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|ITSV-5 software v. 1.0.1.33|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-5_1.0.1.33.zip ITSV-5_1.0.1.33.zip]||Software for the ITSV-5 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-5 - Release Notes|Release notes]]
 
|ITSV-5 software v. 1.0.1.33|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-5_1.0.1.33.zip ITSV-5_1.0.1.33.zip]||Software for the ITSV-5 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-5 - Release Notes|Release notes]]
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|-
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|ITSV-5 software v. 1.0.3.24|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-5_1.0.3.24.zip ITSV-5_1.0.3.24.zip]||Software for the ITSV-5 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-5 - Release Notes|Release notes]] <br> <span style="color:red">'''''NOTE:''''' After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed</span>
 
|-
 
|-
 
! scope="row" |'''[[ITSV-4]]'''|| ||
 
! scope="row" |'''[[ITSV-4]]'''|| ||
 
|-
 
|-
 
|ITSV-4 software v. 1.0.1.33|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-4_1.0.1.33.zip ITSV-4_1.0.1.33.zip]||Software for the ITSV-4 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-4 - Release Notes|Release notes]]
 
|ITSV-4 software v. 1.0.1.33|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-4_1.0.1.33.zip ITSV-4_1.0.1.33.zip]||Software for the ITSV-4 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-4 - Release Notes|Release notes]]
 +
|-
 +
|ITSV-4 software v. 1.0.3.24|| align="center" |[https://alpha.zenitel.com/downloads/ITSV-4_1.0.3.24.zip ITSV-4_1.0.3.24.zip]||Software for the ITSV-4 station. <br> [[ITSV-4 & ITSV-5 - Software Upgrade|Upgrade procedure]] - [[ITSV-4 - Release Notes|Release notes]] <br> <span style="color:red">'''''NOTE:''''' After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed</span>
 
|-
 
|-
 
! scope="row" |'''[[ITSV-3]]'''|| ||
 
! scope="row" |'''[[ITSV-3]]'''|| ||

Revision as of 13:54, 22 October 2024

Download information
This page contains download links to various Zenitel related software
Download is available for approved users (Zenitel trained sales channels) only
Please contact your local Zenitel representative for more information. If issues with an existing account or access, go to Contact/Support
AEIPS.png

Station and Device Firmware Package (VS-IS)

VS-IS packages The VS-IS package is a collection of software for intercom devices.
Description Download file Additional information
VS-IS 9.0 package VS-IS_9.0.3.0.zip Package content:
  • VSFF8-9.0.3.0: TKIV+/TCIV+/TMIV+/TEIV+
  • VSFF6-9.0.3.0: Desktop V2/FlushMaster V2/IP-CROR
  • VSFT-9.0.3.0: Turbine Compact/Extended
  • VSFF8MP-9.0.3.0: ZMK-1 Multi Purpose Kit
  • Zenitel IMT ver. 3.7.3.0 - Intercom Management tool for PC
  • Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system

Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description Download file Additional information
VS-IS 8.2 package VS-IS_8.2.3.3.zip Package content:
  • VSFF8-8.2.3.3: TKIV+/TCIV+/TMIV+/TEIV+
  • VSFF6-8.2.3.3: Desktop V2/FlushMaster V2/IP-CROR
  • VSFT-8.2.3.3: Turbine Compact/Extended
  • VSFF8MP-8.2.3.3: ZMK-1 Multi Purpose Kit
  • Zenitel IMT ver. 3.6.3.0 - Intercom Management tool for PC
  • Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system

Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description Download file Additional information
VS-IS 7.5 package VS-IS_7.5.3.1.zip Package content:
  • VSFF8-7.5.3.1: TKIV+/TCIV+/TMIV+
  • VSFF6-7.5.3.1: Desktop V2/FlushMaster V2/IP-CROR
  • VSFT-7.5.3.1: Turbine Compact/Extended
  • Zenitel IMT ver. 3.3.3.0 - Intercom Management tool for PC
  • Zenitel-Client ver. 1.6.3.1 - Soft Client for Edge system

Firmware for INCA intercoms is no longer included in the VS-IS Package. If required, download it separately in Stations and Devices

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description Download file Additional information
VS-IS 6.4 package VS-IS_6.4.3.10.zip Package content:
  • VSFF8-6.4.3.10: TKIV+/TCIV+/TMIV+
  • VSFF6-6.4.3.9: Desktop V2/FlushMaster V2/IP-CROR
  • VSFT-6.4.3.9: Turbine Compact/Extended
  • INCA ver. 2.11.3.1 - Firmware for INCA intercoms
  • VS-IMT ver. 2.2.3.0 - Intercom Management tool for PC
  • VS-Client ver. 1.5.3.0 - Soft Client for Edge system

Upgrade devices using the IMT tool.

Each software can also be downloaded separately (Stations and Devices).

Description Download file Additional information
VS-IS 5.1 package VS-IS_5.1.3.0.zip Package content:

Each software can also be downloaded separately (Stations and Devices).
The VS-IS 5.1 package supports the IC-EDGE system

Description Download file Additional information
VS-IS 4.11 package VS-IS_4.11.3.2.zip Package content:

Each software can also be downloaded separately (Stations and Devices).
The VS-IS 4.11 package supports the Pulse system



Zenitel Connect Pro (ZCP)

Zenitel Connect Pro Software for Zenitel Connect Pro running on ICX-510 and in Virtual Environment
Software package Download file Additional information
Software update package for ZCP on ICX-510, ver. 1.4.0 Zenitel_Connect_ICX_1.4.0.swu Upgrade package for Zenitel Connect Pro running on ICX-510
Upgrade procedure - Release Notes
Software update package for ZCP on Virtual Machine, ver. 1.4.0 Zenitel_Connect_VM_1.4.0.swu Upgrade package for existing installation of Zenitel Connect Pro running on Virtual Machine
Upgrade procedure - Release Notes
Installation package for ZCP on VMWare, ver. 1.4.0 Zenitel_Connect_VMware_1.4.0.zip Installation package for a fresh install of Zenitel Connect Pro running on VMWare
Upgrade procedure - Release Notes
Installation package for ZCP on Virtual Box, ver. 1.4.0 Zenitel_Connect_VBox_1.4.0.zip Installation package for a fresh install of Zenitel Connect Pro running on Virtual Box
Upgrade procedure - Release Notes
Excel template for importing Users, ver. 1.12 Zenitel_Connect_Excel_Template_1.12.xlsx Excel Spreadsheet template for importing Users



ICX-AlphaCom System

ICX-AlphaCom System Software for ICX-500 and ICX-AlphaCom Core
ICX Firmware Download file Additional information
ICX-500/510 Software, ver. 1.3.3.0 vsfx-1.3.3.0.swu Software for the ICX-500/510 Gateway.
Upgrade procedure - Release Notes
ICX-500 System Recovery vsfx-prod-icx500-1.3.3.0.img.zip Software used for in-field recovery and major system upgrades of the ICX-500. See Image recovery from SD-Card
ICX-510 System Recovery vsfx-prod-icx510-1.3.3.0.img.zip Software used for in-field recovery and major system upgrades of the ICX-510. See Image recovery from SD-Card
ICX-Core, ver. 1.3.3.0 ICX-Core-01.00-jammy-1.3.3.0.apt.tar The ICX-Core software runs on a computer or in a Virtual Machine.
Note:
  • Version 1.3.3.0 requires Ubuntu 22.04 for new installations.
  • Previous versions (1.2.3.8 and earlier) required Ubuntu 18.04.
  • Upgrading from 1.2.3.9 must be done via the Linux Console using the normal installation process
  • Upgrading from 1.2.3.8 or lower requires Ubuntu to be upgraded to 22.04
  • Upgrade from Ubuntu 18.04 to 22.04 can be performed Upgrade ICX-AlphaCom Core to Ubuntu_22.04

Installation procedure -  Release Notes
Voice Language Packages Download file The Language Packages are installed from the web interface of the ICX.
English v. 06.00 vs-asvp-en_06.00_all.deb English language package for the ICX System.
Norwegian v. 06.00 vs-asvp-no_06.00_all.deb Norwegian language package for the ICX System.
Swedish v. 06.00 vs-asvp-sv_06.00_all.deb Swedish language package for the ICX System.
Danish v. 06.00 vs-asvp-da_06.00_all.deb Danish language package for the ICX System.
Finnish v. 06.00 vs-asvp-fi_06.00_all.deb Finnish language package for the ICX System.
German v. 06.00 vs-asvp-de_06.00_all.deb German language package for the ICX System.
French v. 06.00 vs-asvp-fr_06.00_all.deb French language package for the ICX System.
Italian v. 06.00 vs-asvp-it_06.00_all.deb Italian language package for the ICX System.
Korean v. 06.01 vs-asvp-ko_06.01_all.deb Korean language package for the ICX System.
Chinese v. 06.00 vs-asvp-chn_06.00_all.deb Chinese language package for the ICX System.
Dutch v. 06.05 vs-asvp-nl_06.05_all.deb Dutch language package for the ICX System.



AlphaCom XE Series (Black AMC-IP board)

AlphaCom XE (AMC-IP) software Software for use on AMC-IP boards with hardware revision 05-06 (Black AMC-IP boards)
Firmware version Download file Additional information
AMC-IP Software 13.1.3.13 alpha-sys_13.1.3.13.apkg Requires minimum BSP 32.3.3.1.

Upgrade procedure - Release Notes

BSP 32.3.3.11 bsp_32.3.3.11.apkg Board Support Package (BSP) updates including security updates, and making the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/).
Release Notes
Firmware version 12.5.3.4
AMC-IP Software 12.5.3.4 bsp_32.00.3.1_AS_12.5.3.4.apkg

Upgrade procedure - Release Notes

Flash image Use the VS-Tools application to perform image downgrade
Flash Image BSP 30.01, AlphaSys 11.1.3.3 axeu_b3001_a1101303.aimg Complete flash image to downgrade to version 11.1.3.3
Installation procedure - Release Notes
ASVP Language Files Installation procedure
English v. 06.00 asvp_en_06.00.apkg English language files for the ASVP software module.
Norwegian v. 06.00 asvp_no_06.00.apkg Norwegian language files for the ASVP software module.
Swedish v. 06.00 asvp_sv_06.00.apkg Swedish language files for the ASVP software module.
Danish v. 06.00 asvp_da_06.00.apkg Danish language files for the ASVP software module.
Finnish v. 06.00 asvp_fi_06.00.apkg Finnish language files for the ASVP software module.
German v. 06.00 asvp_de_06.00.apkg German language files for the ASVP software module.
French v. 06.00 asvp_fr_06.00.apkg French language files for the ASVP software module.
Italian v. 06.00 asvp_it_06.00.apkg Italian language files for the ASVP software module.
Korean v. 06.01 asvp_ko_06.01.apkg Korean language files for the ASVP software module.
Chinese v. 06.00 asvp_chn_06.00.apkg Chinese language files for the ASVP software module.
Dutch v. 06.05 asvp_nl_06.05.apkg Dutch language files for the ASVP software module.



AlphaCom E Series (Red AMC-IP board)

AlphaCom E (AMC-IP) software Software for use on AMC-IP boards with hardware revision 01-04 (Red AMC-IP boards)
AlphaCom E firmware Download file Additional information
AMC-IP Software 11.2.3.11 alpha-sys-11.2.3.11.zip Software for use on both AlphaCom E and XE boards with hardware revision 01 to 06 (Red and Black boards).

NOTE: Configuration will be lost after the upgrade!
Before the upgrade, a backup must be made by doing a GetAll from AlphaPro.
Warning: This version includes changes in Turbine input mapping from versions prior to 11.2.3.11. See RCI article for details
Upgrade procedure - Release Notes

AMC-IP software 10.60.3.14 alpha_sys_10_60_3_14.tbz2 Software for AlphaCom E. Incremental update, 10.51 must be installed first.
Upgrade procedure - Release Notes
AMC-IP software 10.51 alpha_sys_10_51.tbz2 Software for AlphaCom E. Full package.
Upgrade procedure.
AMC-IP downgrade software alpha_sys_open_1050.tbz2 Software for downgrading from 10.5x to an earlier version. Must be installed prior to the downgrade.
AlphaCom E Board Support Package Board Support Package for AMC board hardware revisions 01 to 04 (Red board).
BSP 22.01 bsp-22.01.apkg Apache and PHP (Web server) updated to latest releases (June 2010 - Apache/2.2.15, PHP/5.2.13).

These updates includes several security updates, and makes the AlphaCom pass the Nessus Vulnerability Scanner (http://www.nessus.org/nessus/) run in June 2010.
Release Notes

Flash Image
PC application for Flash Image upgrade AlphaImageUpgradeSetup.zip A PC tool for flash image upgrade of the AMC-IP.
Installation procedure.
Flash Image BSP 22.00, AlphaSys 11.00.3.0 axeu_b2200_a1100300.aimg Complete flash image for red AMC-IP boards (Hardware version 2 to 4)
Installation procedure - Release Notes
Flash Image BSP 07, AlphaSys 10.60.3.11 alpha_uimage_18.aimg Complete flash image for red AMC-IP to downgrade from software version 11 to version 10.
Installation procedure.
Flash Image v. 18 alpha_uimage_18.zip Complete flash image for AMC-IP. Includes AMC version 10.60.3.10.
Installation procedure.
Flash Image v. 16 alpha_uimage_16.zip Complete flash image for AMC-IP. Includes AMC version 10.52.
Installation procedure.
Flash Image v. 12 alpha_uimage_12.zip Complete flash image for AMC-IP. Includes AMC version 10.21.
Installation procedure.
Flash Image v. 20.B03 alpha_uimage_20_B03.zip Complete flash image for AMC-IP when Billing is used.
Flash Image Installation procedure.
Flash Image v. 16 (RedBoot ACE08) alpha_uimage_16_rba08.zip Complete flash image for AMC-IP, required for RedBoot version ACE 08 or older.
Installation procedure



Zenitel PAVA

Zenitel PAVA Long Term Support releases of ASL PAVA Software bundles
Software package Download file Additional information
VIPEDIA Software Bundle V5.1.4.1P ASL_VIPEDIA-12_V5.1.4.1P_A_Bundle-01.zip Release Notes
VIPEDIA Software Bundle V4.2.0.8L ASL_VIPEDIA-12_V4.2.0.8L_B_Bundle-01.zip Release Notes
VIPEDIA Software Bundle V3.3.3.2L VIPEDIA-Software-Bundle-v3.3.3.2L-Package-A-LTS.zip Release Notes
VIPEDIA Software Bundle V2.1.34.5L VIPEDIA-Software-Bundle-v2.1.34.5L-Package-A-LTS.zip Release Notes



AlphaPro

AlphaPro PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems
AlphaPro Download file PC Software tool for configuring ICX-AlphaCom and AlphaCom XE systems
Compatibility overview
AlphaPro v. 12.1.3.0 AlphaPro 12.1.3.0 Compatible with Windows 7, 8, 10 and 11. Can be used with AlphaCom versions 12 and 13, and ICX
Installation procedure - Release notes
AlphaPro v. 11.7.3.2 AlphaPro 11.7.3.2 Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11.
Release notes
AlphaPro v. 11.5.3.4 AlphaPro 11.5.3.4 Compatible with Windows 7, 8 and 10. Can be used with AlphaCom versions 10 and 11.
Release notes
AlphaPro v. 11.2.3.5 AlphaPro 11.2.3.5 Compatible with AlphaCom versions 9, 10 and 11.
Release notes
AlphaPro v. 10.56 AlphaPro 10.56 Compatible with AlphaCom versions 9 and 10.
Release notes
AlphaPro v. 9.23 AlphaPro 9.23 Compatible with AlphaCom versions 8 and 9.
Release notes
AlphaPro v. 8.17 AlphaPro 8.17 Compatible with AlphaCom version 8.
Release notes
Prerequisites
Sentinel Dongle Driver v. 7.5.9 Sentinel-System-Driver-Installer-7.5.9_Windows.zip Driver for the AlphaPro dongle.
C++ Library for 32 bit computers mu_visual_cpp_2015_redistributable_update_3_x86_9052536.zip Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
C++ Library for 64 bit computers mu_visual_cpp_2015_redistributable_update_3_x64_9052538.zip Microsoft Visual C++ 2015 Redistributable Update 3 RC. Install manually if missing.
Microsoft .NET Framework 3.5 Service pack 1 dotnetfx35.zip Microsoft .NET Framework 3.5 Service pack 1.
PrisCom database
Priscom database v.00.92 PRISCOM.zip Preconfigured database for the PrisCom stations 1007061000 and 1007063000.
Configuration Guide for Priscom Stations



Stations and Devices

Stations and Devices
Turbine Video Stations TCIV+, TMIV+, TEIV+ and kit TKIV+ Download file Additional information
TKIV+/TCIV+/TMIV+ software v. 9.0.3.0 vsff8-9.0.3.0.swu Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 8.2.3.3 vsff8-8.2.3.3.swu Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 7.5.3.1 vsff8-7.5.3.1.swu Upgrade procedure - Release notes
TKIV+/TCIV+/TMIV+ software v. 6.4.3.10 vsff8-6.4.3.10.swu Upgrade procedure - Release notes
Desktop V2/FlushMaster V2/IP-CROR Download file Additional information
Software v. 9.0.3.0 vsff6-9.0.3.0.swu Upgrade procedure - Release notes
Software v. 8.2.3.3 vsff6-8.2.3.3.swu Upgrade procedure - Release notes
Software v. 7.5.3.1 vsff6-7.5.3.1.swu Upgrade procedure - Release notes
Software v. 6.4.3.9 vsff6-6.4.3.9.swu Upgrade procedure - Release notes
ZMK-1 - Multi Purpose Kit Download file Additional information
Software v. 9.0.3.0 vsff8mp-9.0.3.0.swu Upgrade procedure - Release notes
Software v. 8.2.3.3 vsff8mp-8.2.3.3.swu Upgrade procedure - Release notes
Turbine Compact & Extended Download file Additional information
Turbine software v. 9.0.3.0 vsft-9.0.3.0.swu Upgrade procedure - Release notes
Turbine software v. 9.0.3.0 vsft-9.0.3.0.zip Upgrade procedure - Release notes
Turbine software v. 8.2.3.3 vsft-8.2.3.3.swu Upgrade procedure - Release notes
Turbine software v. 8.2.3.3 vsft-8.2.3.3.zip Upgrade procedure - Release notes
Turbine software v. 7.5.3.1 vsft-7.5.3.1.swu Upgrade procedure - Release notes
Turbine software v. 7.5.3.1 vsft-7.5.3.1.zip Upgrade procedure - Release notes
Turbine software v. 6.4.3.9 vsft-6.4.3.9.swu Upgrade procedure - Release notes
Turbine software v. 6.4.3.9 vsft-6.4.3.9.zip Upgrade procedure - Release notes
Turbine software v. 5.1.3.0 vsft-5.1.3.0.zip Upgrade procedure - Release notes
Turbine software v. 4.11.3.1 vsft-4.11.3.1.zip Upgrade procedure - Release notes
Turbine software v. 4.9.3.3 vsft-4.9.3.3.zip Upgrade procedure - Release notes
Turbine software v. 4.7.3.2 sti-4.7.3.2.zip Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.7.3.2.
Upgrade procedure - Release notes
Turbine software v. 4.7.3.0 sti-prod-4.7.3.0.zip Used as an intermediate version when upgrading from version 3.0.x.x to latest version.
Upgrade procedure - Release notes
Turbine software v. 4.2.3.17 sti-prod-4.2.3.17.zip Used when upgrading from version 3.0.x.x to version 4.2.3.17.
Upgrade procedure - Release notes
Turbine software v. 4.2.3.17 sti-4.2.3.17.zip Used when upgrading from version 3.1, 4.0, 4.1 or 4.2 to version 4.2.3.17.
Upgrade procedure - Release notes
Turbine software v. 3.0.3.5 tsi-3.0.3.5.zip Used as an intermediate version when upgrading from version 3.0.x.x to latest version.
Upgrade procedure
Turbine software v. 3.0.3.4 tsi-3.0.3.4.zip Software for the Turbine Compact station range.
Upgrade procedure - Release notes
PC application for Flash Image recovery See VS-Tools A PC tool for flash image upgrade of Turbine stations is included in the VS-Tools software package. See VS-Tools
INCA and IP-ARIO
IP Station Main software v. 02.11.3.1 A100G80200.02_11_3_1.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Note! This version does not support Pulse mode.
Upgrade Procedure - Release notes
IP Station Main software v. 02.09.3.2 A100G80200.02_09_3_2.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Note! This version does not support IC-Edge mode.
Upgrade Procedure - Release notes
IP Station Main software v. 02.08.3.3 A100G80200.02_08_3_3.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Upgrade Procedure - Release notes
IP Station Main software v. 02.05.3.4 A100G80200.02_05_3_4.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Upgrade Procedure - Release notes
IP DualDisplay
IP DualDisplay Station software v. 02.11.3.1 A100G802D0.02_11_3_1.zip This software is for IP DualDisplay only.
Note! This version does not support Pulse mode.
Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.09.3.2 A100G802D0.02_09_3_2.zip This software is for IP DualDisplay only.
Note! This version does not support IC-Edge mode.
Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.08.3.3 A100G802D0.02_08_3_3.zip This software is for IP DualDisplay only.
Upgrade Procedure - Release notes
IP DualDisplay Station software v. 02.05.3.4 A100G802D0.02_05_3_4.zip This software is for IP DualDisplay only.
Upgrade Procedure - Release notes
IP Video Desktop
IP Video Display file system and firmware v2.4 20161115_StentofonIpDesktopVideo_Fw24.zip Firmware and file system for the Video Display Module of IP Desktop Station 1408001635.
Upgrade Procedure - Release notes
IP Station Main software v. 02.11.3.1 A100G80200.02_11_3_1.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Note! This version does not support Pulse mode.
Upgrade Procedure - Release notes
IP Station Main software v. 02.09.3.2 A100G80200.02_09_3_2.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Note! This version does not support IC-Edge mode.
Upgrade Procedure - Release notes
IP Station Main software v. 02.08.3.3 A100G80200.02_08_3_3.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Upgrade Procedure - Release notes
IP Station Main software v. 02.05.3.4 A100G80200.02_05_3_4.zip This software supports all IP Stations in the INCA family, except the IP Dual Display.
Upgrade Procedure - Release notes
ITSV-5
ITSV-5 software v. 1.0.1.33 ITSV-5_1.0.1.33.zip Software for the ITSV-5 station.
Upgrade procedure - Release notes
ITSV-5 software v. 1.0.3.24 ITSV-5_1.0.3.24.zip Software for the ITSV-5 station.
Upgrade procedure - Release notes
NOTE: After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed
ITSV-4
ITSV-4 software v. 1.0.1.33 ITSV-4_1.0.1.33.zip Software for the ITSV-4 station.
Upgrade procedure - Release notes
ITSV-4 software v. 1.0.3.24 ITSV-4_1.0.3.24.zip Software for the ITSV-4 station.
Upgrade procedure - Release notes
NOTE: After upgrading to firmware 1.0.3.4 or higher version, downgrading to firmware lower than 1.0.3.4 is not allowed
ITSV-3
ITSV-3 software v. 1.0.3.46 ITSV-3_1.0.3.46.zip Software for the ITSV-3 station.
Upgrade procedure - Release notes
Customized GUI file itsv-3cust A customization file that disables WiFi and Settings. See ITSV-3_GUI_Config_Tool
ITSV-2
ITSV-2 software v. 1.0.3.44 ITSV-2_1.0.3.44.zip Software for the ITSV-2 station.
Upgrade procedure - Release notes
ITSV-1
ITSV-1 software v. 1.0.3.224 gxv3240fw.bin Software for the ITSV-1 station.
Upgrade procedure - Release notes
SoftClient
SoftClient v. 1.2.3.1 SoftClientSetup.msi PC SoftClient Station for ICX and AlphaCom
Uninstall any previous version of the SoftClient before installing.
Release Notes
Zenitel Client for Edge & Pulse
Zenitel Client for IC-Edge, version 1.6.3.1 Zenitel Client 1.6.3.1.msi The Zenitel Client is an intercom client for PC, designed for the Pulse & IC-Edge platforms. It is designed to be used as an operator’s intercom or office intercom.
Zenitel Client Installation instructions - Release Notes
Flowire
Flowire v. 1.0.3.4 vsf-fcdc3-1.0.3.4.zip Software for the Flowire unit FCDC-3.
Upgrade procedure - Release Notes
Flowire v. 4.1.3.13 zenitel-flowire-4.1.3.13.zip Software for the Flowire units FCDC1 and FCDC2.
Upgrade procedure - Release Notes
Flowire v. 4.1.3.12 zenitel-flowire-4.1.3.12.zip Software for the Flowire units FCDC1 and FCDC2.
Upgrade procedure - Release Notes
CP-CAM Viewer
CP-CAM Viewer, version 2.2.5 Setup_STENTOFON+CP-CAM+Viewer_2.2.5.zip Demo version of the STENTOFON CP-CAM-Viewer, a computer program running on Microsoft Windows operating systems. The software is able to show the video image of IP video substation 1401110100 on the computer screen.
OLED Fonts Chinese fonts for OLED display
Chinese fonts for OLED display on vsf-chinese-font_1.0.0.0_armel.ipk For stations TCIS-4, TCIS-5, TCIS-6, TCIV-5 and TCIV-6
Patches and Fixes For INCA based stations
IP Station MAC-address updater unpack.tar.gz A software package which fixes an issue related to software upgrade failure on some IP Stations delivered in July and August 2012. Read here for further information.
IP Station not working in SIP or Pulse mode fix_pulse_and_sip_mode.zip A software package which fixes an issue that a station was not working in SIP mode or PULSE mode, only in AlphaCom mode. See IP Station works in AlphaCom mode only for further information.
Lua scripts for Turbine Lua script for Virtual I/O in SIP or Pulse
Lua script for timed remote relay activation RelayTimer_v1.zip LUA script for activating timed relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for remote relay activation RelayOn_v1.zip LUA script for activating relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for remote relay deactivation RelayOff_v1.zip LUA script for deactivating relay in remote Turbine station. For Turbine 4.2.x.x
Lua script for timed remote output activation OutputTimer_v47.zip LUA script for activating timed output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote output activation ActivateOutput_v47.zip LUA script for activating output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote output deactivation DeactivateOutput_v47.zip LUA script for deactivating output in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for remote call cancellation CallHangup.zip LUA script for hanging up a call in remote Turbine station. Turbine 4.7.x.x or newer
Lua script for granting door access in TruePortal TruPortal.zip LUA script for granting door access in TruePortal.
Lua script for controlling cameras in Milestone Milestone_v1.zip LUA script for cameracontrol in Milestone.



Applications and Tools

IMT - OPC Server - Recorders - VS-Operator - VS-Tools
IMT Download file Intercom management Tool
IMT v. 3.7.3.0 Zenitel-IMT_3.7.3.0.msi IMT is a PC tool which allows easy management and upgrade of IP intercom stations.
Installation Procedure - Release Notes IMT
OPC Server
VS-OPC Classic Server v. 6.0.3.14 VS-OPC_Classic_for_AlphaCom_Setup_V6.0.3.14.zip OPC Classic software for AlphaCom. OPC Core Components should also be installed.
Installation guide - Release Notes
VS-OPC UA Server 1.0.3.14 VS-OPC_UA_for_AlphaCom_Setup_V1.0.3.14.zip OPC UA software for AlphaCom. OPC Core Components should also be installed.
Installation guide - Release Notes
VS-Operator
VS-Operator Server v. 1.6.3.5 VS-OP_SetupServer_1.6.3.5.zip Installation software for VS-Operator server.
Release Notes
VS-Operator Client v. 1.6.3.5 VS-OP_SetupClient_1.6.3.5.zip Installation software for VS-Operator client.
Release Notes
VS-Recorder v.2 Requires AlphaCom version 11.2.3.1 or newer.
Recorder server software VSRecorder2Setup_5.90.24234.msi The recorder server software.
Playback and Configuration Client VSRecorder2ClientSetup_5.90.24234.msi The Playback and configuration software
Prerequisites Prerequisites_181204.zip A collection of software which is required for the server and/or client to run
Demo license. Expires 1st of January 2025 VS Recorder DEMO License.lic A demo license; fully functional, but the server stops after 5 hours
API for recorder NAVR_API_documentation_April_2020.zip API support files for Recorder 2.0 - API
Recording Software manual Download the manual from here Recording Software user manual
License Request Utility LicenseRequestUtility.exe License Request Utility software
VS-Tools The VS-Tools is a software package consisting of three different PC applications
VS-Tools package VS-Tools-1.04.0011.msi
  • AlphaCom XE Image Upgrade Application, v. 2.1.3.1. A PC tool for flash image upgrade of AMC-IP boards.
    Installation procedure.
  • Production Upgrade Application (VS-ProductUpgrade Tool), v. 1.2.3.8. PC tool to Image recovery of a a Zenitel Device. Category:Turbine - Restore Factory Defaults and Software Upgrade
  • Turbine Test and Demo Application, v. 2.4.2.3. PC application that allows you play audio files directly from the Turbine station without connection to any server. It also allows you to do audio recordings to be used for troubleshooting if there are issues related to audio in the Turbine station.
    Installation procedure.
Turbine Test and Demo Media files vsf-demo-media_2.0.3.0.ipk These are the media files needed for the Turbine Test and Demo application.



SNMP files

SNMP files
SNMP MIB files Download file Additional information
AlphaCom MIB file v3 MIB_v3.txt See: SNMP in AlphaCom XE
MIB for IP Stations and Devices VS-DEVICE-MIB See: SNMP in IP Stations
Template file for SNMPv3 Download file Additional information
snmpd.conf snmpd.conf See: SNMP_v.3



Interface modules

Milestone - LenelS2 - CCure - Mobotix - Siemens - AlphaNet Service Provider
Milestone Download file Additional information
Milestone interface module for ICX-AlphaCom and AlphaCom XE Milestone_XProtect_ZenitelCallHandlerSetupIcxAlphaCom_3.0.9.msi Interface module for integration between Milestone and ICX-AlphaCom or AlphaCom XE. See ICX-AlphaCom Integration
Milestone interface module for IC-Edge Milestone_XProtect_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi Interface module for integration between Milestone and IC-Edge. See IC-Edge Integration
Milestone XProtect – AddToLogServer Service AddToLogServerService_Setup_1.0.3.0.zip This service will enable the logging of call state changes for all intercom stations, station connection status and controller connection status. See Milestone XProtect – AddToLogServer Service
Lenel OnGuard Download file Additional information
ICX-AlphaCom interface for Lenel OnGuard 8.2 onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+ICX+1.0.1.zip Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.2
IC-EDGE interface for Lenel OnGuard 8.2 onguard_8.2_addons_8.2+Accessory+Add-On+for+Zenitel+IC+Edge+1.0.1.zip Add-on IC-EDGE interface software module for Lenel OnGuard 8.2
Camera Support interface for Lenel OnGuard 8.2 onguard_8.2_addons_8.2+Add-On+for+Stentofon+Camera+Support+1.0.0.zip Add-on Camera Support interface software module for Lenel OnGuard 8.2. Required only for TCIV
ICX-AlphaCom interface for Lenel OnGuard 8.1 8.1_Accessory_Add-On_for_Zenitel_ICX_1.0.1.zip Add-on for ICX-AlphaCom and AlphaCom XE interface software module for Lenel OnGuard 8.1
IC-EDGE interface for Lenel OnGuard 8.1 8.1_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.1.zip Add-on IC-EDGE interface software module for Lenel OnGuard 8.1
ICX-AlphaCom interface for Lenel OnGuard 8.0 8.0_Accessory_Add-On_for_Zenitel_ICX_Platform_1.0.1.zip Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 8.0
IC-EDGE interface for Lenel OnGuard 8.0 8.0_Accessory_Add-On_for_Zenitel_IC_Edge_1.0.3.zip Add-on IC-EDGE interface software module for Lenel OnGuard 8.0
Camera Support interface for Lenel OnGuard 8.0 and Lenel OnGuard 8.1 8.0_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip Add-on Camera Support interface software module for Lenel OnGuard 8.0. Required only for TCIV and CP-CAM
ICX-AlphaCom interface for Lenel OnGuard 7.6 7.6_Accessory_Add-On_for_ICX_AlphaCom1.0.0.zip Add-on for ICX and AlphaCom interface software module for Lenel OnGuard 7.6
IC-EDGE interface for Lenel OnGuard 7.6 7.6_Accessory_Add-On_for_Zenitel_IC-EDGE_System_1.0.0.zip Add-on IC-EDGE interface software module for Lenel OnGuard 7.6
Camera Support interface for Lenel OnGuard 7.6 7.6_Add-On_for_STENTOFON_Camera_Support_1.0.0.zip Add-on Camera Support interface software module for Lenel OnGuard 7.6
AlphaCom interface for Lenel OnGuard 7.5 7.5Accessory_Add-On_for_Zenitel_1.0.0.zip Add-on AlphaCom interface software module for Lenel OnGuard 7.5
Icon set for Lenel OnGuard Lenel_OnGuard_Stentofon_icons.zip Icon sets for Lenel OnGuard 2012 maps
CCure 9000
CCURE9000v3.0_VS-AlphaCom_Integration, ver 3.00.001 CCURE9000v3.0_VS-AlphaCom_Integration_3.00.001.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly, ver 3.00.001 CCURE9000v3.0_VS-AlphaCom_Integration_ClientOnly_3.00.001.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_ZenitelRecorder_Integration, ver 3.00.001 ZenitelRecorder-CCURE9000v3.0ClientIntegration_3.00.001.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v3.0_ZenitelRecorder_Integration_ClientOnly, ver 3.00.001 ZenitelRecorder-CCURE9000v3.0ServerIntegration_3.00.001.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.9_VS-AlphaCom_Integration, ver 2.90.006 CCURE9000v2.9_VS-AlphaCom_Integration_2.90.006.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly, ver 2.90.006 CCURE9000v2.9_VS-AlphaCom_Integration_ClientOnly_2.90.006.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.8_VS-AlphaCom_Integration, ver 2.80.009 CCURE9000v2.8_VS-AlphaCom_Integration_2.80.009.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly, ver 2.80.009 CCURE9000v2.8_VS-AlphaCom_Integration_ClientOnly_2.80.009.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi CCURE9000v2.7_VS-AlphaCom_Integration2.70.004.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi CCURE9000v2.7_VS-AlphaCom_Integration_ClientOnly2.70.004.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi CCURE9000v2.6_VS-AlphaCom_Integration2.60.004.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi CCURE9000v2.6_VS-AlphaCom_Integration_ClientOnly2.60.004.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi CCURE9000v2.5_VS-AlphaCom_Integration2.53.004.msi To save the file on your PC, right-click the link and select "Save target as..."
CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi CCURE9000v2.5_VS-AlphaCom_Integration_ClientOnly2.53.004.msi To save the file on your PC, right-click the link and select "Save target as..."
AlphaNet Service Provider
AlphaNetServiceProvider v2.1.3.9 AlphaNetServiceProviderService_Setup_V2.1.3.9.msi The AlphaNetServiceProvider is a software component which makes it possible for several clients to connect to one of the two API ports of the ICX or AlphaCom simultaneously.
Mobotix Download file Additional information
Mobotix interface module for ICX-AlphaCom and AlphaCom XE Mobotix_HUB_Zenitel_ICX_AlphaCom_CallHandlerSetup_3.0.9.msi Interface module for integration between Mobotix and ICX-AlphaCom or AlphaCom XE. See Mobotix Hub - ICX-AlphaCom Integration
Mobotix interface module for IC-Edge Mobotix_HUB_Zenitel_IC_Edge_CallHandlerSetup_3.0.9.msi Interface module for integration between Mobotix and IC-Edge. See Mobotix Hub - IC-EDGE Integration
Siemens Sivelliance Download file Additional information
Siemens Sivelliance interface module for ICX-AlphaCom and AlphaCom XE Siemens_Siveliance_Zenitel_ICX-AlphaCom_CallHandlerSetup_3.0.9.msi Interface module for integration between Siemens Sivelliance and ICX-AlphaCom or AlphaCom XE. See Siemens Sivelliance - ICX-AlphaCom Integration
Siemens Sivelliance interface module for IC-Edge Siemens_Siveliance_Zenitel_IC_Edge_CallHandlerSetup_3.0.9 Interface module for integration between Siemens Sivelliance and IC-Edge. See Siemens Sivelliance - IC-EDGE Integration



Audio files

Sample audio files on WAV format
Language Download file Description
English (female) AllClear.wav "All clear. Repeat. All clear. You may now go back to your designated work areas"
English (female) UnattendedBaggage.wav Ding-ding: "A security message. We ask passengers not to leave their luggage unattended at any time. Unattended luggage will be removed"
English (female) FireAlarm.wav Dut-dut-dut. "Attention. This is a fire alarm. Please proceed to the nearest emergency exit"
English (male) LeaveTheTerminal.wav Four gongs: "Your attention please. An important message to everyone in this terminal. We kindly ask all of you to leave the terminal immediately. An incident has occured, that makes it dangerous to stay in the building. Take your luggage outdoors, and follow the instructions from the staff"
English (female) ChemicalMuster.wav "Attention. There has been a chemical release in your area. Evacuate immediately to your designated muster point"
N/A FourGong.wav Four times chime signal
N/A RingTone.wav Ringing tone from a plain old telephone
N/A AttentionTone.wav Dut-dut-dut. Dut-dut-dut. Dut-dut-dut
N/A Dingdong.wav Two times chime signal
English (female) PleaseWait.wav "Your call is registered, please wait"
English (female) PleaseWaitAss.wav "Your call has been registered, please wait for assistance"
English (male) DoorOpen.wav "The door is open"
English (male) DoorOpenEnter.wav "The door is open, please enter"
English (male) DoorOpenProceed.wav "The door is open, please proceed"
English (female) DoorUnlocked.wav "The door is unlocked. Please make your way through the entrance"
English (male) OutOfService.wav "This device is currently out of service"
English (male) OutOfServiceInfo.wav "This device is currently out of service, please contact the information desk"
English (male) OutOfServiceRecep.wav "This device is currently out of service, please contact the reception"
English (female) PinCode.wav "Please enter the pin code"
English (female) EnterExtNo.wav "Please enter the extension number"
English (female) EnterDirNo.wav "Please enter the directory number"
English (female) AckDig6.wav "Please acknowledge the call by pressing digit 6."
English (female) FrontDoorMot.wav "Front door motion detected"
English (female) FrontDoorOpen.wav "The front door is open"
English (female) LibraryClose5.wav "Attention. The library will close in five minutes"
English (female) BuildingClose15.wav Ding-dong: "The building will close in fifteen minutes"
English (female) WindowOpen.wav "The office window is open"
English (female) TakeTicket.wav "Please take your ticket"
English (female) ThankYou.wav "Thank you. Have a nice day"



AudioCodes Gateway

AudioCodes MP11x
AudioCodes MP11x Download file Additional information
SIP Gateway MP114/118 firmware v. 6.20 MP118_SIP_F6.20A.045.001.zip Firmware for AudioCodes gateway MP114 and MP118
SIP Gateway MP114/118 - Call Progress Tone file call_progress_all_countries3.zip The Call Progress Tone file contains definitions of busy/dial tones for proper disconnection of phone calls. How to upload the file to the gateway
DConvert (Downloadable Conversion Utility) DConvert.zip The AudioCodes TrunkPack Downloadable Conversion Utility (DConvert) is used to create a loadable Call Progress Tones file.
BootP v2.3.0 BootP_v2.3.0.zip The AudioCodes' BootP/TFTP utility can be used to initialize the gateway by assigning it an IP address, a firmware file (cmp), and a configuration file (ini file). The BootP utility accesses the gateway using its MAC address.
INI files INI_Files.zip INI files with default configuration. The ini file can be loaded using AudioCodes' BootP/TFTP utility or via the Web interface.



Useful Tools

Tools
Tools Download Additional information
PuTTY PuTTY Free Telnet/SSH Client
Audacity Audacity Free audio editor and recorder
TFTP server TFTP server PC tool used for file transfer
Wireshark Wireshark Free packet analyzer computer application. Used for network troubleshooting, analysis, software and communications protocol development, and education.
Kiwi SysLog Kiwi SysLog Tool for receiving log messages from the AlphaCom
Tera Term Tera Term Free software terminal emulator (communication program) for Windows
WinSCP WinSCP Free FTP client
Milestone Generic Event tester Milestone Generic Event tester Simulate commands from the AlphaCom to Milestone.
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