes|Release Notes]]
+|-
+! scope="row" |'''[[Flowire]]'''|| ||
+|-
+|Flowire v. 1.0.3.4|| align="center" |[https://alpha.zenitel.com/downloads/vsf-fcdc3-1.0.3.4.zip vsf-fcdc3-1.0.3.4.zip]||Software for the Flowire unit [[FCDC-3]]. <br>   [[FCDC-3 - Software Upgrade Procedure|Upgrade procedure]] - [[Flowire FCDC3 - Release Notes|Release Notes]]
+|-
+|Flowire v. 4.1.3.13|| align="center" |[https://alpha.zenitel.com/downloads/zenitel-flowire-4.1.3.13.zip zenitel-flowire-4.1.3.13.zip]||Software for the Flowire units FCDC1 and FCDC2. <br> [[Flowire Software Upgrade Procedure|Upgrade procedure]] - [[Flowire FCDC1/2 - Release Notes|Release Notes]]
+|-
+|Flowire v. 4.1.3.12|| align="center" |[https://alpha.zenitel.com/downloads/zenitel-flowire-4.1.3.12.zip zenitel-flowire-4.1.3.12.zip]||Software for the Flowire units FCDC1 and FCDC2. <br> [[Flowire Software Upgrade Procedure|Upgrade procedure]] - [[Flowire FCDC1/2 - Release Notes|Release Notes]]
+|-
+! scope="row" |'''CP-CAM Viewer'''|| ||
+|-
+|CP-CAM Viewer, version 2.2.5|| align="center" |[https://alpha.zenitel.com/downloads/Setup_STENTOFON+CP-CAM+Viewer_2.2.5.zip Setup_STENTOFON+CP-CAM+Viewer_2.2.5.zip]||Demo version of the STENTOFON CP-CAM-Viewer, a computer program running on Microsoft Windows operating systems. The software is able to show the video image of [[IP Video Door Station|IP video substation 1401110100]] on the computer screen.
+|-
+! scope="row" |'''OLED Fonts'''|| ||'''Chinese fonts for OLED display'''
+|-
+|Chinese fonts for OLED display on|| align="center" |[https://alpha.zenitel.com/downloads/vsf-chinese-font_1.0.0.0_armel.ipk vsf-chinese-font_1.0.0.0_armel.ipk]||For stations [[TCIS-4]], [[TCIS-5]], [[TCIS-6]], [[TCIV-5]] and [[TCIV-6]]
+|-
+! scope="row" |'''Patches and Fixes'''|| ||'''For INCA based stations'''
+|-
+|IP Station MAC-address updater|| align="center" |[https://alpha.zenitel.com/downloads/unpack.tar.gz unpack.tar.gz]||A software package which fixes an issue related to software upgrade failure on some IP Stations delivered in July and August 2012. [[IP Station MAC-address updater|Read here]] for further information.
+|-
+|IP Station not working in SIP or Pulse mode|| align="center" |[https://alpha.zenitel.com/downloads/fix_pulse_and_sip_mode.zip fix_pulse_and_sip_mode.zip]||A software package which fixes an issue that a station was not working in SIP mode or PULSE mode, only in AlphaCom mode. See [[IP Station works in AlphaCom mode only]] for further information.
+|-
+! scope="row" |'''Lua scripts for Turbine'''|| ||'''Lua script for Virtual I/O in [[Virtual I/O (SIP)|SIP]] or [[Virtual I/O (Pulse)|Pulse]]'''
+|-
+|Lua script for timed remote relay activation|| align="center" |[https://alpha.zenitel.com/downloads/RelayTimer_v1.zip RelayTimer_v1.zip]||LUA script for activating timed relay in remote Turbine station. For Turbine 4.2.x.x
+|-
+|Lua script for remote relay activation|| align="center" |[https://alpha.zenitel.com/downloads/RelayOn_v1.zip RelayOn_v1.zip]||LUA script for activating relay in remote Turbine station. For Turbine 4.2.x.x
+|-
+|Lua script for remote relay deactivation|| align="center" |[https://alpha.zenitel.com/downloads/RelayOff_v1.zip RelayOff_v1.zip]||LUA script for deactivating relay in remote Turbine station. For Turbine 4.2.x.x
+|-
+|Lua script for timed remote output activation|| align="center" |[https://alpha.zenitel.com/downloads/activateRelayWithTimer_v47.zip OutputTimer_v47.zip]||LUA script for activating timed output in remote Turbine station. Turbine 4.7.x.x or newer
+|-
+|Lua script for remote output activation|| align="center" |[https://alpha.zenitel.com/downloads/activateOutput_v47.zip ActivateOutput_v47.zip]||LUA script for activating output in remote Turbine station. Turbine 4.7.x.x or newer
+|-
+|Lua script for remote output deactivation|| align="center" |[https://alpha.zenitel.com/downloads/deactivateOutput_v47.zip DeactivateOutput_v47.zip]||LUA script for deactivating output in remote Turbine station. Turbine 4.7.x.x or newer
+|-
+|Lua script for remote call cancellation|| align="center" |[https://alpha.zenitel.com/downloads/callHangup.zip CallHangup.zip]||LUA script for hanging up a call in remote Turbine station. Turbine 4.7.x.x or newer
+|-
+|Lua script for granting door access in TruePortal|| align="center" |[https://alpha.zenitel.com/downloads/TruPortal_v1.zip TruPortal.zip]||LUA script for granting door access in TruePortal.
+|-
+|Lua script for controlling cameras in Milestone|| align="center" |[https://alpha.zenitel.com/downloads/Milestone_v1.zip Milestone_v1.zip]||LUA script for cameracontrol in Milestone.
 |-
 |}
 <br><br>
-=== SoftClient ===
+==Applications and Tools==
-'''''Note:''' To support SoftClient the AlphaCom requires version 11.1.3.1 or newer.''
+{| class="wikitable mw-collapsible mw-collapsed"
-{| border="1"
+! colspan="2" style="background:#ffd400;" width="620" |'''IMT - OPC Server - Recorders - VS-Operator - VS-Tools'''
-! style="background:#ffdead;" width="300" |System
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="70" |Size (kB)
+|-
-! style="background:#ffdead;" width="190" |Download file
+! scope="row" |'''[[IMT - Intercom Management Tool|IMT]]'''||'''Download file'''||'''Intercom management Tool'''
-! style="background:#ffdead;" width="600" |Additional information
+|-
+|IMT v. 3.7.3.0|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel-IMT_3.7.3.0.msi Zenitel-IMT_3.7.3.0.msi]||IMT is a PC tool which allows easy management and upgrade of IP intercom stations. <br> [[IMT - Installation Procedure|Installation Procedure]] - [[IMT - Release Notes|Release Notes IMT]]
+|-
+! scope="row" |'''OPC Server'''|| ||
+|-
+|VS-OPC Classic Server v. 6.0.3.15|| align="center" |[https://alpha.zenitel.com/downloads/VS-OPC_Classic_for_AlphaCom_Setup_V6.0.3.15.zip VS-OPC_Classic_for_AlphaCom_Setup_V6.0.3.15.zip]||OPC Classic software for AlphaCom. OPC Core Components should also be installed. <br> [[OPC_Classic_for_AlphaCom_-_Installation|Installation guide]] - [[VS-OPC Classic for AlphaCom - Release Notes|Release Notes]]
+|-
+|VS-OPC UA Server 1.0.3.15|| align="center" |[https://alpha.zenitel.com/downloads/VS-OPC_UA_for_AlphaCom_Setup_V1.0.3.15.zip VS-OPC_UA_for_AlphaCom_Setup_V1.0.3.15.zip]||OPC UA software for AlphaCom. OPC Core Components should also be installed. <br> [[OPC UA for AlphaCom - Installation|Installation guide]] - [[VS-OPC UA for AlphaCom - Release Notes|Release Notes]]
+|-
+! scope="row" |'''VS-Operator'''|| ||
 |-
-| SoftClient v. 1.2.3.0 || align=center | 7.450 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/SoftClientSetup.msi  SoftClientSetup.msi] || PC SoftClient Station. Uninstall any previous version of the SoftClient before installing.<br>
+|VS-Operator Server v. 1.6.3.5|| align="center" |[https://alpha.zenitel.com/downloads/VS-OP_SetupServer_1.6.3.5.zip VS-OP_SetupServer_1.6.3.5.zip]||Installation software for [[VS-Operator]] server. <br> [[VS-Operator - Release Notes|Release Notes]]
-See also: [[Release Notes Stentofon SoftClient]]
+|-
+|VS-Operator Client v. 1.6.3.5|| align="center" |[https://alpha.zenitel.com/downloads/VS-OP_SetupClient_1.6.3.5.zip VS-OP_SetupClient_1.6.3.5.zip]||Installation software for [[VS-Operator]] client. <br> [[VS-Operator - Release Notes|Release Notes]]
+|-
+! scope="row" |'''VS-Recorder v.2'''|| ||Requires AlphaCom version 11.2.3.1 or newer.
+|-
+|Recorder server software|| align="center" |[https://alpha.zenitel.com/downloads/VSRecorder2Setup_5.90.24234.msi VSRecorder2Setup_5.90.24234.msi]||The recorder server software.
+|-
+|Playback and Configuration Client|| align="center" |[https://alpha.zenitel.com/downloads/VSRecorder2ClientSetup_5.90.24234.msi VSRecorder2ClientSetup_5.90.24234.msi]||The Playback and configuration software
+|-
+|Prerequisites|| align="center" |[https://alpha.zenitel.com/downloads/Prerequisites_181204.zip Prerequisites_181204.zip]||A collection of software which is required for the server and/or client to run
+|-
+|Demo license. Expires 1st of January 2025|| align="center" |[https://alpha.zenitel.com/downloads/Zenitel_DEMO_NAVR_&_SCR_License_Pool_-NAVR_Recorder_DEMO-NHI2.lic VS Recorder DEMO License.lic]||A demo license; fully functional, but the server stops after 5 hours
+|-
+|API for recorder|| align="center" |[https://alpha.zenitel.com/downloads/NAVR_API_documentation_April_2020.zip NAVR_API_documentation_April_2020.zip]||API support files for [[Recorder 2.0 - API]]
+|-
+|Recording Software manual|| align="center" |[https://www.zenitel.com/sites/default/files/A100K11573_Recorder_2.0_Manual-v1-6.pdf Download the manual from here]||Recording Software user manual
+|-
+|License Request Utility|| align="center" |[https://alpha.zenitel.com/downloads/LicenseRequestUtility.exe LicenseRequestUtility.exe]||License Request Utility software
+|-
+! scope="row" |'''VS-Tools'''|| ||The '''VS-Tools''' is a software package consisting of three different PC applications
+|-
+|VS-Tools package|| align="center" |[https://alpha.zenitel.com/downloads/VS-Tools-1.04.0011.msi VS-Tools-1.04.0011.msi]||
+*'''AlphaCom XE Image Upgrade''' Application, v. 2.1.3.1. A PC tool for flash image upgrade of AMC-IP boards. <br> [[AMC Flash Image Update XE|Installation procedure]].
+*'''Production Upgrade''' Application (VS-ProductUpgrade Tool), v. 1.2.3.8. PC tool to Image recovery of a a Zenitel Device. [[:Category:Turbine - Restore Factory Defaults and Software Upgrade]]
+*'''Turbine Test and Demo Application''', v. 2.4.2.3. PC application that allows you play audio files directly from the Turbine station without connection to any server. It also allows you to do audio recordings to be used for troubleshooting if there are issues related to audio in the Turbine station. <br> [[Installation of Turbine demo application|Installation procedure]].
+|-
+|Turbine Test and Demo Media files|| align="center" |[https://alpha.zenitel.com/downloads/vsf-demo-media_2.0.3.0.ipk vsf-demo-media_2.0.3.0.ipk]||These are the media files needed for the Turbine Test and Demo application.
 |-
 |}
 <br><br>
-=== Bug fixes ===
+==SNMP files==
-==== IP Station MAC-address updater ====
+{| class="wikitable mw-collapsible mw-collapsed"
+! colspan="2" style="background:#ffd400;" width="620" |'''SNMP files'''
-{| border="1"
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="300" |System
+|-
-! style="background:#ffdead;" width="70" |Size (kB)
+! scope="row" |'''SNMP MIB files'''||'''Download file'''||'''Additional information'''
-! style="background:#ffdead;" width="190" |Download file
+|-
-! style="background:#ffdead;" width="600" |Additional information
+|AlphaCom MIB file v3|| align="center" |[https://alpha.zenitel.com/downloads/MIB_v3.txt MIB_v3.txt]||See: [[SNMP in AlphaCom XE]]
+|-
+|MIB for IP Stations and Devices|| align="center" |[https://alpha.zenitel.com/downloads/VS-DEVICE-MIB VS-DEVICE-MIB]||See: [[SNMP in IP Stations]]
+|-
+! scope="row" |'''Template file for SNMPv3'''||'''Download file'''||'''Additional information'''
 |-
-|  IP Station MAC-address updater || align=center | 1 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/unpack.tar.gz  unpack.tar.gz] || A software package which fixes an issue related to software upgrade failure on some IP Stations delivered in July and August 2012. [[IP Station MAC-address updater|Read here]] for further information.
+|snmpd.conf|| align="center" |[https://alpha.zenitel.com/downloads/snmpd.conf snmpd.conf]||See: [[SNMP_v.3]]
 |-
 |}
 <br><br>
-==== IP Station not working in SIP or PULSE mode ====
+==Interface modules==
+{| class="wikitable mw-collapsible mw-collapsed"
-{| border="1"
+! colspan="2" style="background:#ffd400;" width="620" |'''Milestone - LenelS2  -  CCure  - Mobotix - Siemens - AlphaNet Service Provider'''
-! style="background:#ffdead;" width="300" |System
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="70" |Size (kB)
+|-
-! style="background:#ffdead;" width="190" |Download file
+! scope="row" |'''Milestone'''||'''Download file'''||'''Additional information'''
-! style="background:#ffdead;" width="600" |Additional information
+|-
+|Milestone interface module for Zenitel Connect Pro|| align="center" |[https://alpha.zenitel.com/downloads/Milestone_XProtect_ZenitelConnectProCallHandlerSetup_3.0.9.msi Milestone_XProtect_ZenitelConnectProCallHandlerSetup_3.0.9.msi]||Interface module for integration between Milestone and Zenitel Connect Pro. See [[Milestone XProtect - Zenitel Connect Pro Integration]]
+|-
+|Milestone interface module for ICX-AlphaCom and AlphaCom XE|| align="center" |[https://alpha.zenitel.com/downloads/Milestone_XProtect_ZenitelCallHandlerSetupIcxAlphaCom_3.0.9.msi Milestone_XProtect_ZenitelCallHandlerSetupIcxAlphaCom_3.0.9.msi]||Interface module for integration between Milestone and ICX-AlphaCom or AlphaCom XE. See [[Milestone XProtect - ICX-AlphaCom Integration|ICX-AlphaCom Integration]]
+|-
+|Milestone interface module for IC-Edge|| align="center" |[https://alpha.zenitel.com/downloads/Milestone_XProtect_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi Milestone_XProtect_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi]||Interface module for integration between Milestone and IC-Edge. See [[Milestone XProtect - IC-Edge Integration|IC-Edge Integration]]
+|-
+|Milestone XProtect – AddToLogServer Service|| align="center" |[https://alpha.zenitel.com/downloads/AddToLogServerService_Setup_1.0.3.0.zip AddToLogServerService_Setup_1.0.3.0.zip]||This service will enable the logging of call state changes for all intercom stations, station connection status and controller connection status. See [[Milestone XProtect – AddToLogServer Service]]
+|-
+! scope="row" |'''Lenel OnGuard'''||'''Download file'''||'''Additional information'''
+|-
+|Zenitel Connect Pro interface for Lenel OnGuard 8.3|| align="center" |[https://alpha.zenitel.com/downloads/8.3_Accessory_Add-On_for_Zenitel_Connect_1.0.1.zip 8.3 Accessory Add-On for Zenitel Connect 1.0.1.zip]||Add-on for Zenitel Connect Pro interface software module for Lenel OnGuard 8.3. See [[LenelS2 OnGuard - Zenitel Connect Pro integration]]
+|-
+|ICX-AlphaCom interface for Lenel OnGuard 8.2|| align="center" |[https://alpha.zenitel.com/downloads/onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+ICX+1.0.1.zip onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+ICX+1.0.1.zip]||Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.2
+|-
+|IC-EDGE interface for Lenel OnGuard 8.2|| align="center" |[https://alpha.zenitel.com/downloads/onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+IC+Edge+1.0.1.zip onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+IC+Edge+1.0.1.zip]||Add-on IC-EDGE interface software module for Lenel OnGuard 8.2
+|-
+|Camera Support interface for Lenel OnGuard 8.2|| align="center" |[https://alpha.zenitel.com/downloads/onguard_8.2_addons_8.2+Add-On+for+Stentofon+Camera+Support+1.0.0.zip onguard_8.2_addons_8.2+Add-On+for+Stentofon+Camera+Support+1.0.0.zip]||Add-on Camera Support interface software module for Lenel OnGuard 8.2. Required only for TCIV
+|-
+|ICX-AlphaCom interface for Lenel OnGuard 8.1|| align="center" |[https://alpha.zenitel.com/downloads/8.1_Accessory_Add-On_for_Zenitel_ICX_1.0.1.zip 8.1_Accessory_Add-On_for_Zenitel_ICX_1.0.1.zip]||Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.1
+|-
+|IC-EDGE interface for Lenel OnGuard 8.1|| align="center" |[https://alpha.zenitel.com/downloads/8.1_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.1.zip 8.1_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.1.zip]||Add-on IC-EDGE interface software module for Lenel OnGuard 8.1
+|-
+|ICX-AlphaCom interface for Lenel OnGuard 8.0|| align="center" |[https://alpha.zenitel.com/downloads/8.0_Accessory_Add-On_for_Zenitel_ICX_Platform_1.0.1.zip 8.0_Accessory_Add-On_for_Zenitel_ICX_Platform_1.0.1.zip]||Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 8.0
+|-
+|IC-EDGE interface for Lenel OnGuard 8.0|| align="center" |[https://alpha.zenitel.com/downloads/8.0_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.3.zip 8.0_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.3.zip]||Add-on IC-EDGE interface software module for Lenel OnGuard 8.0
+|-
+|Camera Support interface for Lenel OnGuard 8.0 and Lenel OnGuard 8.1|| align="center" |[https://alpha.zenitel.com/downloads/7.6_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip 8.0_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip]||Add-on Camera Support interface software module for Lenel OnGuard 8.0. Required only for TCIV and CP-CAM
+|-
+|ICX-AlphaCom interface for Lenel OnGuard 7.6|| align="center" |[https://alpha.zenitel.com/downloads/7.6_Accessory_Add-On_for_ICX_AlphaCom1.0.0.zip 7.6_Accessory_Add-On_for_ICX_AlphaCom1.0.0.zip]||Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 7.6
+|-
+|IC-EDGE interface for Lenel OnGuard 7.6|| align="center" |[https://alpha.zenitel.com/downloads/7.6_Accessory_Add-On_for_Zenitel_IC-EDGE_System_1.0.0.zip 7.6_Accessory_Add-On_for_Zenitel_IC-EDGE_System_1.0.0.zip]||Add-on IC-EDGE interface software module for Lenel OnGuard 7.6
+|-
+|Camera Support interface for Lenel OnGuard 7.6|| align="center" |[https://alpha.zenitel.com/downloads/7.6_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip 7.6_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip]||Add-on Camera Support interface software module for Lenel OnGuard 7.6
+|-
+|AlphaCom interface for Lenel OnGuard 7.5|| align="center" |[https://alpha.zenitel.com/downloads/7.5Accessory_Add-On_for_Zenitel_1.0.0.zip 7.5Accessory_Add-On_for_Zenitel_1.0.0.zip]||Add-on AlphaCom interface software module for Lenel OnGuard 7.5
+|-
+|Icon set for Lenel OnGuard|| align="center" |[https://alpha.zenitel.com/downloads/Lenel_OnGuard_Stentofon_icons.zip Lenel_OnGuard_Stentofon_icons.zip]||Icon sets for [[Lenel Onguard - AlphaCom (old versions) integration#LenelS2_OnGuard_2012|Lenel OnGuard 2012]] maps
+|-
+! scope="row" |'''CCure 9000'''|| ||
+|-
+|CCURE9000v3.0_VS-AlphaCom_Integration, ver 3.00.001|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v3.0_VS-AlphaCom_Integration_3.00.001.msi CCURE9000v3.0_VS-AlphaCom_Integration_3.00.001.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly, ver 3.00.001|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly_3.00.001.msi CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly_3.00.001.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v3.0_ZenitelRecorder_Integration, ver 3.00.001|| align="center" |[https://alpha.zenitel.com/downloads/ZenitelRecorder-CCURE9000v3.0ClientIntegration_3.00.001.msi ZenitelRecorder-CCURE9000v3.0ClientIntegration_3.00.001.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v3.0_ZenitelRecorder_Integration_ClientOnly, ver 3.00.001|| align="center" |[https://alpha.zenitel.com/downloads/ZenitelRecorder-CCURE9000v3.0ServerIntegration_3.00.001.msi ZenitelRecorder-CCURE9000v3.0ServerIntegration_3.00.001.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.9_VS-AlphaCom_Integration, ver 2.90.006|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.9_VS-AlphaCom_Integration_2.90.006.msi CCURE9000v2.9_VS-AlphaCom_Integration_2.90.006.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly, ver 2.90.006|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly_2.90.006.msi CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly_2.90.006.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.8_VS-AlphaCom_Integration, ver 2.80.009|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.8_VS-AlphaCom_Integration_2.80.009.msi CCURE9000v2.8_VS-AlphaCom_Integration_2.80.009.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly, ver 2.80.009|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly_2.80.009.msi CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly_2.80.009.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi]||To save the file on your PC, right-click the link and select "Save target as..."
+|-
+|CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi]||To save the file on your PC, right-click the link and select "Save target as..."
 |-
-|  IP Station not working in SIP or Pulse mode || align=center | 1 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/fix_pulse_and_sip_mode.zip fix_pulse_and_sip_mode.zip] || A software package which fixes an issue that a station was not able to work in SIP mode or PULSE mode, only in AlphaCom mode. See [[IP Station works in AlphaCom mode only]] for further information.
+|CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi]||To save the file on your PC, right-click the link and select "Save target as..."
 |-
-|}
+|CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi|| align="center" |[https://alpha.zenitel.com/downloads/CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi]||To save the file on your PC, right-click the link and select "Save target as..."
-<br><br>
-fix_pulse_and_sip_mode.zip
-== ASVP Language Files ==
-The ASVP Language Files can be installed on black AMC boards (HW version 5 or 6) only.
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| English v. 06.00  || align=center | 1.290 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_en_06.00.apkg  asvp_en_06.00.apkg] || English language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+! scope="row" |'''AlphaNet Service Provider'''|| ||
 |-
-| Norwegian v. 06.00  || align=center | 1.710 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_no_06.00.apkg  asvp_no_06.00.apkg] || Norwegian language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|AlphaNetServiceProvider v2.1.3.9|| align="center" |[https://alpha.zenitel.com/downloads/AlphaNetServiceProviderService_Setup_V2.1.3.9.msi AlphaNetServiceProviderService_Setup_V2.1.3.9.msi]||The [[AlphaNetServiceProvider]] is a software component which makes it possible for several clients to connect to one of the two API ports of the ICX or AlphaCom simultaneously.
 |-
-| Swedish v. 06.00  || align=center | 2.070 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_sv_06.00.apkg  asvp_sv_06.00.apkg] || Swedish language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+! scope="row" |'''Mobotix'''||'''Download file'''||'''Additional information'''
 |-
-| Danish v. 06.00  || align=center | 1.260 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_da_06.00.apkg  asvp_da_06.00.apkg] || Danish language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|Mobotix interface module for Zenitel Connect Pro|| align="center" |[https://alpha.zenitel.com/downloads/Mobotix_HUB_Zenitel_Connect_CallHandlerSetup_3.0.9.msi Mobotix_HUB_Zenitel_Connect_CallHandlerSetup_3.0.9.msi]||Interface module for integration between Mobotix and Zenitel Connect Pro. See [[Mobotix Hub - Zenitel Connect Pro Integration]]
 |-
-| Finnish v. 06.00  || align=center | 1.230 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_fi_06.00.apkg  asvp_fi_06.00.apkg] || Finnish language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|Mobotix interface module for ICX-AlphaCom and AlphaCom XE|| align="center" |[https://alpha.zenitel.com/downloads/Mobotix_HUB_Zenitel_ICX_AlphaCom_CallHandlerSetup_3.0.9.msi Mobotix_HUB_Zenitel_ICX_AlphaCom_CallHandlerSetup_3.0.9.msi]||Interface module for integration between Mobotix and ICX-AlphaCom or AlphaCom XE. See [[Mobotix Hub - ICX-AlphaCom Integration]]
 |-
-| German v. 06.00  || align=center | 1.620 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_de_06.00.apkg  asvp_de_06.00.apkg] || German language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|Mobotix interface module for IC-Edge|| align="center" |[https://alpha.zenitel.com/downloads/Mobotix_HUB_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi Mobotix_HUB_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi]||Interface module for integration between Mobotix and IC-Edge. See [[Mobotix Hub - IC-EDGE Integration]]
 |-
-| French v. 06.00  || align=center | 1.230 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_fr_06.00.apkg  asvp_fr_06.00.apkg] || French language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+! scope="row" |'''Siemens Sivelliance'''||'''Download file'''||'''Additional information'''
 |-
-| Italian v. 06.00  || align=center | 1.900 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_it_06.00.apkg  asvp_it_06.00.apkg] || Italian language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|Siemens Sivelliance interface module for Zenitel Connect Pro|| align="center" |[https://alpha.zenitel.com/downloads/Siemens_Siveliance_ZenitelConnectProCallHandlerSetup_3.0.9.msi Siemens_Siveliance_ZenitelConnectProCallHandlerSetup_3.0.9.msi]||Interface module for integration between Siemens Sivelliance and Zenitel Connect Pro. See [[Siemens Siveillance - Zenitel Connect Pro Integration]]
 |-
-| Korean v. 06.01  || align=center | 2.210 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_ko_06.01.apkg  asvp_ko_06.01.apkg] || Korean language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|Siemens Sivelliance interface module for ICX-AlphaCom and AlphaCom XE|| align="center" |[https://alpha.zenitel.com/downloads/Siemens_Siveliance_Zenitel_ICX-AlphaCom_CallHandlerSetup_3.0.9.msi Siemens_Siveliance_Zenitel_ICX-AlphaCom_CallHandlerSetup_3.0.9.msi]||Interface module for integration between Siemens Sivelliance and ICX-AlphaCom or AlphaCom XE. See [[Siemens Sivelliance - ICX-AlphaCom Integration]]
 |-
-| Chinese v. 06.00  || align=center | 1.350 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/asvp_chn_06.00.apkg  asvp_chn_06.00.apkg] || Chinese language files for the ASVP software module. [[ASVP software module installation|Installation procedure]].
+|Siemens Sivelliance interface module for IC-Edge|| align="center" |[https://alpha.zenitel.com/downloads/Siemens_Siveliance_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi Siemens_Siveliance_Zenitel_IC_Edge_CallHandlerSetup_3.0.9]||Interface module for integration between Siemens Sivelliance and IC-Edge. See [[Siemens Sivelliance - IC-EDGE Integration]]
 |-
 |}
 <br><br>
+==Audio files==
-== Recorder ==
+{| class="wikitable mw-collapsible mw-collapsed"
-'''''Note:''' To support STENTOFON Recording the AlphaCom requires version 11.2.3.1 or newer.''
+! colspan="2" style="background:#ffd400;" width="620" |'''Sample audio files on WAV format'''
-{| border="1"
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="300" |System
+|-
-! style="background:#ffdead;" width="70" |Size (kB)
+! scope="row" |'''Language'''||'''Download file'''||'''Description'''
-! style="background:#ffdead;" width="190" |Download file
+|-
-! style="background:#ffdead;" width="600" |Additional information
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/AllClear.wav AllClear.wav]||"All clear. Repeat. All clear. You may now go back to your designated work areas"
+|-
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/UnattendedBaggage.wav UnattendedBaggage.wav]||Ding-ding: "A security message. We ask passengers not to leave their luggage unattended at any time. Unattended luggage will be removed"
+|-
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/FireAlarm.wav FireAlarm.wav]||Dut-dut-dut. "Attention. This is a fire alarm. Please proceed to the nearest emergency exit"
 |-
-| Recorder software v. 1.0.3.1 || align=center | 1.481 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/STENTOFONPlaybackClient-1.0.3.1.zip  STENTOFONPlaybackClient-1.0.3.1.zip] || The recorder software, installs playback client on the recorder as well . [[STENTOFON_Recording#Recorder_Software_Installation|Installation Procedure]]
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/LeaveTheTerminal.wav LeaveTheTerminal.wav]||Four gongs: "Your attention please. An important message to everyone in this terminal. We kindly ask all of you to leave the terminal immediately. An incident has occured, that makes it dangerous to stay in the building. Take your luggage outdoors, and follow the instructions from the staff"
 |-
-| Playback Client v. 1.0.3.1 || align=center | 1.138 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/STENTOFONRecorder-1.0.3.1.zip STENTOFONRecorder-1.0.3.1.zip] || Playback client software for stand-alone installation
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/ChemicalMuster.wav ChemicalMuster.wav]||"Attention. There has been a chemical release in your area. Evacuate immediately to your designated muster point"
 |-
-| Recorder API || align=center | 372 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/STENTOFONRecorderAPI.zip STENTOFONRecorderAPI.zip] || API files for playback client development. [[STENTOFON_Recording#Appendix_A:_Enterprise_Playback_API|Info]]
+|N/A|| align="center" |[https://alpha.zenitel.com/downloads/FourGong.wav FourGong.wav]||Four times chime signal
 |-
-| License Request Utility || align=center | 3.057 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/LicenseRequestUtility.exe LicenseRequestUtility.exe] || License Request Utility software
+|N/A|| align="center" |[https://alpha.zenitel.com/downloads/RingTone.wav RingTone.wav]||Ringing tone from a plain old telephone
 |-
-| Recording Software user manual || align=center | 2.362 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/A100K11036RecordingSoftwareUserManual.pdf A100K11036RecordingSoftwareUserManual.pdf] || Recording Software user manual
+|N/A|| align="center" |[https://alpha.zenitel.com/downloads/AttentionTone.wav AttentionTone.wav]||Dut-dut-dut. Dut-dut-dut. Dut-dut-dut
 |-
-| Demo license LITE || align=center | 2 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/Zenitel-Demonstration-LITE_2013.LIC Zenitel-Demonstration-LITE_2013.LIC] || Demo license. The license is valid until beginning January 2014. <br>To save the file on your PC, right-click the link and select "Save target as..."
+|N/A|| align="center" |[https://alpha.zenitel.com/downloads/Dingdong.wav Dingdong.wav]||Two times chime signal
 |-
-| Demo license STANDARD|| align=center | 2 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/Zenitel-Demonstration-STANDARD_2013.LIC Zenitel-Demonstration-STANDARD_2013.LIC] || Demo license. The license is valid until beginning January 2014. <br>To save the file on your PC, right-click the link and select "Save target as..."
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/PleaseWait.wav PleaseWait.wav]||"Your call is registered, please wait"
 |-
-| Demo license ENTERPRISE|| align=center | 2 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/Zenitel-Demonstration-ENTERPRISE_2013_2.LIC Zenitel-Demonstration-ENTERPRISE_2013_2.LIC] || Demo license. The license is valid until beginning January 2014. <br>To save the file on your PC, right-click the link and select "Save target as..."
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/PleaseWaitAss.wav PleaseWaitAss.wav]||"Your call has been registered, please wait for assistance"
 |-
-|}
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/DoorOpen.wav DoorOpen.wav]||"The door is open"
-<br><br>
-== AlphaCom OPC Server ==
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| AlphaCom OPC Server v. 5.3.3.0 || align=center | 574 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/OPCServerSetup.msi  OPCServerSetup.msi] || [[OPC Server]] software for AlphaCom. ([[Release_Notes_AlphaCom_OPC_Server|Release Notes]]). OPC Core Components should also be installed.
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/DoorOpenEnter.wav DoorOpenEnter.wav]||"The door is open, please enter"
 |-
-| OPC Core Components 3.00 Redistributable (x64) || align=center | 1.676 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/OPC_core_3_0_x64.zip OPC_core_3_0_x64.zip] || OPC core components for 64 bit computers. From http://www.opcfoundation.org
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/DoorOpenProceed.wav DoorOpenProceed.wav]||"The door is open, please proceed"
 |-
-| OPC Core Components 3.00 Redistributable (x86) || align=center | 1.326 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/OPC_core_3_0_x86.zip OPC_core_3_0_x86.zip] || OPC core components for 32 bit computers. From http://www.opcfoundation.org
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/DoorUnlocked.wav DoorUnlocked.wav]||"The door is unlocked. Please make your way through the entrance"
 |-
-| C++ libraries for 32 bit computers (x86) || align=center | 2.639 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/vcredist_x86.exe vcredist_x86.exe] || The AlphaCom OPC Server is a C++ application that requires the proper version of C++ libraries installed. The Windows 7 systems likely have these installed but XP systems may have only older versions. If there is an error during installation of the OPC Server, try to install this C++ libraries by copying the vcredist_x86.exe to the computer and execute it.
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/OutOfService.wav OutOfService.wav]||"This device is currently out of service"
 |-
-|}
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/OutOfServiceInfo.wav OutOfServiceInfo.wav]||"This device is currently out of service, please contact the information desk"
-<br><br>
-== Interface modules ==
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| AlphaCom interface for Lenel OnGuard 2012|| align=center | 1.531 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/6.5.624_Accessory_Add-On_for_Zenitel_Support_1.0.3.zip 6.5.624_Accessory_Add-On_for_Zenitel_Support_1.0.3.zip] || Add-on AlphaCom interface software module for [[Lenel OnGuard 2012]]
+|English (male)|| align="center" |[https://alpha.zenitel.com/downloads/OutOfServiceRecep.wav OutOfServiceRecep.wav]||"This device is currently out of service, please contact the reception"
 |-
-| AlphaCom interface for Lenel OnGuard 2013|| align=center | 249 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/6.6.287_Accessory_Add-On_for_Zenitel_Support_1.0.3.zip 6.6.287_Accessory_Add-On_for_Zenitel_Support_1.0.3.zip] || Add-on AlphaCom interface software module for Lenel OnGuard 2013
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/PinCode.wav PinCode.wav]||"Please enter the pin code"
 |-
-| Icon set for Lenel OnGuard|| align=center | 1.062 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/Lenel_OnGuard_Stentofon_icons.zip Lenel_OnGuard_Stentofon_icons.zip] || Icon sets for [[Lenel OnGuard 2012]] maps
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/EnterExtNo.wav EnterExtNo.wav]||"Please enter the extension number"
 |-
-| Support for CP-CAM in Lenel OnGuard|| align=center | 16 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/LNVR_7.0_Add-on_for_STENTOFON_Camera_Support_1.0.1.zip LNVR_7.0_Add-on_for_STENTOFON_Camera_Support_1.0.1.zip] || Add-on for support of camera CP-CAM in Lenel OnGuard. The CP-CAM is used in the [[IP Video Door Station]]. See [[Lenel OnGuard and CP-CAM]]
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/EnterDirNo.wav EnterDirNo.wav]||"Please enter the directory number"
 |-
-|}
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/AckDig6.wav AckDig6.wav]||"Please acknowledge the call by pressing digit 6."
-<br><br>
-== AlphaVision ==
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| AlphaVision v. 3.12-1 || align=center | 6.078 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/AV312-1_Install.zip  AV312-1_Install.zip]  || Software for [[AlphaVision]] Call Handler
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/FrontDoorMot.wav FrontDoorMot.wav]||"Front door motion detected"
 |-
-|}
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/FrontDoorOpen.wav FrontDoorOpen.wav]||"The front door is open"
-<br><br>
-== AudioCodes Gateway ==
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| SIP Gateway MP114/118 firmware v. 6.20 || align=center | 4.892 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/MP118_SIP_F6.20A.045.001.zip  MP118_SIP_F6.20A.045.001.zip] || Firmware for AudioCodes gateway MP114 and MP118
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/LibraryClose5.wav LibraryClose5.wav]||"Attention. The library will close in five minutes"
 |-
-| SIP Gateway MP114/118 - Call Progress Tone file || align=center | 17 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/call_progress_all_countries3.zip  call_progress_all_countries3.zip] || The Call Progress Tone file contains definitions of busy/dial tones for proper disconnection of phone calls. [[Configuration_guide_for_AudioCodes_MP114/118%2C_v5.4_and_higher#Detection_of_Busy_.2F_Dial_tones|How to upload]] the file to the gateway
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/BuildingClose15.wav BuildingClose15.wav]||Ding-dong: "The building will close in fifteen minutes"
 |-
-| DConvert (Downloadable Conversion Utility) || align=center | 1968 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/DConvert.zip  DConvert.zip] || The AudioCodes TrunkPack Downloadable Conversion Utility (DConvert) is used to [[MP114/118: Add new tones to the CPT file|create a loadable Call Progress Tones file]].
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/WindowOpen.wav WindowOpen.wav]||"The office window is open"
 |-
-| BootP v2.3.0|| align=center | 5994 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/BootP_v2.3.0.zip  BootP_v2.3.0.zip] || The AudioCodes' BootP/TFTP utility can be used to initialize the gateway by assigning it an IP address, a firmware file (cmp), and a configuration file (ini file). The BootP utility accesses the gateway using its MAC address.
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/TakeTicket.wav TakeTicket.wav]||"Please take your ticket"
 |-
-| INI files|| align=center | 4 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/INI_Files.zip INI_Files.zip] ||  INI files with default configuration. The ini file can be loaded using AudioCodes' BootP/TFTP utility or via the Web interface.
+|English (female)|| align="center" |[https://alpha.zenitel.com/downloads/ThankYou.wav ThankYou.wav]||"Thank you. Have a nice day"
 |-
 |}
 <br><br>
-== STENTOFON IP Dect ==
+==AudioCodes Gateway==
+{| class="wikitable mw-collapsible mw-collapsed"
-{| border="1"
+! colspan="2" style="background:#ffd400;" width="620" |'''AudioCodes MP11x'''
-! style="background:#ffdead;" width="300" |System
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| Service Tool, ver. 4.21 || align=center | 1.491 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/KIRK_Service_Tool_4_21_0_40.zip  KIRK_Service_Tool_4_21_0_40.zip] || Service Tool for programming Base Stations, Repeaters and Handsets
+! scope="row" |'''AudioCodes MP11x'''||'''Download file'''||'''Additional information'''
 |-
-| IP Dect Server 6000 || align=center | 4.093 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/KWS6000_Firmware_PCS09_.zip  KWS6000_Firmware_PCS09_.zip] || Firmware for IP Dect Server 6000
+|SIP Gateway MP114/118 firmware v. 6.20|| align="center" |[https://alpha.zenitel.com/downloads/MP118_SIP_F6.20A.045.001.zip MP118_SIP_F6.20A.045.001.zip]||Firmware for AudioCodes gateway MP114 and MP118
 |-
-| IP Dect Base for Server 6000 || align=center | 1.659 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/KIRK_IP_Base_Station_Firmware_PCS09_.zip  KIRK_IP_Base_Station_Firmware_PCS09_.zip] || Firmware for IP Dect Base station for Server 6000
+|SIP Gateway MP114/118 - Call Progress Tone file|| align="center" |[https://alpha.zenitel.com/downloads/call_progress_all_countries3.zip call_progress_all_countries3.zip]||The Call Progress Tone file contains definitions of busy/dial tones for proper disconnection of phone calls. [[Configuration_guide_for_AudioCodes_MP114/118%2C_v5.4_and_higher#Detection_of_Busy_.2F_Dial_tones|How to upload]] the file to the gateway
 |-
-| IP Dect Server 300 || align=center | 2.168 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/KWS300_Firmware_PCS09_.zip  KWS300_Firmware_PCS09_.zip] || Firmware for IP Dect Server 300
+|DConvert (Downloadable Conversion Utility)|| align="center" |[https://alpha.zenitel.com/downloads/DConvert.zip DConvert.zip]||The AudioCodes TrunkPack Downloadable Conversion Utility (DConvert) is used to [[MP114/118: Add new tones to the CPT file|create a loadable Call Progress Tones file]].
 |-
-| IP Dect Repeater || align=center | 64 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/KIRK_Repeater_Firmware_PCS_14120400_023_2.zip  KIRK_Repeater_Firmware_PCS_14120400_023_2.zip] || Firmware for IP Dect Repeater
+|BootP v2.3.0|| align="center" |[https://alpha.zenitel.com/downloads/BootP_v2.3.0.zip BootP_v2.3.0.zip]||The AudioCodes' BootP/TFTP utility can be used to initialize the gateway by assigning it an IP address, a firmware file (cmp), and a configuration file (ini file). The BootP utility accesses the gateway using its MAC address.
 |-
-| Alarm Server || align=center | 12.671 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/CMSfirmware.zip  CMSfirmware.zip] || Firmware for Alarm Server: CMS_KERNEL_102.update og CMS105.update
+|INI files|| align="center" |[https://alpha.zenitel.com/downloads/INI_Files.zip INI_Files.zip]||INI files with default configuration. The ini file can be loaded using AudioCodes' BootP/TFTP utility or via the Web interface.
 |-
 |}
 <br><br>
-== AlphaCom XE1 Demo Suitcase ==
+==Useful Tools==
+{| class="wikitable mw-collapsible mw-collapsed"
-{| border="1"
+! colspan="2" style="background:#ffd400;" width="620" |'''Tools'''
-! style="background:#ffdead;" width="300" |System
+! style="background:#ffd400;" width="700" |
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-| AlphaPro database for demo suitcase, ver. 1.6 || align=center | 225 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/DemoCaseXE_v1.6.zip  DemoCaseXE_v1.6.zip] || AlphaPro 11 database containing a preset configuration for the AlphaCom XE1 demo suitcase. You '''''must''''' use AlphaPro 11.5.3.0 or later. A description of the configuration is found in the [[AlphaCom XE demo suitcase - User Guide]]
+! scope="row" |'''Tools'''||'''Download'''||'''Additional information'''
 |-
-| Backup for demo suitcase || align=center | 60 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/XE1_v1_6-backup.apkgs XE1_v1_6-backup.apkgs] || Complete AMC backup of the configuration for the AlphaCom XE1 demo suitcase. Ver. 1.6.
+|PuTTY|| align="center" |[http://www.chiark.greenend.org.uk/~sgtatham/putty/ PuTTY]||Free Telnet/SSH Client
 |-
-| Labels for the DAK panel || align=center | 67 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/DAK48LabelsDemoCase_1_6.pdf DAK48LabelsDemoCase_1_6.pdf] || Labels in pdf format for printing out labels for the DAK48 panel
+|Audacity|| align="center" |[https://www.audacityteam.org/download/ Audacity]||Free audio editor and recorder
 |-
-| Wav files and ASVP package || align=center | 3.064 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/Wav_files_and_ASVP_package.zip Wav_files_and_ASVP_package.zip] || Various audio files used by the Demo system
+|TFTP server|| align="center" |[http://tftpd32.jounin.net/tftpd32_download.html. TFTP server]||PC tool used for file transfer
 |-
-| STENTOFON Analytics ver. 1.5 || align=center | 31.199 || align=center | [https://alphasupport.zenitel.com/alphawiki/downloads/STENTOFON_Analytics_1_5.zip STENTOFON_Analytics_1_5.zip] || Files required for STENTOFON Analytics
+|Wireshark|| align="center" |[http://www.wireshark.org/download.html Wireshark]||Free packet analyzer computer application. Used for [[Wireshark - capture data|network troubleshooting]], analysis, software and communications protocol development, and education.
 |-
-|}
+|Kiwi SysLog|| align="center" |[http://www.kiwisyslog.com/free-edition.aspx Kiwi SysLog]||Tool for receiving log messages from the AlphaCom
-<br><br>
-== Useful Tools ==
-* [http://www.chiark.greenend.org.uk/~sgtatham/putty/ PuTTY]: A Free Telnet/SSH Client
-*  [http://tftpd32.jounin.net/tftpd32_download.html TFTP server]: A PC tool used for file transfer
-* [http://www.wireshark.org/download.html Wireshark]: A free packet analyzer computer application. It is used for [[Wireshark - capture data|network troubleshooting]], analysis, software and communications protocol development, and education. Originally named Ethereal.
-* [http://hp.vector.co.jp/authors/VA002416/teraterm.html Tera Term Pro]. A free software terminal emulator (communication program) for Windows
-* [http://www.solarwinds.com/register/kiwi_registration.aspx?Program=876&c=70150000000Es8J Kiwi SysLog]. A very good tool for receiving log messages from the AlphaCom.
-<br><br>
-== Release Candidate Software ==
-'''Note!''' These Software packages are downloadable to test out a new upcomming releases. '''Do not use this software in a live installation!'''<br>
-Aboute Release Candidate Software:
- The Software is quite stable and considered a release candidate
-==== AlphaPro software ====
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-|}
+|Tera Term|| align="center" |[https://sourceforge.net/projects/tera-term/ Tera Term]||Free software terminal emulator (communication program) for Windows
-<br><br>
-==== AlphaCom (AMC-IP) software ====
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
-|}
+|WinSCP|| align="center" |[https://winscp.net/eng/index.php WinSCP]||Free FTP client
-<br><br>
-=== AlphaCom OPC Server ===
-{| border="1"
-! style="background:#ffdead;" width="300" |System
-! style="background:#ffdead;" width="70" |Size (kB)
-! style="background:#ffdead;" width="190" |Download file
-! style="background:#ffdead;" width="600" |Additional information
 |-
+|Milestone Generic Event tester|| align="center" |[https://alpha.zenitel.com/downloads/GenericEventTest.exe Milestone Generic Event tester]||Simulate commands from the AlphaCom to Milestone.
 |}
-[https://alphasupport.zenitel.com/alphawiki/downloads/axeu_b3000_a1100300.aimg axeu_b3000_a1100300.aimg]
-[downloads/axeu_b3000_a1100300.aimg axeu_b3000_a1100300.aimg]
-[[Category:AlphaCom E Software]]